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Sentry vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
3.9
Sentry quickly resolves errors, boosts productivity, reduces downtime, improves user experience, and allows focus on new features.
Sentiment score
6.8
Splunk Observability Cloud enhances ROI by boosting visibility, productivity, efficiency, and security, while reducing downtime and costs.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Senior Manager at a financial services firm with 10,001+ employees
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
General Manager at MOCOMSYS
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
IT Operations Engineer at ABC Supply Co. Inc.
 

Customer Service

Sentiment score
4.0
Sentry's comprehensive documentation and community support reduce reliance on customer service, with support rated 3.5 out of 5.
Sentiment score
7.1
Splunk Observability Cloud's customer support is generally responsive, with mixed reviews on efficiency and availability for complex issues.
We have not contacted their technical support because everything is easy to set up under Sentry.
Founding Member at a tech services company with 51-200 employees
On a scale of 1 to 10, the customer service and technical support deserve a 10.
Systems Administrator at a insurance company with 1,001-5,000 employees
They have consistently helped us resolve any issues we've encountered.
Software Engineer at UKG
They often require multiple questions, with five or six emails to get a response.
Splunk Observability Expert
 

Scalability Issues

Sentiment score
7.5
Sentry is praised for its robust scalability, handling large-scale operations efficiently, even with high user volumes and complex environments.
Sentiment score
7.3
Splunk Observability Cloud offers smooth scalability and flexibility for diverse needs but may face cost and metric limit challenges.
It has been easy to use and configure across multiple systems, each having several environments.
Founding Member at a tech services company with 51-200 employees
We've used the solution across more than 250 people, including engineers.
Splunk Observability Expert
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
Application Developer at UMB Financial
I would rate its scalability a nine out of ten.
Senior Manager at a financial services firm with 10,001+ employees
 

Stability Issues

Sentiment score
7.5
Users praise Sentry's stability, citing few downtimes and robust features contingent on user skills, with high ratings.
Sentiment score
7.7
Splunk Observability Cloud is stable and reliable with infrequent issues, resolved efficiently, praised for performance and support.
I would rate its stability a nine out of ten.
Head of DevOps at a tech services company with 1-10 employees
We rarely have problems accessing the dashboard or the page.
Splunk Observability Expert
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
General Manager at MOCOMSYS
 

Room For Improvement

Users seek Sentry improvements in integrations, analytics, customization, interface, debugging, personalization, mapping, documentation, and cloud capabilities.
Splunk Observability Cloud needs enhanced integration, scalability, cost-efficiency, UI, third-party support, and better documentation and customer support.
Integrations or single sign-on capability with Microsoft would be beneficial for securing all assets.
Founding Member at a tech services company with 51-200 employees
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
IT Operations Engineer at ABC Supply Co. Inc.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
Systems Monitoring Engineer II at a government with 10,001+ employees
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Head of DevOps at a tech services company with 1-10 employees
 

Setup Cost

Sentry offers flexible, cost-effective pricing with easy plan transitions and customizable options for enterprise users.
Splunk Observability Cloud is seen as expensive but offers flexible, transparent pricing with potential negotiation for cost-efficiency.
Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring to Azure.
Founding Member at a tech services company with 51-200 employees
Splunk is a bit expensive since it charges based on the indexing rate of data.
Senior Manager at a financial services firm with 10,001+ employees
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
Solutions Architect at Ikusi
It appears to be expensive compared to competitors.
Head of DevOps at a tech services company with 1-10 employees
 

Valuable Features

Sentry provides robust error management, performance monitoring, and seamless integration with platforms, enhancing developer collaboration and application efficiency.
Splunk Observability Cloud offers seamless integration, real-time monitoring, and customization for enhanced visibility, threat detection, and performance optimization.
Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
Founding Member at a tech services company with 51-200 employees
At this time, I focus on finding and fixing bugs.
React Developer at Rayvarz Software Engineering Company
Sentry provides real-time error tracking which is invaluable for identifying and resolving issues quickly.
Senior QA Engineer at a outsourcing company with 201-500 employees
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
Senior Manager at a financial services firm with 10,001+ employees
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
Splunk Observability Expert
It offers unified visibility for logs, metrics, and traces.
Administrator at a tech vendor with 10,001+ employees
 

Categories and Ranking

Sentry
Ranking in Application Performance Monitoring (APM) and Observability
11th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
Debugging (1st)
Splunk Observability Cloud
Ranking in Application Performance Monitoring (APM) and Observability
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
73
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (7th), Container Management (6th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of December 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Sentry is 4.5%, down from 6.2% compared to the previous year. The mindshare of Splunk Observability Cloud is 2.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud2.1%
Sentry4.5%
Other93.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NM
Founding Member at a tech services company with 51-200 employees
Real-time error tracking assists the QA team in swiftly identifying and reporting bugs
One of the greatest advantages of Sentry is its support for Azure Web Services, which New Relic does not support. Sentry integrates with common developer communication platforms like Discord and WhatsApp, which allows developers to easily track notifications and findings in the applications. Real-time error tracking helps our Quality Assurance team easily identify the root causes of problems or bugs and promptly inform the developers about specific issues.
Taiwo Ige - PeerSpot reviewer
IT Operations Engineer at ABC Supply Co. Inc.
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
11%
Manufacturing Company
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise10
Large Enterprise46
 

Questions from the Community

What is your experience regarding pricing and costs for Sentry?
Sentry is very affordable. We spend less than $200 to $300 a month. Compared to New Relic, it provides the necessary features at a cheaper cost, especially since we moved infrastructure monitoring ...
What needs improvement with Sentry?
Right now, Sentry meets our needs and we have not encountered any bottlenecks. However, additional personalization and easier setup for capturing all the different application logs could be an area...
What is your primary use case for Sentry?
We use Sentry for application performance management and tracking bugs and issues in the application.
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

Dropbox, Airbnb, Stripe, Uber
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Sentry vs. Splunk Observability Cloud and other solutions. Updated: December 2025.
879,259 professionals have used our research since 2012.