The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are.
Splunk Observability Cloud effectively collects and monitors logs for security insights, supporting customizable dashboards and integration with tools like ServiceNow for enhanced management. The platform offers a holistic view, improving microservices analysis. However, it faces challenges with high costs, complex interfaces, limited integrations, and inadequate support. Notable performance issues include slow response times, complicating data aggregation, impacting its usability and operational efficiency.