The solution's service map feature allows us to have a holistic overview and to see quickly where the issues are.
Splunk Observability Cloud offers robust log collecting, monitoring, and security insights with simple deployment and integration with tools like ServiceNow. It supports custom dashboards and advanced metrics for troubleshooting but faces challenges such as high costs, integration issues, and a steep learning curve. Alerting systems require enhancements for easier use. Despite comprehensive data ingestion, potential gaps may occur, raising concerns about connectivity and operational costs compared to competitive solutions.