We performed a comparison between Dynatrace, Google Cloud's operations suite (formerly Stackdriver), and SolarWinds Server and Application Monitor based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."UEM (RUM): User Experience Management (real user monitoring) puts you in "user's seat" and gives you insight into how they experience the application. Often, this gives a totally different view than just watching the backend calls."
"A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
"We have configured the alerting so the error or the incident will go to the respective team. Then, the team can contact the user once they see that they have an issue and ask if they can them resolve the issue."
"Performance has improved substantially since we started using it."
"Understanding how the user was being targeted by the application as well as knowing their behavior using those applications."
"It identifies problem areas and performance issues."
"The features that we find most valuable are automatic root cause detection, topology discovery, and session replay."
"The ability to drill down from an alert into a problem and pinpoint the source of an issue saves my client teams hours of time."
"I like the monitoring feature."
"Google's technical support is very good."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"Provides visibility into the performance uptime."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"It's easy to use."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"We find the solution to be stable."
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"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"Features like monitoring and infrastructure dependency mapping are valuable to us."
"The solution can be deployed quickly."
"The more valuable feature of this solution is the Exchange feature."
"This product can monitor application environments no matter where they reside and provides capabilities for deep insight into infrastructure."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"I would like to see the Business Transactions made easier, so you can distinguish users and companies (this can get very hairy for a large multi-tenant application)."
"It would be nice to have a simplified monitoring feature for non-Java applications."
"It's not very scalable, we cannot add another server onto it."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"I would also like to see it baselining more metrics out-of-the-box. We have a lot of rich data, but if someone says, "Well how did that look last week?" If you're looking at a problem and you see, for example, a long SQL statement, is that the root cause, or is it always slow. it's difficult to get historical data."
"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. "
"The challenge with AppMon is, what if you don't have an AppMon agent on a host, but it talks to the database. It talks to it, but I don't have either a host agent or an AppMon agent on it. That has been a challenge, but I believe the Dynatrace agent, the OneAgent, will solve that, potentially."
"As we move into using more AWS native architectures, it should support everything that we want to do. We don't want to adopt another tool."
"The logging functionality could be better."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"It is difficult to estimate in advance how much something is going to cost."
"It could be even more automated."
"The product provides minimal metrics that are insufficient."
"Lacking sufficient operations documentation."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
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"It needs time-based functions for monitoring. Some things need to be polled on a specific schedule or only during a specific window."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"I believe that some of the trends, environmental maps, and items like those found in Orion would be very beneficial."
"There is one feature that is a report writer. And they are currently trying to take it out from being a stand-alone application and integrating to the web. This doesn't give us the flexibility and it doesn't expand what we can get when it comes to reporting. So, putting it on the web is going to make it difficult to get some information. Leaving it where it is now will help us a lot."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"In terms of the dashboards on offer, they should work to improve them. The types of dashboards that you get in terms of the graphs on offer aren't ideal right now."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"I think they need to make reporting easier and more simple & dynamic."
More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →
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