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Prometheus-AI Platform vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (5th), ERP (23rd), Enterprise Asset Management (EAM) (7th)
SolarWinds Server and Appli...
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), Server Monitoring (6th), Active Directory Management (8th)
 

Mindshare comparison

Prometheus-AI Platform and SolarWinds Server and Application Monitor aren’t in the same category and serve different purposes. Prometheus-AI Platform is designed for Enterprise Asset Management (EAM) and holds a mindshare of 2.4%.
SolarWinds Server and Application Monitor, on the other hand, focuses on Server Monitoring, holds 2.9% mindshare, up 2.5% since last year.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
Prometheus-AI Platform2.4%
IBM Maximo Application Suite12.1%
Infor CloudSuite6.8%
Other78.7%
Enterprise Asset Management (EAM)
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor2.9%
Zabbix9.8%
Nagios XI6.0%
Other81.3%
Server Monitoring
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The resilience of the solution's metric collection is very nice."
"The good thing is it integrates well with the Grafana dashboard. It comes with a UI where you see everything as a graph."
"The dashboard is very valuable because it provides the ability to collect and compare logs from various resources."
"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."
"I like its lightweight configuration functions."
"The most valuable feature of Prometheus is the ease of pulling the metrics."
"Prometheus provides a flexible and adjustable querying and describing time, allowing for more responsive monitoring."
"The solution is useful to collect huge metrics."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements, so the threshold gets configured automatically, and it's no longer necessary to configure it manually every time."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"Identifying the problem statement is easy."
"The OOTB (Out of the Box) implementation does have very good node specific pages and can provide a wealth of information."
"The features like trends, capacity planning, recommendations, and diagnostics are the main items I focus on for added value."
"It's good at monitoring system-specific things like ports, services."
"The solution can be deployed quickly."
"The recommendations are a life saver."
 

Cons

"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"The initial setup of Prometheus is complex and rated one out of five in ease of setup."
"The simplicity of the query language could be improved. The current query language is not easy to work with."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"Its documentation could be clearer to understand."
"The UI and GUI are areas of concern in the product."
"The scalability must be improved."
"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics."
"Support for the IBM Mainframe is needed."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"I would like to see support for non-Windows or non-Microsoft domains, especially Apache and other non-Windows servers."
"SAM AppInsight for SQL: The ability to ignore fragmentation of specific indexes."
"The technical support team's response time could be improved."
"Some custom applications cannot be monitored, and a lot more applications need to be included."
"MS Azure Service and user experience monitoring is an area in which the SolarWinds tools are lacking; without a doubt, this is the Achilles heel of the Orion monitoring tools, and I am currently reviewing other vendors for Azure service monitoring tools."
"Application-based monitoring, such as monitoring within servers like Apache and IIS, has room for improvement."
 

Pricing and Cost Advice

"The solution is free of cost."
"Prometheus is available as an open-source product."
"This is an open-source solution."
"The tool is open-sourced."
"The product is free."
"My company uses the open-source version of the product."
"The solution is not expensive."
"We have the open-source version, so we don't pay for it."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"The licenses start from USD 3000.00 and go up to USD 20,000.00 for the year. It's a perpetual license. Nothing is free in SolarWinds, anything that you need is an additional cost."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"The tool is available for my company at a good price point."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"Nagios XI, WhatsUpGold, Uptime Software, PRTG, Manage Engine, and SpiceWorks are the other tools that have lower pricing and licensing costs. However, they can't compete with SolarWinds when it comes to the features and functionality that SolarWinds can provide."
"The solution's price is reasonable. Though it's on the higher side, the tool is worth the money."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
9%
Construction Company
8%
Manufacturing Company
7%
Educational Organization
13%
University
8%
Financial Services Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What advice do you have for others considering Prometheus?
As a new user, I should be familiar with syntax and commands. Online resources like Google and ChatGPT can be helpful. I should consider using cloud-native tools for ease of management if not using...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

Utopia Data Quality
SolarWinds SAM
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about IBM, Hexagon AB, Infor and others in Enterprise Asset Management (EAM). Updated: July 2026.
909,647 professionals have used our research since 2012.