Try our new research platform with insights from 80,000+ expert users

Prometheus-AI Platform vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (3rd), ERP (11th), Enterprise Asset Management (EAM) (3rd)
SolarWinds Server and Appli...
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (19th), Server Monitoring (10th), Active Directory Management (8th)
 

Mindshare comparison

Prometheus-AI Platform and SolarWinds Server and Application Monitor aren’t in the same category and serve different purposes. Prometheus-AI Platform is designed for Enterprise Asset Management (EAM) and holds a mindshare of 0.8%.
SolarWinds Server and Application Monitor, on the other hand, focuses on Server Monitoring, holds 2.9% mindshare, down 3.0% since last year.
Enterprise Asset Management (EAM) Market Share Distribution
ProductMarket Share (%)
Prometheus-AI Platform0.8%
IBM Maximo18.3%
IFS Cloud Platform8.4%
Other72.5%
Enterprise Asset Management (EAM)
Server Monitoring Market Share Distribution
ProductMarket Share (%)
SolarWinds Server and Application Monitor2.9%
Zabbix20.8%
Checkmk8.8%
Other67.5%
Server Monitoring
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a stable solution...Based on the feedback I have received from my colleagues in our company's IT department, the setup phase of the solution is relatively easy."
"The solution is useful to collect huge metrics."
"The dashboard is very valuable."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"The solution offers an easy way to install and scratch values."
"The resilience of the solution's metric collection is very nice."
"Prometheus gives us high availability automatically."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"SolarWinds SAM has provided us with dynamic thresholds based on historical trends and requirements. The threshold gets configured automatically, so it's no longer necessary to configure it manually every time."
"AppInsight for SQL: Enables us to see the relevant error log entries on the same page as performance parameters."
"Hardware health: It allows for proactive monitoring of the hardware health and is a game changer."
"The solution has good alerts. Notifications are sent via email to technicians. You can filter the kinds of alerts you want to receive as well. It's excellent."
"Manage Groups: The capability to group appropriate devices gives better visibility of sites, categories, or critical regions. The same can be used to represent a dashboard for higher management."
"I'd rate technical support at eight out of ten. They are helpful and fast."
"The most valuable feature of SolarWinds Server and Application Monitor is the network devices' performance monitor is the best."
"The most valuable feature is the Access Rights Manager."
 

Cons

"The scalability must be improved."
"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"The interface is not particularly user-friendly and that could be improved."
"The initial setup of Prometheus is complex and rated one out of five in ease of setup."
"Setting up the rules in Prometheus can be confusing, making it an area where improvements are required."
"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."
"The alert functionality is kind of lackluster."
"This product has no real downside unless they fail to continue development of its capabilities."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
"Downside of the tools is the web console are hung or crash. It need to improve the performance."
"An additional feature that would improve this solution is the ability to complete root cause analysis."
"They are complex to operate; users need to know what they want during setup."
"One product area that could benefit from improvement is the synchronization of licensing periods across different modules"
"SAM's software-defined network monitoring capability is also low and could be improved."
"From an integration point of view, if you want to have a manager of manager kind of layer, that is currently lacking in SolarWinds Server and Application Monitor."
 

Pricing and Cost Advice

"The product is expensive compared to Datadog."
"The price of Prometheus is good, it is affordable because it is open source and there is no cost to it. You put it on your own server and the costs incurred completely depend on how you set it up."
"Prometheus is an open-source tool."
"This is an open-source solution."
"Prometheus is an open-source solution."
"My company uses the open-source version of the product."
"Prometheus is available as an open-source product."
"The solution is open source."
"Its licensing is on a yearly basis. It is just the standard price, but it can vary depending on the current rate of the dollar."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"The tool is available for my company at a good price point."
"Pricing and licensing is fair for what you get. It does have a great bang-for-the-buck appeal."
"When compared to other licensed models in the market, it stands out as one of the more cost-effective options."
"We are on an annual license to use the solution. The price of the solution is expensive. The price is based on a bunch of factors, such as the number of engines and elements."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"I like the pricing for this SolarWinds product."
report
Use our free recommendation engine to learn which Enterprise Asset Management (EAM) solutions are best for your needs.
879,310 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
21%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
Computer Software Company
10%
Educational Organization
9%
Government
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What do you like most about Prometheus?
The most valuable feature of Prometheus is its ability to collect metrics.
What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

Utopia Data Quality
SolarWinds SAM
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Prometheus-AI Platform vs. SolarWinds Server and Application Monitor and other solutions. Updated: September 2025.
879,310 professionals have used our research since 2012.