No more typing reviews! Try our Samantha, our new voice AI agent.

Prometheus-AI Platform vs SolarWinds Server and Application Monitor comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prometheus-AI Platform
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
34
Ranking in other categories
Data Scrubbing Software (5th), ERP (23rd), Enterprise Asset Management (EAM) (7th)
SolarWinds Server and Appli...
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Server Monitoring (5th), Active Directory Management (8th)
 

Mindshare comparison

Prometheus-AI Platform and SolarWinds Server and Application Monitor aren’t in the same category and serve different purposes. Prometheus-AI Platform is designed for Enterprise Asset Management (EAM) and holds a mindshare of 2.5%.
SolarWinds Server and Application Monitor, on the other hand, focuses on Server Monitoring, holds 3.0% mindshare, up 2.7% since last year.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
Prometheus-AI Platform2.5%
IBM Maximo Application Suite11.9%
Infor CloudSuite6.7%
Other78.9%
Enterprise Asset Management (EAM)
Server Monitoring Mindshare Distribution
ProductMindshare (%)
SolarWinds Server and Application Monitor3.0%
Zabbix10.0%
Nagios XI6.3%
Other80.7%
Server Monitoring
 

Featured Reviews

MuhammadAzhar Khan - PeerSpot reviewer
Senior DevOps Engineer at Alibaba Group
Free to use and provides valuable monitoring capabilities
Prometheus is a scalable and flexible tool that I can deploy on any cloud platform. It is free to use and provides valuable monitoring capabilities. It allows me to save money by avoiding costs associated with AWS native services like CloudWatch or Amazon Prometheus. The ability to deploy on any cloud platform or environment, including Kubernetes, is a major advantage.
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is very valuable because it provides the ability to collect and compare logs from various resources."
"The most valuable features of Prometheus are the many functions available. The functions are helpful for understanding the behavior of applications and infrastructure."
"The most valuable feature of Prometheus is its ability to collect metrics."
"Prometheus is an open-source product that helps mold and improve it per our requirements. It is a lightweight solution that gives you many different metrics you can use in your application. The product offers complete granularity of your infrastructure. It integrates seamlessly with other tools like Grafana, which offers dashboard visibility. Prometheus is an extensively used product. I haven't seen any organization that is not using it."
"The dashboard is very valuable."
"The product is easy to maintain."
"The most valuable feature of Prometheus is the ease of pulling the metrics."
"It lets me proactively identify and resolve system issues. This, in terms of, most of the time, really reduces downtime. Because when there are notifications on time when we engage it quickly on time, our downtime is highly reduced. So basically, Prometheus is for monitoring and alerting."
"Once we got our IT inventory organized and aligned with the business, we were able to leverage our Orion Platform to provide more than just a reactive-based monitoring service to the business."
"Solarwinds has an open database that allows you to do serious integrations. It doesn't matter which service desk you have, you can implement and integrate it with SolarWinds."
"The product integrates with Remedy."
"The solution is end-to-end from the network and the application to the processes. Everything about the enterprise infrastructure is being covered by the solution. It's easy to use and easy to navigate and one of the leaders among monitoring solutions."
"One of the most valuable features are the reports. They're pretty good. Also, the ease of installation and customization for the client is another feature that we value. SolarWinds has a lot of features but these are the ones I like the most. We also like that the KPIs have the ability to be preset."
"The most valuable feature of the solution is its interface, which is used for monitoring."
"Monitoring the components on your devices with out of the box monitors or the ability to create new ones (SAM)"
"There are many valuable features, including the network configuration manager, and the network performance manager."
 

Cons

"The query language in Prometheus is an area of concern where improvements are required."
"The interface is not particularly user-friendly and that could be improved."
"Prometheus can be initially difficult for users since it has its query language, PromQL. The minimalistic interface is complicated to understand. They need to improve their interface so that users who don't know PromQL can also use it. You can only leverage the tool when you know PromQL."
"One potential area for improvement would be fixing the occasional glitches and bugs."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"The alert functionality is kind of lackluster."
"The setup could be made easier for new users because it requires a bit of advance knowledge or experience."
"Its documentation could be clearer to understand."
"For each poller, SolarWinds Server and Application Monitor can only monitor up to ten thousand components, which restricts scalability."
"Having two places to build and manage alerts is not efficient and not all alerting tools are available in the trap manager."
"SolarWinds Server and Application Monitor could improve by having a cloud version. They have an observability platform but it still needs to be maintained by us."
"A lot of times, we have to do a lot of manual cleanups."
"The major concern in the product revolves around application performance monitoring since end-to-end application monitoring is not possible with the tool."
"One area that could benefit from improvement is its performance"
"Nodes in Azure are able to be monitored with the use of agents, but this does not apply to cloud service offerings that are not node based."
"The tool's AppStack needs to improve in the storage monitoring part. It should also include an analytics and recommendation approach. If I have found a fault in a server or application, I would like to know what caused it and how do I recover from it."
 

Pricing and Cost Advice

"Prometheus is an open-source solution."
"Prometheus is an open-source solution."
"Prometheus is available as an open-source product."
"The product is expensive compared to Datadog."
"Prometheus is an open-source tool."
"My company uses the open-source version of the product."
"The tool is open-sourced."
"The solution is free of cost."
"We pay around $ 2,000 to $ 5,000 yearly for the solution."
"Pricing is inexpensive, starting at 2440 euros. For that, you get the ability to monitor a couple of nodes and one year of maintenance and support."
"I think SolarWinds' pricing is very decent compared to other competitors in the market."
"Price can always be lower. It is neither on the expensive side nor on the cheap side. We have worked with them for a lot of years, so we get a discount due to the size of the installation."
"When planning for the number of licenses to purchase, make sure you understand all of the elements within an application required to really understand performance well. In our case, we quickly came to the conclusion that an unlimited license for SAM was the way to go."
"SAM is not per server so the pricing model can be deceiving. If you have an enterprise environment, you will quickly exceed your licensing quickly. You should know this before going in."
"I would rate the pricing for this solution a three out of five."
"Understanding the counts of objects to monitor will determine the licensing need. In terms of pricing, it’s not cheap but it’s not expensive as larger vendors whose products don’t have all the features or integrations."
report
Use our free recommendation engine to learn which Enterprise Asset Management (EAM) solutions are best for your needs.
914,889 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Educational Organization
13%
University
8%
Financial Services Firm
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise8
Large Enterprise13
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

What is your experience regarding pricing and costs for Prometheus?
Prometheus is cost-effective for me as it is free. Using cloud-native alternatives like Amazon Prometheus would incur charges.
What is your primary use case for Prometheus?
I use Prometheus for monitoring purposes in IT infrastructure. It is particularly useful for environments using Kubernetes, as it monitors ports, containers, instances, and applications effectively.
What advice do you have for others considering Prometheus?
As a new user, I should be familiar with syntax and commands. Online resources like Google and ChatGPT can be helpful. I should consider using cloud-native tools for ease of management if not using...
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
What is your primary use case for SolarWinds Server and Application Monitor?
I am doing research as we currently have both solutions, and I am looking to see if we need both or can manage with one. Currently, the outcome indicates that we need both. The focus point is diffe...
 

Also Known As

Utopia Data Quality
SolarWinds SAM
 

Overview

 

Sample Customers

Harley-Davidson Motor Company, Roche Diagnostics Corporation, Harman International Industries Inc., Hilmar Cheese Company, International Rectifier Corporation, Electrolux USA, GE Fanuc Intelligent Platforms, Rio Tinto Limited, Pertamina Pusat, Petrofac International Ltd, Cintas Corporation, Diyar United Company, Nortel Networks, Verizon
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about IBM, Hexagon AB, Infor and others in Enterprise Asset Management (EAM). Updated: September 2026.
914,889 professionals have used our research since 2012.