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DocuWare vs Office 365 comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuWare
Ranking in Content Collaboration Platforms
29th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Enterprise Content Management (24th), Cloud Storage (46th), Document Management Software (7th)
Office 365
Ranking in Content Collaboration Platforms
1st
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
152
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Content Collaboration Platforms category, the mindshare of DocuWare is 1.3%, up from 0.2% compared to the previous year. The mindshare of Office 365 is 7.2%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Content Collaboration Platforms Mindshare Distribution
ProductMindshare (%)
Office 3657.2%
DocuWare1.3%
Other91.5%
Content Collaboration Platforms
 

Featured Reviews

RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Collaboration has transformed how our teams work and Copilot now drives faster daily decisions
The interface for the security and compliance center could be simplified. It changes frequently, which can make it somewhat difficult for admins to stay up-to-date on where specific settings are located. The compliance center modification or improvement of Office 365 needs to be introduced. The rest of the features feel acceptable to me. The reason it is not a ten is because of the complexity of managing the vast array of admin settings, which requires a specialized IT team. Even though it meets industry standards for decent security compliance such as SOC and HIPAA, the complexity of managing the admin settings needs to improve.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"The most innovative feature of Office 365 is the Power Apps, which allows us to automate literally everything that we want automated."
"The most valuable feature is the integration, where all of the modules are talking to each other."
"Microsoft focuses on the customer GUI side, which makes it easy for customers to understand the product, and I recommend it because of the GUI and human interface, which allows customers to set it up without needing technical people."
"With Office 365, I have never encountered issues; my experience is entirely positive."
"We have greater ability to communicate and work on projects much more efficiently."
"The most beneficial aspect of Office 365 for me is its compatibility across companies, ensuring seamless communication and collaboration because the majority of people use the product."
"It's nice that it's an all-in-one solution and everything is all in one place."
"There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available, newer features and updates are available immediately, can be managed from a single web interface, and being cloud-based provides the same experience for all users regardless of location."
 

Cons

"It should have collaboration features."
"Its graphical user interface could be more user-friendly."
"The default reporting is not very helpful; extendable mostly through PowerShell; must have knowledge of PowerShell to fully utilize."
"Regarding Excel processing a lot of data, I'm currently working with an Excel sheet that has approximately 10,000 lines, and I really see it struggling to process due to the many functions it contains, leading to downtime and loading problems."
"There are several additional features we would like to see, such as advanced features of SAN protection in Office 365. The main thing is the SAN protection; we would like to see a lot of advanced features added because we had a lot of spam attacks."
"The technical support from Microsoft is rated six to seven because it takes more time for them to address issues."
"Regarding improvement, in Microsoft Word, I suggest addressing the difference in page length between the offline and online versions."
"In terms of improvements for Office 365, I don't think there is much that needs to be enhanced, but it might take some time to reload sometimes."
"I'm not sure if there are areas of improvement. For us, it's working quite well."
"Task management needs to improve."
 

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
"Licensing fees are paid on a monthly basis, or we prepay them."
"Licensing, billing, and accounting are available from the management interface."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"The pricing is good for all the features that we receive, e.g., Skype for Business."
"I would rate the solution 3 out of 5 for the price. I think Microsoft presents a good solution concerning the price."
"I think that we pay $9.99 USD per user, monthly."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
"​The pricing/licensing is easy to manage."
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
13%
Computer Software Company
11%
Comms Service Provider
10%
Outsourcing Company
8%
Construction Company
15%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise31
Large Enterprise70
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Office 365?
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
What needs improvement with Office 365?
Office 365 could be improved or enhanced in some ways. It would be better if it were more simple to find the points, or sometimes there are so many possible configurations that it makes you confuse...
What is your primary use case for Office 365?
Teams and Outlook are important for us, and Teams is central to our operations. I utilize Power Automate for streamlining repetitive tasks in our organization, but not for large tasks. For tasks su...
 

Comparisons

 

Also Known As

No data available
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Overview

 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
Me & the Bees Lemonade
Find out what your peers are saying about DocuWare vs. Office 365 and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.