Alfresco and DocuWare are competing products in the document management space. DocuWare often has the upper hand due to its robust set of features, creating a perception of greater value despite its pricing structure.
Features: Alfresco is recognized for its open-source flexibility, strong content management, and integration with various enterprise systems. DocuWare differentiates itself with advanced document control, workflow automation, and mobile capabilities.
Ease of Deployment and Customer Service: Alfresco provides straightforward deployment for both on-premise and cloud, backed by positive technical support and community input. DocuWare emphasizes a cloud-first deployment model with extensive support options, praised for its responsive help desk and training resources, facilitating adoption and usage, particularly in cloud setups.
Pricing and ROI: Alfresco typically has lower setup costs, presenting a cost-effective solution with gradual ROI due to its scalability. DocuWare may involve higher initial investment, which is justified by a faster ROI through efficient processes and productivity enhancements. Alfresco offers affordable initial costs, while DocuWare presents compelling long-term value via extensive features driving productivity gains.
| Product | Market Share (%) |
|---|---|
| Alfresco | 15.9% |
| DocuWare | 9.6% |
| Other | 74.5% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 1 |
| Large Enterprise | 3 |
The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.
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