Alfresco vs DocuWare comparison

Hyland and DocuWare are both solutions in the Document Management Software category. Hyland is ranked #1 with an average rating of 6.8, while DocuWare is ranked #3 with an average rating of 10.0. Hyland holds a 15.4% mindshare in DMS, compared to DocuWare’s 10.4% mindshare. Additionally, 78% of Hyland users are willing to recommend the solution, compared to 100% of DocuWare users who would recommend it.

Alfresco

Read 14 Alfresco reviews

3,008 Views
662 Comparison Views

78% willing to recommend

DocuWare

Read 2 DocuWare reviews

683 Views
601 Comparison Views

100% willing to recommend

Alfresco

DocuWare

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Alfresco and DocuWare based on real PeerSpot user reviews.

Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Alfresco vs. DocuWare Report (Updated: September 2025).

Buyer's Guide

Alfresco vs. DocuWare

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Alfresco

Ranking in Document Management Software

1st

Average Rating

7.6

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Enterprise Content Management (7th)

DocuWare

Ranking in Document Management Software

3rd

Average Rating

8.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Document Management Software category, the mindshare of Alfresco is 15.4%, up from 12.4% compared to the previous year. The mindshare of DocuWare is 10.4%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software Market Share Distribution
Product	Market Share (%)
Alfresco	15.4%
DocuWare	10.4%
Other	74.2%

Document Management Software

Featured Reviews

Karthi Keyan

Head Of Information Technology at a consultancy with 11-50 employees

Streamlining document management with enhanced digitalization features needed

We used Alfresco as a document management system for automating and digitizing manual forms. Those were the main use cases The digitalization of workflow, forms, operations, and business processes has improved our organization. The most valuable features of Alfresco include its integration with…

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JavierGonzalez3

Workplace Specialist at Ricoh Colombia

A comprehensive document management system that enables seamless workflow and robust scalability

In the past, there was a lot of manual work and paperwork involved, as documents had to be physically passed from desk to desk for approval. DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process. This has led to improved productivity and smoother workflow.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"You can meet your users' expected features without having Alfresco's involvement."

"Alfresco's technical support is very fast and professional."

"The most valuable feature is the flexibility of the searching elements of the metadata."

"I like the ease of use, sections, and calendar."

"Alfresco allows broad searches with many index fields that you can search on, although the created fields and their values may not be intuitive."

"The product allows engineering teams and developers to introduce new things in a seamless and easy way."

"The most valuable features of Alfresco include its integration with the scanning solution, the ability to search, and the capability to store and index to capture metadata."

"The digitalization of workflow, forms, operations, and business processes is also significant."

More Alfresco pros

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."

"For the most part, the initial setup is easy. There's good documentation."

Cons

"The setup process for Alfresco was complex."

"Currently, documents in Alfresco are stored on a file server, which, while good for performance, is a security risk."

"If you don't have proper governance, things can go wrong. You have to make rules, such as one folder should not have more than 5,000 subfolders or children."

"I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen."

"Metadata, auto class, disposition log, and legal hold."

"Alfresco has a very steep learning curve, and unfortunately, during the learning process, it's very easy to make errors, which often are unforgiving."

"Alfresco could improve workflow digitalization and enhance artificial intelligence capabilities."

"I would like them to consider document capture functionality."

More Alfresco cons

"It should have collaboration features."

"Its graphical user interface could be more user-friendly."

Pricing and Cost Advice

"It is cheaper compared to head-to-head competitors."

"The license for Alfresco is expensive - not the maximum, but close. There are also extra costs once you start building integrations, as implementation seems to be very costly."

"If you buy Alfresco through a partner, there is usually a OEM licensing option."

"There are costs for any upgrade or additional functions."

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Government

12%

Computer Software Company

12%

Educational Organization

Computer Software Company

20%

Educational Organization

Government

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	1
Large Enterprise	3

No data available

Questions from the Community

What is your experience regarding pricing and costs for Alfresco?

The pricing of Alfresco starts at $100,000, which can be expensive for small projects. There is often a transition from the community version to the licensed version, which incurs migration costs. ...

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What needs improvement with Alfresco?

Currently, the challenge is the general availability to users. Initially, they had poor documentation, but over the years, their documentation has highly improved. Initially, we had challenges find...

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What is your primary use case for Alfresco?

This is mainly for unstructured document management systems with workflow and data classification.

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What do you like most about DocuWare?

DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process.

See all answers

What is your experience regarding pricing and costs for DocuWare?

The licensing and implementation cost for DocuWare can range between forty thousand to fifty thousand dollars. While the price may be considered slightly high, it is still reasonable within the con...

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What needs improvement with DocuWare?

Its graphical user interface could be more user-friendly.

See all answers

Comparisons

OpenText Documentum Content Management vs Alfresco

Compared 14% of the time

Hyland OnBase vs Alfresco

Compared 11% of the time

SharePoint vs Alfresco

Compared 9% of the time

OpenText Content Management vs Alfresco

Compared 9% of the time

SS&C Blue Prism vs Alfresco

Compared 5% of the time

More Alfresco Competitors

M-Files vs DocuWare

Compared 16% of the time

OpenText Content Manager vs DocuWare

Compared 13% of the time

Open Bee vs DocuWare

Compared 13% of the time

Laserfiche vs DocuWare

Compared 11% of the time

Hyland OnBase vs DocuWare

Compared 9% of the time

More DocuWare Competitors

Product Reports

Buyer's Guide

Alfresco

September 2025

Download Alfresco product report

Buyer's Guide

Document Management Software

September 2025

Download DocuWare product report

Overview

The Alfresco Digital Business Platform offers open, secure content services to let you unlock the value from your most important business information. Give users access to their content wherever and however they work with Alfresco’s open, flexible, and highly scalable cloud-native content services platform. Easily integrate and connect with everyday business applications. Find, view, collaborate on, govern, and securely share digital content—and get information to the right person at the right time.

Hyland

Automates business processes by managing any type of document, regardless of format or source, in a central document pool.

DocuWare

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.

King Hussein Cancer Center, Smart Choice, Tippecanoe County

Buyer's Guide

Alfresco vs. DocuWare

September 2025

Free Report: Alfresco vs. DocuWare

Find out what your peers are saying about Alfresco vs. DocuWare and other solutions. Updated: September 2025.

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