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DocuWare vs OpenText Content Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocuWare
Ranking in Enterprise Content Management
24th
Ranking in Document Management Software
7th
Average Rating
8.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
Cloud Storage (46th), Content Collaboration Platforms (31st)
OpenText Content Manager
Ranking in Enterprise Content Management
10th
Ranking in Document Management Software
5th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (2nd)
 

Mindshare comparison

As of September 2026, in the Enterprise Content Management category, the mindshare of DocuWare is 1.5%, up from 1.2% compared to the previous year. The mindshare of OpenText Content Manager is 3.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager3.3%
DocuWare1.5%
Other95.2%
Enterprise Content Management
 

Featured Reviews

RC
Enterprise Architect at a consultancy with 10,001+ employees
Great document storing and easy to set up but needs to offer more collaboration capabilities
It should have collaboration features. For example, if I upload a document and I want the document which I upload to be discussed among my colleagues and peers, I should be able to share. I'd like for us to be collaborating, discussing the document, adding to the document, et cetera. I'd like it to be possible for teams to collaboratively create the document. Compliance or records management could be improved. For example, if I upload a document, a legal document such as a contract, when you onboard a new customer, you would like to have that contract document stored. At the same time, it should be logged. Once a document is approved and taken by printout and sent to the customer, it should be logged. It should not be allowed to be editable; you shouldn't be able to make changes to it. For records management, it should only be accessible to some people, not everyone. I would like to have records management features and compliance features where data could be hidden. Items such as personal data should be hidden or masked. I would like to have GDPR features added. We had some slight hiccups during the setup process.
AH
Enterprise Information Manager in Practice at Mannai
Improved content management with good reliability and an easy setup
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise content, such as documents and emails, as well as engineering document management OpenText Content Manager…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"For the most part, the initial setup is easy. There's good documentation."
"We are required to have a robust Records Management system, and it does this job."
"HPE Content Manager provides organizations with a reliable system for managing massive amounts of information, in a structured, compliant and secure way, with a level of functionality and reliability that I have not seen matched by custom-built or other systems."
"Eliminated the need for paper records."
"Customer Service: We appreciate HPE's team of resources, who assist us as issues arise."
"For a records management system, Content Manager is a really good system."
"My advice to others is that they cannot go wrong with the solution."
"There many ways that this application has improved our organization. The most significant is the reduction in paper generation and the ability to electronically annotate and manage all our documents."
"Go for it."
 

Cons

"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"Technical support is very frustrating. It is difficult to get a good response from HPE and even more difficult to find anyone that can really help us with the product."
"We've had it for a year now, and since we started implementation it has been, to say softly, a nightmare."
"The stability of the solution is an area of concern where improvements can be made."
"Many users have expressed that it is too hard to find what they are looking for."
"The system is difficult to navigate and understand the full scope of functionality available for end users to appreciate the value."
"It's not very good at providing stable and robust add-ins to Microsoft."
"It has extensive configuration restrictions for administrators and file extension limitations. Clunky in look and feel."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
 

Pricing and Cost Advice

"While the price may be considered slightly high, it is still reasonable within the context of other options available on the market."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"The fees incurred are for the licensing and maintenance."
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Top Industries

By visitors reading reviews
Construction Company
13%
Computer Software Company
11%
Comms Service Provider
10%
Outsourcing Company
8%
Government
10%
Financial Services Firm
9%
Outsourcing Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise conten...
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

King Hussein Cancer Center, Smart Choice, Tippecanoe County
Missouri State Courts
Find out what your peers are saying about DocuWare vs. OpenText Content Manager and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.