We performed a comparison between DocuWare and OpenText Content Manager based on real PeerSpot user reviews.
Find out in this report how the two Document Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For the most part, the initial setup is easy. There's good documentation."
"DocuWare allows for easy document management and workflow automation, eliminating the need for physical paperwork and streamlining the approval process."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"The product can be integrated with different solutions."
"An advantage is integration with your IP directory."
"I did not face issues with the product's scalability...The solution's technical support is good."
"The tool's implementation has made life easier for customers. It is sold by SAP. The integration between SAP and the solution is good, making it easy to access the documents. It is widely recognized as a market leader in enterprise document management."
"It has a robust search but has often been difficult for people to learn."
"Its graphical user interface could be more user-friendly."
"It should have collaboration features."
"Support could be enhanced. The first line of support consists of individuals who lack experience with some key aspects. When you create a support ticket, the time to resolve the issue may be prolonged because the first person may not understand the system or the solution."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
"Due to very limited use in the industry, vendor and contract support are hard to find."
"The product could improve its scalability."
"The ease of use should be addressed."
"The stability of the solution is an area of concern where improvements can be made."
DocuWare is ranked 2nd in Document Management Software with 2 reviews while OpenText Content Manager is ranked 4th in Document Management Software with 21 reviews. DocuWare is rated 8.6, while OpenText Content Manager is rated 7.6. The top reviewer of DocuWare writes "Great document storing and easy to set up but needs to offer more collaboration capabilities". On the other hand, the top reviewer of OpenText Content Manager writes "A document management system that integrates well with SAP, Salesforce and Oracle ". DocuWare is most compared with CA Output Management Web Viewer (CA OM Web Viewer), Hyland OnBase, Alfresco, Open Bee and M-Files, whereas OpenText Content Manager is most compared with SharePoint, OpenText Extended ECM, OpenText Documentum, IBM FileNet and Microsoft Purview Records Management. See our DocuWare vs. OpenText Content Manager report.
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