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CyberArk Privileged Access Manager vs OpenText Access Manager with Managed Services comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
227
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
OpenText Access Manager wit...
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (3rd), Access Management (21st)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Cassio-Silva - PeerSpot reviewer
Multi-Factor Authentication, stable, and extremely scalable
I use NetIQ Access Manager to protect one single application with Multi-Factor Authentication. The solution is deployed on both cloud and on-prem The Multi-Factor Authentication of NetIQ Access Manager has helped protect our organization. The most valuable features of NetIQ Access Manager are…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is platform management. It is quite easy to manage privileged access for certain target platforms with CyberArk Privileged Access Manager as compared to other products I have worked with."
"CyberArk Privileged Access Manager's abilities to safeguard the infrastructure are important, as protecting credentials provides us with security and visibility."
"The main feature of CyberArk Privileged Access Manager is the ability to manage who has access to what and when, especially with shared accounts."
"CyberArk's GUI is user friendly."
"The module called PTA, Privileged Threat Analytics, is very useful. When you give access to a user, it monitors and detects if the user's behavior is unusual. After giving access, it continually checks if the user is the same user."
"The best feature of CyberArk Privileged Access Manager is its core function: automatically managing and securing credentials."
"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"The access control feature and privilege and role-based assignment are outstanding."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The single sign-on feature is excellent."
"There are lots of options to customize the solution to your needs."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"It's very easy to integrate with applications."
 

Cons

"The Vault's disaster recovery features need improvement."
"There is room for improvement, particularly with Vendor PAM."
"The scalability, sometimes, is lacking. It works really well for more static environments... But for an environment where you're constantly spinning up new infrastructure or new endpoints, sometimes it has a hard time keeping up."
"New functionalities and discovered bugs take longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"Sometimes critical issues require follow-ups, as the support team doesn't always recognize the urgency of a critical ticket immediately."
"The license is expensive."
"My impression of their technical support team is that it is very bad. The support team's response time is quick, however, the resolution process takes too long."
"We would, of course, always prefer it if the pricing was cheaper."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"The application portal could be improved with more options and easier customization."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
 

Pricing and Cost Advice

"Previously, the pricing was very meager. They started publicizing and advertising the solution, growing CyberArk, as an organization. They also changed their pricing with that growth, e.g., the pricier the product, the more people who will purchase it."
"I would rate the tool’s pricing a six out of ten."
"The price of this solution is quite reasonable."
"Although CyberArk Privileged Access Management is expensive, its protection capabilities outweigh the cost."
"The price of this solution is expensive."
"CyberArk is very expensive and there are additional fees for add-ons."
"I have heard from my leaders that CyberArk is costlier in terms of licensing. The support and maintenance are also costly. We use their premium support, but for the price we pay, we do not get the value."
"Quite expensive"
"The price of the solution is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
10%
Government
6%
Manufacturing Company
17%
Retailer
9%
Consumer Goods Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise171
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
Regarding costs, CyberArk Privileged Access Manager is not a cheap product; hence, many companies struggle with its high licensing cost. While it's valuable, it comes with a high price tag, making ...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about CyberArk Privileged Access Manager vs. OpenText Access Manager with Managed Services and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.