Symantec Siteminder and OpenText Access Manager with Managed Services compete in the identity and access management solutions category. Symantec seems to hold the advantage in pricing and support, whereas OpenText has the upper hand in comprehensive features and perceived value.
Features: Symantec Siteminder offers strong authentication, single sign-on, and centralized policy management, integrating seamlessly with other security solutions. OpenText Access Manager provides robust access controls, adaptive authentication, and advanced threat detection, with managed services adding continuous monitoring and rapid response.
Room for Improvement: Symantec Siteminder can enhance its adaptive authentication methods, expand on advanced threat detection, and improve its customization capabilities. OpenText Access Manager could focus on streamlining initial setup processes, offer more competitive pricing options, and improve interoperability with third-party applications.
Ease of Deployment and Customer Service: Symantec Siteminder is known for straightforward implementation and solid support channels. OpenText Access Manager provides seamless cloud integration and comprehensive support, advantageous in complex environments.
Pricing and ROI: Symantec Siteminder is cost-effective, often delivering faster ROI due to lower initial costs and efficient onboarding. OpenText Access Manager, with a higher setup cost, promises enhanced ROI over time through advanced features and managed services that lower long-term costs.
| Product | Market Share (%) |
|---|---|
| Symantec Siteminder | 18.0% |
| OpenText Access Manager with Managed Services | 10.5% |
| Other | 71.5% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 69 |
OpenText Access Manager with Managed Services streamlines application access with integration versatility and support for multi-factor authentication, helping to manage access control across web and cloud applications.
Through strong application integration, OpenText Access Manager with Managed Services supports single sign-on, federated protocols, and multi-factor authentication. This helps organizations manage infrastructure access and create security patches efficiently. Despite its strengths, there is room for improvement in portal customization, upgrade procedures, and administration at the platform level. The product is valuable for both cloud and on-premises deployments, offering flexible control over access based on user groups or time.
What are the key features?OpenText Access Manager with Managed Services is implemented across multiple industries to control access for web and cloud applications. Technology firms use it for authentication and access management, while healthcare organizations apply it to satisfy stringent security requirements. Retail companies benefit from secure customer data handling, and financial institutions use it for multifaceted banking applications. Different industries appreciate its robust security protocols and integration capabilities, ensuring a trusted environment for secure data access and management.
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
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