

Symantec Siteminder and OpenText Access Manager with Managed Services offer robust access management solutions. OpenText Access Manager emerges as superior due to enhanced security features justifying the investment.
Features: Symantec Siteminder offers advanced authentication, single sign-on capabilities, and versatile integration options. OpenText Access Manager provides identity management, multi-factor authentication, and broad integration capabilities, essential for complex IT ecosystems.
Room for Improvement: Symantec could enhance its deployment efficiency and reduce initial setup time. Further development in seamless integration with cloud services could be beneficial. They might also expand security features for more complex network demands. OpenText could benefit from a more intuitive user interface. They might improve documentation for easier navigation and troubleshooting guidance. Additionally, enhancing customization options could benefit unique industry needs.
Ease of Deployment and Customer Service: OpenText's cloud-based deployment simplifies installation and minimizes disruption, with managed services offering continuous support. Symantec's on-premise model requires more initial setup time but offers strong support during deployment. While installation is longer for Symantec, customer service is praised for its reliability.
Pricing and ROI: Symantec presents lower initial setup costs, appealing for budget-conscious businesses. OpenText, despite higher upfront costs, promises greater ROI from enhanced security features that offer long-term value, especially for organizations prioritizing advanced security frameworks.
| Product | Market Share (%) |
|---|---|
| Symantec Siteminder | 16.7% |
| OpenText Access Manager with Managed Services | 11.5% |
| Other | 71.8% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 3 |
| Large Enterprise | 69 |
OpenText Access Manager with Managed Services streamlines application access with integration versatility and support for multi-factor authentication, helping to manage access control across web and cloud applications.
Through strong application integration, OpenText Access Manager with Managed Services supports single sign-on, federated protocols, and multi-factor authentication. This helps organizations manage infrastructure access and create security patches efficiently. Despite its strengths, there is room for improvement in portal customization, upgrade procedures, and administration at the platform level. The product is valuable for both cloud and on-premises deployments, offering flexible control over access based on user groups or time.
What are the key features?OpenText Access Manager with Managed Services is implemented across multiple industries to control access for web and cloud applications. Technology firms use it for authentication and access management, while healthcare organizations apply it to satisfy stringent security requirements. Retail companies benefit from secure customer data handling, and financial institutions use it for multifaceted banking applications. Different industries appreciate its robust security protocols and integration capabilities, ensuring a trusted environment for secure data access and management.
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
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