Try our new research platform with insights from 80,000+ expert users

OpenText Access Manager with Managed Services vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Access Manager wit...
Ranking in Web Access Management
5th
Ranking in Access Management
20th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
No ranking in other categories
Symantec Siteminder
Ranking in Web Access Management
1st
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th)
 

Mindshare comparison

As of June 2025, in the Web Access Management category, the mindshare of OpenText Access Manager with Managed Services is 13.8%, down from 15.6% compared to the previous year. The mindshare of Symantec Siteminder is 25.5%, up from 25.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Access Management
 

Featured Reviews

Cassio-Silva - PeerSpot reviewer
Multi-Factor Authentication, stable, and extremely scalable
I use NetIQ Access Manager to protect one single application with Multi-Factor Authentication. The solution is deployed on both cloud and on-prem The Multi-Factor Authentication of NetIQ Access Manager has helped protect our organization. The most valuable features of NetIQ Access Manager are…
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The single sign-on feature is excellent."
"It's very easy to integrate with applications."
"There are lots of options to customize the solution to your needs."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"You can quickly deploy the entire product with a basic config within couple of hours."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"Federation is valuable, for sure, because we have a lot of third-party vendors that we need to integrate with, and this is a turnkey solution in some ways."
"Ease of use is very good, for administrating it. It's very well known."
 

Cons

"The application portal could be improved with more options and easier customization."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"To add more value to this solution it needs to be more user-friendly."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The support team could work on their response time and overall competence."
"The support could be faster."
"In future releases, I would like to see maybe more capabilities with some more modern authentication."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
 

Pricing and Cost Advice

"The price of the solution is average."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The price is quite comparable to the other enterprise-level solutions in that market."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"I recommend conducting a PoC on every available product before choose one."
"CA solutions are generally expensive but for the customer the ROI is big."
"The pricing is reasonable."
report
Use our free recommendation engine to learn which Web Access Management solutions are best for your needs.
858,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
13%
Real Estate/Law Firm
8%
Government
8%
Financial Services Firm
31%
Insurance Company
12%
Computer Software Company
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
 

Also Known As

No data available
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about OpenText Access Manager with Managed Services vs. Symantec Siteminder and other solutions. Updated: May 2025.
858,649 professionals have used our research since 2012.