

OpenText Access Manager with Managed Services and Microsoft Entra ID are competing identity and access management solutions. Microsoft Entra ID is perceived as superior for its comprehensive features despite higher costs.
Features: OpenText Access Manager provides strong identity management with advanced authentication, access control, and multifactor features. Microsoft Entra ID offers seamless integration with cloud services, robust security analytics, and excellent scalability.
Room for Improvement: OpenText Access Manager could improve its deployment process and customer service times. Enhancing feature comprehensiveness would also benefit OpenText. Microsoft Entra ID could refine cost efficiency and provide more straightforward setup guidance. Improving customer support response times would also be beneficial.
Ease of Deployment and Customer Service: OpenText Access Manager deployment is customizable, requiring a significant initial setup effort. Microsoft Entra ID offers a cloud-based simplified implementation process. While Microsoft’s customer service is known for accessibility, OpenText faces challenges in response times. Microsoft holds an edge in both deployment and customer service.
Pricing and ROI: OpenText Access Manager offers a cost-effective licensing model, providing good ROI for small-scale deployments. Microsoft Entra ID's pricing can be higher; however, its extensive functionality delivers greater ROI for larger enterprises. OpenText is preferred for cost-conscious deployments.
| Product | Market Share (%) |
|---|---|
| Microsoft Entra ID | 19.9% |
| OpenText Access Manager with Managed Services | 1.7% |
| Other | 78.4% |
| Company Size | Count |
|---|---|
| Small Business | 85 |
| Midsize Enterprise | 38 |
| Large Enterprise | 155 |
Microsoft Entra ID is an advanced identity and access management service offering seamless single sign-on, multifactor authentication, and centralized user access across applications, enhancing security and efficiency for organizations transitioning to cloud-based environments.
Recognized for its centralized management, Microsoft Entra ID significantly boosts organizational security by integrating features such as conditional access and identity protection. It supports a wide array of applications, facilitating a secure transition from on-premises to scalable cloud environments. By adopting robust security measures and flexible identity management, organizations can streamline operations and ensure consistent user experiences. However, challenges like confusing licensing costs, outdated documentation, and limited integration with non-Microsoft applications persist. Enhancements in technical support, interface design, and more granular permissions are needed to address these issues effectively.
What are the key features of Microsoft Entra ID?In healthcare, Microsoft Entra ID facilitates secure patient record access and compliance with industry regulations. Financial institutions rely on it for robust security measures in safeguarding client data. In the education sector, it streamlines access to online resources for students and faculty. Global enterprises benefit from its ability to manage complex identity frameworks across multiple regions, ensuring reliable security amidst increasing cyber threats.
OpenText Access Manager with Managed Services streamlines application access with integration versatility and support for multi-factor authentication, helping to manage access control across web and cloud applications.
Through strong application integration, OpenText Access Manager with Managed Services supports single sign-on, federated protocols, and multi-factor authentication. This helps organizations manage infrastructure access and create security patches efficiently. Despite its strengths, there is room for improvement in portal customization, upgrade procedures, and administration at the platform level. The product is valuable for both cloud and on-premises deployments, offering flexible control over access based on user groups or time.
What are the key features?OpenText Access Manager with Managed Services is implemented across multiple industries to control access for web and cloud applications. Technology firms use it for authentication and access management, while healthcare organizations apply it to satisfy stringent security requirements. Retail companies benefit from secure customer data handling, and financial institutions use it for multifaceted banking applications. Different industries appreciate its robust security protocols and integration capabilities, ensuring a trusted environment for secure data access and management.
We monitor all Access Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.