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Microsoft Entra ID vs OpenText Access Manager with Managed Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
278
Ranking in other categories
Single Sign-On (SSO) (2nd), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
OpenText Access Manager wit...
Ranking in Access Management
26th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (2nd)
 

Mindshare comparison

As of September 2026, in the Access Management category, the mindshare of Microsoft Entra ID is 10.7%, down from 23.9% compared to the previous year. The mindshare of OpenText Access Manager with Managed Services is 2.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID10.7%
OpenText Access Manager with Managed Services2.2%
Other87.1%
Access Management
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer service and support are perfect, especially when I'm dealing with my local third-party Microsoft vendor, who always supports me at any time."
"It is great for mom-and-pop shops or small businesses that are truly coming into the enterprise ecosystem and that have not come from a legacy environment."
"It's a quite comprehensive solution and it scales quite well within our required scale as well, which is very useful."
"Multi-factor authentication (MFA) has improved our customers' security posture. Multi-factor authentication has two layers of authentication, which helps in case you input your credentials into a phishing website and then it has access to your credentials. So if they use your credentials, then you have proof on your phone that was sent to the end user."
"The most valuable feature is the ability to authenticate users using Microsoft Entra ID."
"I like Entra's ability to integrate the Active Directory with third-party solutions. It's straightforward. I like the ability to define third-party systems and make the AD the primary identity provider."
"Microsoft Entra ID's valuable features include integration capabilities, a simplified Active Directory approach, scalability, conditional access, and privileged identity management."
"My advice for another organization considering Microsoft Entra ID is simple: if you are utilizing Microsoft Office applications and the Microsoft 365 suite, using Microsoft Entra ID as your primary identity provider is a no-brainer."
"The integration is quite easy because there are a lot of options for integrating with different applications, so it is very versatile."
"It's very easy to integrate with applications."
"The single sign-on feature is excellent."
"There are lots of options to customize the solution to your needs."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"I would recommend NetIQ Access Manager; it is a very, very good alternative to Microsoft, Micro Focus is very big and offers good technical services, and the solution is very good, fast, simple to operate, and has very good production time to market."
"It's a very powerful product."
 

Cons

"I think sometimes Microsoft Entra ID provides a bit too much information from the start."
"I would appreciate seeing provisioning with HR systems improve in Microsoft Entra ID because they have capabilities out of the box for Workday and Bamboo, but we don't use those."
"I believe it can also be integrated into other Microsoft products, as well as more integrations with other solutions."
"The thing that is a bit annoying is the inability to nest groups."
"Entra ID is not battle-tested or stable enough to support a business of our size. There are some design issues specifically around support for legacy services."
"We would like to have more granularity in the Azure conditional access in order to be able to manage more groups for devices and for applications."
"Our users sometimes experience issues from having multiple Microsoft accounts, which can cause some confusion and hassle."
"A recent incident we dealt with took four months to resolve with a seven-day deadline, which was quite frustrating."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"Occasionally, it's very difficult to get the solution running."
"The application portal could be improved with more options and easier customization."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"There is a major release going from version three to four or four to five. There seem to be issues up front, and then once you get to the third or fourth service pack to address those various issues, you're fine again."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
 

Pricing and Cost Advice

"It is very expensive. Its price should be lower. Price is the most important factor for Turkish people."
"I'm not totally aware of the pricing and licensing, but I do know that the pricing and licensing must be quite balanced. We are a pretty old client of Microsoft, and MSA is just one of the services we use from Microsoft. There's a whole Microsoft 365 suite that's implemented as well. I'm sure it is something that is acceptable to both parties."
"We pay an annual subscription fee."
"I think the pricing is efficient, but the licensing is overly complicated and difficult to understand. There are many tricks in the licensing that weigh against us."
"Azure has an educational package available for students with a variety of licenses and different software available."
"Licensing fees are paid monthly."
"The subscription should be categorized by business size. For example, small companies should have a discounted price, this would help small companies and the organization to be automated."
"Licensing fees are paid on a monthly basis and the cost depends on the number of users."
"The price of the solution is average."
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Top Industries

By visitors reading reviews
Outsourcing Company
13%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
Manufacturing Company
13%
Outsourcing Company
11%
Transportation Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business90
Midsize Enterprise42
Large Enterprise162
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
I would rate the pricing of the product as four out of five. The product is definitely good, and I see it as part of the future roadmap for managing all endpoints.
What needs improvement with Azure Active Directory?
I believe instead of putting everything in a single form under Microsoft Entra ID, it would be best for Microsoft to segregate these features. For example, if someone wants to design the Conditiona...
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Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about Microsoft Entra ID vs. OpenText Access Manager with Managed Services and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.