Try our new research platform with insights from 80,000+ expert users

Microsoft Entra ID vs OpenText Access Manager with Managed Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Entra ID
Ranking in Access Management
1st
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
273
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (1st), Identity Management (IM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (1st), Microsoft Security Suite (2nd)
OpenText Access Manager wit...
Ranking in Access Management
25th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (3rd)
 

Mindshare comparison

As of March 2026, in the Access Management category, the mindshare of Microsoft Entra ID is 15.1%, down from 27.1% compared to the previous year. The mindshare of OpenText Access Manager with Managed Services is 2.2%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Microsoft Entra ID15.1%
OpenText Access Manager with Managed Services2.2%
Other82.7%
Access Management
 

Featured Reviews

Stafin Jacob - PeerSpot reviewer
Microsoft 365 Security & Compliance Practice Lead at Invoke
Identity has become our central gatekeeper and has provided secure single sign-on for all users
Microsoft Entra ID can improve by focusing more on new passwordless methods and becoming a primary adopter. One feature we would like to see is the ability to have security questions for password resets. I know the current capability is phasing out, so we do not have an alternative method yet. Customers who already use security questions require a smoother transition for that capability to be available. My experience with the deployment has had some challenges, particularly around the Microsoft MFA campaigns. The hardest part is moving users from a different MFA provider to the Microsoft MFA provider, as it ultimately depends on user activity. In large enterprises with numerous users across various geographies, this transition takes time. If there are ways to exert more control around that process, it would improve the situation.
MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Entra ID's integration capabilities have been the foundation for our Zero Trust model because my team only sets up integration and Azure App Registrations based on a request and we review them."
"I rate Microsoft Entra ID ten out of ten."
"The features of Microsoft Entra ID have benefited my organization because we're just more secure; we have less identity theft and no identity compromises since we have MFA now, whereas before, we didn't have MFA."
"The solution's ease of use is one of its most valuable features."
"The most valuable feature is that it is very easy to implement, you don't need a lot of effort to set up the solution. This is the most advantageous point, that you can do anything on Azure without taking too much time."
"The best feature of Microsoft Entra ID is that it provides more granular control over user identities."
"The ability to grant access to other organizations is helpful."
"We can centralize and manage everything much more effectively with this tool."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
"It's very easy to integrate with applications."
"There are lots of options to customize the solution to your needs."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"The integration is quite easy because there are a lot of options for integrating with different applications, so it is very versatile."
"The single sign-on feature is excellent."
 

Cons

"Entra ID needs to improve its application credentials and use of ID permissions. There are challenges with the management layer. We want to create access down to the Graph level while invoking some management logic. That also means that if an application comes in, we cannot send that to the Graph because we would need an ID on behalf of the cloud hook."
"I think the documentation and configuration are both areas that need improvement."
"One challenge with Entra ID is its complexity, stemming from integrating many components into a single solution."
"Transitioning to the cloud is very difficult. They need the training to make it easier."
"Microsoft has so many different requirements and priorities that sometimes they don't invest all their energy into the products that you have expectations to investigate."
"Many of the features are outdated, so the UI and UX could be improved."
"Microsoft support has some room for improvement. I avoid contacting them because it can be time-consuming."
"I would like to see a better delegation of access. For instance, we want to allow different groups within the company to manage different elements of Azure AD, but I need more granularity in delegating access."
"The application portal could be improved with more options and easier customization."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"The application portal could be improved with more options and easier customization."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
 

Pricing and Cost Advice

"The licensing model makes it difficult to understand the real cost of the solution, especially because it changes all the time."
"Microsoft Entra ID service can be quite costly due to its hidden expenses linked to usage."
"It's pretty good. We're using the native features. It's bundled with our Office 365 licenses. We aren't paying anything extra for Azure Active Directory. It's pretty good for us because it's complementary to Office 365. We're only paying for Office 365."
"For a small business buying individual licenses, it is an affordable solution."
"There are four different levels of subscription including the free level, one that includes the Office 365 applications, the Premium 1 (P1) level, and the Premium 2 (P2) level."
"It can be a bit expensive for organizations, but they do have different pricing models. Their free tier can be used on a personal level, but for an organization, the licenses might be a bit expensive. In general, the licenses can become cheaper, which will make it accessible for more people."
"The cost of Azure AD is one of the biggest benefits, as it is available for use free of charge when you start with Office 365."
"I give the cost a three out of ten."
"The price of the solution is average."
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Government
8%
Manufacturing Company
13%
Transportation Company
10%
University
7%
Consumer Goods Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise39
Large Enterprise159
No data available
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Azure Active Directory?
My experience with the pricing, setup costs, and licensing of Microsoft Entra ID is that it is decent.
What needs improvement with Azure Active Directory?
I think Microsoft Entra ID could be improved by assigning permissions to nested groups in the next release.
Ask a question
Earn 20 points
 

Also Known As

Azure AD, Azure Active Directory, Azure Active Directory, Microsoft Authenticator
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Microsoft Entre ID is trusted by companies of all sizes and industries including Walmart, Zscaler, Uniper, Amtrak, monday.com, and more.
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about Microsoft Entra ID vs. OpenText Access Manager with Managed Services and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.