We performed a comparison between CyberArk Privileged Access Manager and Delinea Secret Server based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Delinea Secret Server has an edge over CyberArk in this comparison. According to reviews, Secret Server is easier to set up, more reasonably priced, and more user friendly.
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"CyberArk has the ability to change the credentials on every platform."
"All of the features of CyberArk Privileged Access Manager are valuable."
"It is a robust product."
"It has a centralized page where you can manage everything. This makes work easier. You don't have to remember different module URLs or browser applications. It is very easy to get all the secure identities of other environments into a single page, which is very important for us as it helps a lot in terms of operations, e.g., reduces management time. This is a single page where you can manage all accounts and onboard them to the CyberArk. You can then secure and see passwords from everywhere. So, there is a single pane of glass where you can manage all the identities across environments as well as across different types of identities."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"Performance-wise, it is excellent."
"We like it for the ability to automatically change passwords. At least for my group, that's the best thing."
"The GUI interface is well-designed and user-friendly."
"One of the features I find most valuable is workflow, which allows you to configure the solution to have multiple approvals."
"Delinea's network integration is the most useful. For example, I use a Check Point firewall connect to SmartConsole, so I need to do a lot of configuration in Delinea Secret Server. Native integration with Check Point is valuable. You can also go download whatever API you need from the cloud, whether you're using Check Point, Palo Alto, etc. Enriched discovery is another good feature. If you are dealing with several kinds of systems, you can see which system requires privileged access to my network."
"The solution is scalable."
"I like that it is Windows-based. It is good that primarily, it is not an appliance. Some of the other applications in the space, such as a Quest Software CPAM or a Safeguard, are appliances, so you can't deploy the ends of them. With Thycotic, you can either install your Temporal Protection module physically in the VM host, or you can use BouncyCastle for high-security module capabilities."
"Technical support is pretty good."
"The surveillance is most valuable."
"I like that it's user-friendly."
"The support services could act faster when people reach out to resolve issues."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"The solution could improve by adding more connectors."
"The tool’s pricing and scalability can be better."
"What could be improved in CyberArk Privileged Access Manager is the licensing model. It should be more flexible in terms of the users. Currently, it's based on the number of users, but many users only log in once in four months or once in five months. It would be great if the licensing model could be modified based on user needs. We even have users who have not logged in even once."
"If you are an administrator or architect, then the solution is kind of complicated, as it is mostly focused on the end user. So, they need to also focus on the people who are implementing it."
"One thing that could be improved is to create of a better alternative for fixing group policy fees. We currently use Microsoft, but they have introduced new policies that may not be compatible."
"Although the password policy was interesting, the default setting was inadequate."
"The setup for this solution is complex. I'm not going to lie, you need a specialized system security engineer to deploy it."
"This product is excellent in every way except minor details in handling extremely large environments."
"We find the documentation hard to understand."
"What needs improvement? The product can be improved by reducing the number of updates provided."
"Its remote support feature needs improvement."
"I'd prefer a better commercial model that includes partners and options for consulting around it. Where I've worked with my customers, we've only been able to use their professional services, and that has been a risk and constraint."
"Support could be better. I have heard about a lot of problems in the Bangladesh market. People are saying that there are support issues. So, Delinea should focus on support and services."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 37 reviews while Delinea Secret Server is ranked 3rd in Privileged Access Management (PAM) with 22 reviews. CyberArk Privileged Access Manager is rated 8.4, while Delinea Secret Server is rated 8.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Delinea Secret Server writes "Excellent access management that can serve very large networks". CyberArk Privileged Access Manager is most compared with Azure Active Directory (Azure AD), Cisco ISE (Identity Services Engine), WALLIX Bastion, SailPoint IdentityIQ and One Identity Safeguard, whereas Delinea Secret Server is most compared with HashiCorp Vault, Azure Key Vault, CyberArk Enterprise Password Vault, IBM Security Secret Server and AWS Secrets Manager. See our CyberArk Privileged Access Manager vs. Delinea Secret Server report.
See our list of best Privileged Access Management (PAM) vendors.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
