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Okta Platform vs OpenText Access Manager with Managed Services comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Platform
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
126
Ranking in other categories
Single Sign-On (SSO) (1st), Authentication Systems (3rd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), ZTNA as a Service (3rd), Customer Identity and Access Management (CIAM) (1st), AI IT Support (1st)
OpenText Access Manager wit...
Ranking in Access Management
27th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
Web Access Management (2nd)
 

Mindshare comparison

As of October 2026, in the Access Management category, the mindshare of Okta Platform is 11.3%, up from 9.5% compared to the previous year. The mindshare of OpenText Access Manager with Managed Services is 2.2%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Okta Platform11.3%
OpenText Access Manager with Managed Services2.2%
Other86.5%
Access Management
 

Featured Reviews

SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
MS
Senior Specialist: Solution Architecture at a tech services company with 501-1,000 employees
A mature, powerful product with good integration capabilities
Since we use it to access a number of mission-critical applications, it means that we have multiple sites. We have independent instances of Access Manager deployed. What's very important for us is to ensure that the configurations across the various sites are 100% aligned. If they had a mechanism to ensure that's the case, that would be great. For example, the worst thing to do is if you run into an issue, and then you fail over to your disaster recovery environment, and then you find out that you've got a missing configuration there, it'll be great if one could easily compare configurations across instances of NetIQ Access Manager to ensure consistency. It's just about ensuring consistent configuration across various instances. Having the ability to easily extract and view and compare and version control configurations would be ideal. If you consider our scenario whereby, let's say, we've got an instance for our retail environment, and for that instance, we've got a disaster recovery environment. We need to ensure the amount of service at each of those sites. Now yes, they serve different purposes, however, for us, it's very important that site A and site B are 100% aligned. And so if there was a way to easily extract the configuration and to compare it across sites, to me, that would just make everything from an operational perspective significantly easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our clients are happy because prior to implementation, they had a very distributed architecture, and Okta has allowed them to consolidate with respect to identity management, which increases their operational efficiency."
"Workforce Identity's best features include its user-friendliness and easy setup."
"This solution is very good."
"The most valuable features are identity management and OpenID."
"The main benefits Okta Customer Identity provides to users include single point of login for all applications and single authentication, which saves time and reduces frustration."
"The most valuable features of Okta Workforce Identity are SSO, MFA, and beneficial feature sets."
"My favorite aspect of Okta Platform is that it is really user-friendly."
"Okta Platform is a great product and one of the best."
"It's very easy to integrate with applications."
"I would recommend NetIQ Access Manager; it is a very, very good alternative to Microsoft, Micro Focus is very big and offers good technical services, and the solution is very good, fast, simple to operate, and has very good production time to market."
"There are lots of options to customize the solution to your needs."
"The most valuable features of NetIQ Access Manager are SSO and Multi-Factor Authentication."
"It's a very powerful product."
"The integration is quite easy because there are a lot of options for integrating with different applications, so it is very versatile."
"The single sign-on feature is excellent."
"The features that we have found most valuable with NetIQ Access Manager are its single sign-on and two factor two second factor database."
 

Cons

"I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher."
"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."
"The initial setup is difficult because you're setting it up with your own portal."
"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."
"On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user."
"It's my personal opinion, but it was a classic UI and now the UI is different."
"I would expect Okta Platform to include more features over time in their less expensive subscriptions."
"Okta Platform is expensive. At scale, Okta Platform is costly."
"Occasionally, it's very difficult to get the solution running."
"There is a major release going from version three to four or four to five. There seem to be issues up front, and then once you get to the third or fourth service pack to address those various issues, you're fine again."
"Classification of junctions and new versions of applications, such as APIs, can be added to enable the use of more devices that utilize biometrics for Multi-Factor Authentication to improve the solution."
"I would love to see the upgrade procedure handled more effectively. I would prefer to have OVS installation possibilities, although the upgrade procedures should include the OS as well. You should be able to use the whole application as an appliance."
"The application portal could be improved with more options and easier customization."
"In terms of what could be improved, I would say the security of the infrastructure and the server and the working networking device."
"Having the ability to easily extract and view and compare and version control configurations would be ideal."
 

Pricing and Cost Advice

"Price-wise, Okta Workforce Identity is a cheap solution. The overall cost depends on the license since you can negotiate with Okta or any of Okta's partners only if you opt for many licenses."
"License is around US$20,000 annually."
"This is an expensive solution but the security makes it worthwhile."
"Okta Customer Identity is not an expensive solution."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"Okta has fairly competitive pricing."
"I believe it competes well. The pricing is pretty competitive. I know that Microsoft also provides something similar with its MFA and identity services."
"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."
"The price of the solution is average."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Outsourcing Company
9%
Manufacturing Company
9%
Construction Company
8%
Manufacturing Company
13%
Outsourcing Company
11%
Transportation Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise27
Large Enterprise64
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
What is your primary use case for Okta Workforce Identity?
I don't have many details about Okta Workforce Identity. I use the tool just to sign in to different applications that we have. We basically set up Okta Workforce Identity in our mobile phone. We d...
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Also Known As

Okta Customer Identity, Workforce Identity
No data available
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Bancomext, Bouwend Nederland, Camera dei Deputati, CGT, Coopservice Group, Court of Appeals of Georgia, Etnic, European Automotive Manufacturer, FDM Document Dynamics, Hainan Province Information Center, Highland Community College, Huntington Bank, Johnsonville Sausage, London School of Hygiene & Tropical Medicine, Mazars, Mexico's Tax Administration Service, Owens Community College, Pasco Risk, RDC, School District of Hartford, Senckenberg Nature Research Society, Sheetz, Spanish Public Employment Service, SUNY Orange County Community College, Swisscard, The Municipality of Siena, The University of Westminster, UMB Financial Corporation Invests in Identity Management, University of Dayton, University of Groningen, Vodacom, World Wide Technology
Find out what your peers are saying about Okta Platform vs. OpenText Access Manager with Managed Services and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.