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CyberArk Privileged Access Manager pros and cons

Vendor: CyberArk
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

CyberArk Privileged Access Manager automates password management and ensures secure access, reducing human errors and compliance risks.
The combination of Privilege Session Manager and Central Password Manager allows effective management of privileged accounts, with features like password rotation and session recording.
CyberArk supports secure, centralized management and auditing of privileged accounts, enhancing security and reducing lateral movement within networks.
CyberArk enables integration with a wide range of technologies and offers customization options for plugin development, facilitating scalability and deployment flexibility.
CyberArk is praised for its strong security footprint, reducing potential breaches by safeguarding credentials and providing session monitoring and auditing capabilities.

CONS

CyberArk Privileged Access Manager has a complex initial setup process, often requiring professional services to ensure proper installation and configuration.
Pricing for CyberArk Privileged Access Manager is considered high, especially for small to medium-sized businesses, making affordability a concern.
CyberArk Privileged Access Manager's technical support requires improvement in response times, quality, and availability, especially for lower-tier support teams.
Integration and custom connectors for CyberArk Privileged Access Manager need enhancement to offer better compatibility with various applications and platforms.
CyberArk Privileged Access Manager's reporting capabilities could be more customizable and comprehensive to meet diverse organizational requirements.
 

CyberArk Privileged Access Manager Pros review quotes

RD
Systems Admin Analyst 3 at CPS Energy
Aug 23, 2022
The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task.
it_user507834 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Apr 20, 2017
The combination of CPM and PSM resolves a lot of use cases.
it_user665142 - PeerSpot reviewer
SD/Infr Coordinator at a computer software company with 201-500 employees
May 22, 2017
You can easily manage more than 4000 accounts with one PSM.
Learn what your peers think about CyberArk Privileged Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,768 professionals have used our research since 2012.
it_user674049 - PeerSpot reviewer
Head of Technical Services at a tech services company with 51-200 employees
May 29, 2017
Automates password management to remove the human chain weakness.
it_user674070 - PeerSpot reviewer
Senior Technical Trainer at a tech services company with 501-1,000 employees
May 29, 2017
PSM (Privilege Session Manager.
it_user677688 - PeerSpot reviewer
CyberArk Consultant at a comms service provider with 10,001+ employees
Jun 4, 2017
It enables companies to automate password management on target systems gaining a more secure access management approach.
it_user685299 - PeerSpot reviewer
IT Security Specialist at a tech services company with 11-50 employees
Jun 15, 2017
Password rotation, session recording & isolation and on-demand privileges.
it_user685302 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
Jun 15, 2017
Enterprise Password Vault, Privilege Session Manager, and Application Identity Management have been very useful for our client environment.
EV
Identity and Access Management System Administrator Sr. at a financial services firm with 1,001-5,000 employees
Dec 14, 2017
Our go-to solution for securing against the pass the hash attack vector and auditing privileged account usage.
it_user789450 - PeerSpot reviewer
Works at a energy/utilities company with 1,001-5,000 employees
Dec 14, 2017
Our privileged accounts are now stored in a more secure location and lateral movement within the network have been lessened.
 

CyberArk Privileged Access Manager Cons review quotes

RD
Systems Admin Analyst 3 at CPS Energy
Aug 23, 2022
Currently, in Secure Connect, an end user is required to enter account information manually, and cannot save any of this information for future use.
it_user507834 - PeerSpot reviewer
Senior Consultant at a consultancy with 10,001+ employees
Apr 20, 2017
They can do a better job in the PSM space.
it_user665142 - PeerSpot reviewer
SD/Infr Coordinator at a computer software company with 201-500 employees
May 22, 2017
I would like to see better usability for non-technical people.
Learn what your peers think about CyberArk Privileged Access Manager. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
879,768 professionals have used our research since 2012.
it_user674049 - PeerSpot reviewer
Head of Technical Services at a tech services company with 51-200 employees
May 29, 2017
The web interface has come a long way, but the PrivateArk client seems clunky and not intuitive. It could use an update to be brought up to speed with the usability of PVWA.
it_user674070 - PeerSpot reviewer
Senior Technical Trainer at a tech services company with 501-1,000 employees
May 29, 2017
I would like to see improvement in the custom connector for integration with different devices.
it_user677688 - PeerSpot reviewer
CyberArk Consultant at a comms service provider with 10,001+ employees
Jun 4, 2017
The current interface doesn't scale that well, and has some screens still in the old layout.
it_user685299 - PeerSpot reviewer
IT Security Specialist at a tech services company with 11-50 employees
Jun 15, 2017
For users to access a system via CyberArk Privileged Session Manager, a universal connector needs to be coded in a language called AutoIT and its support for web browsers is so-so. Other products like Centrify have browser plugins that can help automate the process when using their products.
it_user685302 - PeerSpot reviewer
Technical Lead at a tech services company with 10,001+ employees
Jun 15, 2017
Performance of PIM could be better and intended for usability as well as security.
EV
Identity and Access Management System Administrator Sr. at a financial services firm with 1,001-5,000 employees
Dec 14, 2017
Areas the product could be improved are in some of the reporting capabilities and how the reports are configured.
it_user789450 - PeerSpot reviewer
Works at a energy/utilities company with 1,001-5,000 employees
Dec 14, 2017
Enhanced PSM support for Java based applications.