We performed a comparison between CyberArk Privileged Access Manager and One Identity Safeguard based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"All of the features of CyberArk Privileged Access Manager are valuable."
"The most valuable feature of CyberArk Privileged Access Manager is privileged threat analytics."
"Technical support is very helpful whenever we have any questions."
"DVR like video recording and text-based recording for easier audits."
"The voice technology is very good."
"It enables us to secure accounts and make sure they are compliant."
"The risk of lost password and forbidden access to resources has been drastically reduced which increased the security level for the entire company,"
"The transparent mode for privileged sessions is one of the best things for customers, because they don't see the system in-between."
"All the features are promising, but we love the reporting feature because we can get each and every report. That's a major compliance requirement. Its reporting is really amazing, and it has made life a lot easier."
"We use the solution’s “transparent mode” feature for privileged sessions. It is very easy because it is only a simple configuration for our users. We don't have to modify our network. We install it, configure it, and it works. So, it is super easy. The rollout for our users is seamless."
"The monitoring system is very good."
"Safeguard can define and update processes and procedures into the security framework of a company, including mobile. It allows us to change the policies and configurations on a mass scale in regards to security."
"It's one of the best products we've seen. When you start looking at the functionality and use cases and usability of the product, it's straightforward. They designed this product with the end-user in mind, and they also had the sysadmin who is supporting the product in mind. They really did a nice job. Overall, it's a nice product to work with."
"The customer service and technical support are very good."
"I like Safeguard's snapshot feature that enables us to review the last time an application was opened and by whom. If there are any issues, we can look behind the scenes to see what has been done. We can suspend a user's access or close off a server."
"The solution needs better features for end users to manage their own whitelisting for API retrieval."
"The product could be easier to use. More work needs to be done on this aspect; it is not good enough yet. It also takes up a lot of server space. Sometimes we need to use up to seven servers."
"This is probably a common thing, but they do ask for a lot of log files, a lot of information. They ask you to provide a lot of information to them before they're willing to give you anything at all upfront. It would be better if they were a little more give-and-take upfront: "Why don't you try these couple of things while we take your log files and stuff and go research them?" A little bit of that might be more helpful."
"It can be made user-friendly, in the sense of the console is pretty outdated."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"Having a centralized place to manage the solution has been something that I have always wanted, and they are starting to understand that and bring things back together."
"We need a bit more education for our user community because they are not using it to its capabilities."
"It's hard to find competent resellers/support."
"When we compare One Identity Safeguard with Cyberark, we know CyberArk has other tools or other features that are more complex and more useful for the customers. For example, I have one customer that wants to elevate the permission that is available in CyberArk."
"The multilanguage functionality does not support the Arabic language, even though this solution is deployed in an Arabic region."
"We would like to be able to generate certificate signing requests (CSRs) from the interface for certificates."
"Some of our users find the functionality a bit complex, and it could be made more user-friendly."
"The interface is better now, but it still could be improved a lot. It needs more organization, menus, automatic refresh of information, and Web 2.0."
"We have issues using Safeguard to connect to and record from the cloud. Currently, they don't have a mechanism to record this type of connection."
"The deployment affects our privileged users because it takes a long time for them to request privileges, which impacts the SLA."
"There is a lack of documentation and many problems with the plugins."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while One Identity Safeguard is ranked 5th in Privileged Access Management (PAM) with 38 reviews. CyberArk Privileged Access Manager is rated 8.8, while One Identity Safeguard is rated 8.2. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of One Identity Safeguard writes "Provides us with centralized storage of secrets and credentials, and visibility into the use of privileged access". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and Zscaler Internet Access, whereas One Identity Safeguard is most compared with WALLIX Bastion, Delinea Secret Server, BeyondTrust Privileged Remote Access, Fudo PAM and ObserveIT. See our CyberArk Privileged Access Manager vs. One Identity Safeguard report.
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Hello Avinash, it all depends on the timeline and urgency of the project. If you need to deploy a PAM tool that focuses on standing privileges, stopping lateral movement, and incorporating Zero Standing Privileges as part of Zero Trust, then please consider looking at Remediant. I've worked for BeyondTrust and have gone up against the other big players such as Delinea, Centrify, CyberArk, and HashiCorp. They more or less all offer similar solutions, but looking at your current requirements, Remediant really excels in delivering a simple, yet very effective tool in a matter of days and weeks, not months and years.