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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
CrossBrowserTesting1.3%
Other94.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
Worksoft Certify is a great product and brings good solutions. It is cost-effective, but not everyone is willing to pay the price. While it is nice and brings a great ROI, it appears to be a longer-term investment, which is why not everyone is eager to procure it given the issues related to licensing. I would recommend Worksoft Certify as a solution to others. My overall review rating for this product is 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"It has increased the speed of our regression testing."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"The ability to choose from many devices is the best feature."
"I am able to continuously test my new releases across browser versions without issues."
"Automation, although it takes a higher initial cost, saves time with Worksoft Certify."
"The easy of use and ease of integration of Worksoft Certify are very good."
"The solution has cut our clients' test maintenance time for changes, like patches or system upgrades. They used to take a lot of time until the production validation completed. Now, it is just seconds until it is ready, so they can do executions within couple of minutes."
"People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies."
"Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring."
"The tool itself is highly effective, especially when it comes to comprehensibility for newcomers."
"One of the biggest advantages for this solution is codeless automation. Because it is codeless, you can train people within a couple of hours."
"I have not seen any stability issues."
 

Cons

"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"Sometimes the testing is slow."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"Elements of 'real' mobile/tablet testing could be sped up."
"The "Getting Started" documentation for Selenium testing could be improved."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"From a features perspective, there are functionalities missing in Worksoft Certify that I would like to see included in the future."
"Our interactions with technical support has not been the best always and there is room for improvement especially with respect to the time taken to respond to cases. However, with the right contacts and reasonable escalations we have always managed to get quick attention on our cases."
"The technical support comes on, and says, "Oh, so-and-so link is here, go through that link, and make the modifications." I'm not comfortable in making those changes. I want to schedule a call, share my screen, and have them fix it for me."
"The updates for SAP Fiori have been great, where previously we saw a lot of issues. A year ago, it used to fail miserably."
"The product had some UI issues."
"For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."
"Some features are missing from a testing perspective. You need to know how to connect everything to create requirements and stability metrics for the routine."
"With one of our applications where we do check-in, Worksoft is not able to identify the Java-based application. We raised the ticket, but we were unable to resolve this using Worksoft."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"We have an annual license for this solution. The product is very expensive."
"Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
"We have seen that the initial Worksoft implementation has helped our customers reduce their testing cycle time by 50 percent. With further continuous improvement, we have seen cycle time reduced up to 75 percent. That is the level of productivity achieved using Worksoft Certify."
"The initial upfront cost in terms of licenses, plus all the money that we spent developing tests, has proven it's worth. Now, we can do a regression test suite in ten days as opposed to sixteen weeks."
"Automating our manual processes has saved us 70 to 80 percent in time."
"Saving money and better quality, these are the benefits of Certify."
"Cost-wise, compared with other tools, it is a great product."
"We would purchase more licenses right now if they were cheaper. Pricing is a little bit of a hindrance."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Performing Arts
10%
Transportation Company
8%
Government
8%
Manufacturing Company
16%
Retailer
10%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

Ask a question
Earn 20 points
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: December 2025.
880,481 professionals have used our research since 2012.