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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
CrossBrowserTesting1.3%
Other94.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
Worksoft Certify is a great product and brings good solutions. It is cost-effective, but not everyone is willing to pay the price. While it is nice and brings a great ROI, it appears to be a longer-term investment, which is why not everyone is eager to procure it given the issues related to licensing. I would recommend Worksoft Certify as a solution to others. My overall review rating for this product is 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"This solution helps lower the overhead cost associated with buying multiple devices."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data."
"It is a lot easier to maintain test scripts on Worksoft Certify than on other testing tools that we have had in the past."
"LiveTouch is the best feature of Worksoft Certify; live touching the objects is very beneficial, and we can use the dynamic windows and objects."
"We are now trying to automate all our applications: SAP, web, third-party, and legacy. Instead of multiple tools, we have been able to have Worksoft handle a lot of our applications. This has saved us a lot of time and effort."
"The most valuable feature is the ability to automate quickly and to maintain and update scripts."
"The tool itself is highly effective, especially when it comes to comprehensibility for newcomers."
"During our yearly upgrades, we have now gotten them down to ten days or less. We have Worksoft run all our integration tests, where it used to take probably six weeks to do that manually."
"Provides all the in-built functionalities and is a wonderful tool."
 

Cons

"This solution would benefit from faster testing and support for more devices."
"Sometimes the testing is slow."
"There should be more detailed training on CrossBrowserTesting."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"We would like this to be able to be used outside of SAP applications, as it would be good for other types of products."
"We ran into some issues with the version that we were on during the initial setup. We ran into a bug on one version, then they upgraded us to a new version, and we got hit with another bug. So, they had to put us in a beta. That was a little frustrating. However, besides the bugs that we ran into, the install was pretty straightforward."
"I would like to see the impact analysis integrated with the performance testing tool. We have multiple tools doing multiple items. I would like to have one common tool."
"One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps."
"The stability needs help. This is main thing that needs help, and if it's not the stability, then it's Worksoft's ability to respond to issues."
"From the features perspective, I find that there are functionalities missing in Worksoft Certify at the moment that I would like to see included in the future."
"I would like to know which version of Worksoft Certify is being used and how the tools are going to work."
"The downside of Worksoft Certify is related to loops and conditions. It is somewhat complex compared to other tools I have worked with."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"CrossBrowserTesting offered the best value for its price."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"Cost-wise, compared with other tools, it is a great product."
"We have seen that the initial Worksoft implementation has helped our customers reduce their testing cycle time by 50 percent. With further continuous improvement, we have seen cycle time reduced up to 75 percent. That is the level of productivity achieved using Worksoft Certify."
"I don't have much idea about the pricing, but it is a licensed tool, and it is somewhat costly."
"If we do one manual process, it could take approximately two hours. The same process using Worksoft probably takes ten minutes."
"It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything."
"Worksoft Certify is priced higher than most tools."
"Worksoft Capture 2.0 can help our customers to accelerate their automation development at least 40 percent faster than any other commercial tools available in the market."
"This solution is expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Performing Arts
10%
Transportation Company
8%
Government
8%
Manufacturing Company
16%
Retailer
9%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: December 2025.
880,255 professionals have used our research since 2012.