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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
26th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of February 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 3.8%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify3.8%
CrossBrowserTesting1.5%
Other94.7%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I must acknowledge that the customer support has been A++ when I have run into problems."
"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"It has increased the speed of our regression testing."
"The ability to replay sessions is valuable for tracking down issues."
"Selenium Grid allows testing multiple platforms to insure functionality for most users."
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"The ability to choose from many devices is the best feature."
"Overall, I find the product cost-effective and it does bring the return on investment."
"Automation, although it takes a higher initial cost, saves time with Worksoft Certify."
"If we write a new test that's 80 percent the same as an existing test, it is pretty straightforward to reuse the steps from existing tests for our new tests and build upon them."
"With Worksoft, we have been able to automate six of our smoke tests in four months."
"LiveTouch is the best feature of Worksoft Certify; live touching the objects is very beneficial, and we can use the dynamic windows and objects."
"The Worksoft Capture feature is most valuable. For example, if you are creating a sales order in SAP, you do not need to go to each field and do everything. You do not need to write code for each and every line. You can just turn on the Worksoft Capture feature and manually perform your actions. It will capture all manual actions, and it will give you the steps. It will write the steps for you."
"It's very different versus other tools in the past, which were not very modern. It easy for people to automate."
"It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free."
 

Cons

"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Sometimes the testing is slow."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"This solution would benefit from faster testing and support for more devices."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"There should be more detailed training on CrossBrowserTesting."
"Based on my colleagues' feedback, there are still some minor issues concerning continuous testing, particularly related to the timeout feature."
"As part of our weekly regression, we wanted to use Execution Manager. However, from 2017 until March 2021, Execution Manager was not working as expected in our enrollment. It could have been better. If Execution Manager had worked well, then we could have doubled our productivity. Unfortunately, it had problems."
"The technical support of the product is an area of concern where certain improvements are required."
"Pricing is a bit high and we would like to have the availability of a trail environment for beginners and training would be great to have and easier to expand and use by more and more consultants."
"Performance on the web UI part, especially with some of the more comprehensive Fiori features, like the complex tables that are being used, could be improved. In those cases we have noticed a lot of execution-time increase with regards to the Certify solution."
"There are some other more complete tools than Worksoft Certify, such as Tricentis Tosca. It has a quicker way of taking in a customer's feedback with more efficiency. I do not see Worksoft Certify having a lot of progress over the years that we have used the tool in this area."
"In terms of areas for improvement, I would suggest simplifying the input criteria when working on tables, as creating child record sets can become confusing."
"The downside of Worksoft Certify is related to loops and conditions. It is somewhat complex compared to other tools I have worked with."
 

Pricing and Cost Advice

"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"Worksoft Certify is priced higher than most tools."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
"We saved $1.3 million using Worksoft Certify in 2017."
"The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP."
"On our last big SAP implementation project, we inserted an automation resource into the beginning of the project. Between automating regression processes, data staging, and using our automation to help repair cutover and conversion issues. We saved the project about $1,700,000."
"By using automation, it reduced about 75 percent of the time when compared to any other tool."
"Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Educational Organization
9%
Performing Arts
9%
Manufacturing Company
15%
Retailer
9%
Energy/Utilities Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: January 2026.
881,757 professionals have used our research since 2012.