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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
CrossBrowserTesting1.3%
Other94.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
Worksoft Certify is a great product and brings good solutions. It is cost-effective, but not everyone is willing to pay the price. While it is nice and brings a great ROI, it appears to be a longer-term investment, which is why not everyone is eager to procure it given the issues related to licensing. I would recommend Worksoft Certify as a solution to others. My overall review rating for this product is 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Video recording of the script running in a cloud server."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"The extensive range of products available to simulate is something I have come to appreciate as it has resulted in an ability to broaden the scope of our tests."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"I can definitely recommend it to other users."
"I would recommend Worksoft Certify to other users without any hesitation, including for its ease of learning, ease of automation, low maintenance, time savings, and the availability of reporting templates."
"It is a huge improvement, as it recognizes complex general applications, where most tools won't recognize the objects within them."
"We prefer Worksoft over other platforms because it's a low-code solution"
"Worksoft Certify supports multiple interfaces and applications like SAP, Web, or Silverlight Java, and Mainframe. It is easily integrated."
"The ease of use is superior to anything on the market. It's very easy to integrate. We've been very impressed with the tool. Because we primarily use the configuration with SAP, the integration is pretty seamless. But we have used our own in-house VB app as well, and it's worked very well with that."
"I have not seen any stability issues."
"The most valuable feature is its time saving. Once development is complete, the short time that it takes to execute a test is invaluable. It saves a number of dollars and man-hours."
 

Cons

"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"This solution would benefit from faster testing and support for more devices."
"The "Getting Started" documentation for Selenium testing could be improved."
"Elements of 'real' mobile/tablet testing could be sped up."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"There should be more detailed training on CrossBrowserTesting."
"For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."
"We have had run ins with some bugs on Business Process Procedure (BPP) and Execution Manager."
"The overall speed and performance of this solution could be improved. In a future release, it would be useful to be able to do API testing."
"Worksoft Certify needs a bit of improvement for its web-based processes. It can be difficult because you need to recall the maps, then you still have to add-on for your browser. When you are using the browser-based testing, you cannot even move your mouse or do anything on your system when you are using the web-based testing. Therefore, it needs a bit of improvement on that side. While it does work, it needs improvement. From the SAP side, there is nothing better than Worksoft Certify. However, from the web-based, we are moving towards Fiori. SAP will soon be totally web-based. For Fiori, they need to be great with SAP testing. Thus, Worksoft has to improve the web-based testing part for Certify."
"If any AI-powered features are included, that would be great. We've already seen the beginning of self-healing capabilities, but additional integrations with AI would be beneficial."
"When automating procedures in web applications with Worksoft Certify, we mostly face object and Windows issues. It would be better if Worksoft Certify fixes this issue."
"Based on my colleagues' feedback, there are still some minor issues concerning continuous testing, particularly related to the timeout feature."
"An area that I would like to see improved is how the permissions are applied. If you're applying permissions groups to a user, one of the options is to delete the group entirely and lose the entire permission group, rather than just deleting the permission from the user, which seems a little silly. In my opinion, that whole module of permissions is very confusing and lends itself to common errors."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"Automating our manual processes has saved us 70 to 80 percent in time."
"If we do one manual process, it could take approximately two hours. The same process using Worksoft probably takes ten minutes."
"We would purchase more licenses right now if they were cheaper. Pricing is a little bit of a hindrance."
"Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"We saved $1.3 million using Worksoft Certify in 2017."
"It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
"Purchasing and licensing are okay. Go for the perpetual licenses. In that way, you own a license, then you can purchase maintenance and support on top of that, so you don't have to pay every year for it. Even if you don't want it a contract with Worksoft Certify in the future, you will have your own license of it. Then, if your usage is not that much, you can have one or two perpetual licenses. However, if you want to run your processes, you will need more licenses, e.g., using the run-only licenses. They are really cheap compared to the full licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Performing Arts
10%
Transportation Company
8%
Government
8%
Manufacturing Company
16%
Retailer
9%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.