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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
CrossBrowserTesting1.3%
Other94.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
Worksoft Certify is a great product and brings good solutions. It is cost-effective, but not everyone is willing to pay the price. While it is nice and brings a great ROI, it appears to be a longer-term investment, which is why not everyone is eager to procure it given the issues related to licensing. I would recommend Worksoft Certify as a solution to others. My overall review rating for this product is 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With screenshots, I can quickly verify a page looks universally good in minutes."
"It has increased the speed of our regression testing."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"Selenium Grid allows testing multiple platforms to insure functionality for most users."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"Video recording of the script running in a cloud server."
"I am able to continuously test my new releases across browser versions without issues."
"The ability to choose from many devices is the best feature."
"The ability to work with the data, with recordsets, and plug those into the scripts is very easy and very powerful. We use it extensively."
"I would recommend Worksoft Certify to other users without any hesitation, including for its ease of learning, ease of automation, low maintenance, time savings, and the availability of reporting templates."
"Worksoft has helped us position our company better because the product lets us show our value in terms of the benefits that we bring."
"It does allow for good reusability. When it's designed properly and utilized properly, we can put things in a way that allows for reusability, meaning a lot of reuse of VA01, if they're very similar flows, to keep it simple."
"The Capture 2.0 feature is good. Our clients like using it. It does not take long to create documentation."
"It is highly scalable and reusable. It is easy for team members to maintain and use with confidence. There is great versatility."
"What I appreciate most about Worksoft Certify is its easiness; the user interface is very good, and all user interface elements are well designed."
"People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies."
 

Cons

"We had some issues with the onboarding process and the cloud conductivity could improve."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"There should be more detailed training on CrossBrowserTesting."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"The "Getting Started" documentation for Selenium testing could be improved."
"Small changes in the HTML page design can impact the automation process, unlike SAP, where the script remains stable unless there is a functional change."
"Based on my colleagues' feedback, there are still some minor issues concerning continuous testing, particularly related to the timeout feature."
"If any AI-powered features are included, that would be great. We've already seen the beginning of self-healing capabilities, but additional integrations with AI would be beneficial."
"The downside of Worksoft Certify is related to loops and conditions. It is somewhat complex compared to other tools I have worked with."
"We can use it for the web application, but we are facing stability-related challenges. The properties are getting changed. For example, when I am performing any operation on the text box but the development team has done some changes, our Worksoft scripts are getting changed. This is the main challenge that we are facing while developing tests for the web application in Worksoft Certify, where any changes in the backend are indirectly impacting our scripts. For the web application, there is a scarcity of resources. Unlike an SAP application that doesn't require much experience, for the web application, you require experienced people."
"Technical support's first response to us is usually late."
"Sometimes Worksoft Certify works very slowly compared to other testing tools, which is something I want to mention."
"One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
"On our last big SAP implementation project, we inserted an automation resource into the beginning of the project. Between automating regression processes, data staging, and using our automation to help repair cutover and conversion issues. We saved the project about $1,700,000."
"I'm not aware of any licensing costs for Worksoft Certify."
"The tool is not really good at all because you need to purchase some additional tools."
"It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything."
"It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
"Worksoft has paid for itself fives times over."
"The initial investment is probably a little high. It was a little hard for me to sell, but it was a one-shot deal and that's why it's so high. All we are doing now is paying annual maintenance, which we don't have to do if we don't want upgrades, but we do."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Performing Arts
10%
Transportation Company
8%
Government
8%
Manufacturing Company
16%
Retailer
9%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: December 2025.
880,435 professionals have used our research since 2012.