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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
CrossBrowserTesting1.3%
Other94.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
Worksoft Certify is a great product and brings good solutions. It is cost-effective, but not everyone is willing to pay the price. While it is nice and brings a great ROI, it appears to be a longer-term investment, which is why not everyone is eager to procure it given the issues related to licensing. I would recommend Worksoft Certify as a solution to others. My overall review rating for this product is 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I must acknowledge that the customer support has been A++ when I have run into problems."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"The ability to choose from many devices is the best feature."
"Video recording of the script running in a cloud server."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"The ability to replay sessions is valuable for tracking down issues."
"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"It has increased the speed of our regression testing."
"The tool itself is highly effective, especially when it comes to comprehensibility for newcomers."
"One of the bigger value-adds that we had was extracting data from our warning systems to be inputted into our new learning system."
"It's very different versus other tools in the past, which were not very modern. It easy for people to automate."
"Worksoft Certify Mostly is an easy-to-learn tool and does not require any extensive training."
"Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles."
"People focus on what they actually want to test and define it in a more detailed way. It shines a light on what they are testing, along with the speed and adaptability."
"One of the biggest advantages for this solution is codeless automation. Because it is codeless, you can train people within a couple of hours."
"With autotesting, we have been able to eliminate duplication of test cases across those four areas. This has helped us knock down our number of test cases. Our test cases are also running more optimally. Therefore, it has very much helped in that sense, so we were able to eliminate a lot of test cases and get out of manual silos by running on autotesting, which is more efficient."
 

Cons

"We had some issues with the onboarding process and the cloud conductivity could improve."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Sometimes the testing is slow."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"The "Getting Started" documentation for Selenium testing could be improved."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"If any AI-powered features are included, that would be great. We've already seen the beginning of self-healing capabilities, but additional integrations with AI would be beneficial."
"I would like to know which version of Worksoft Certify is being used and how the tools are going to work."
"In terms of areas for improvement, I would suggest simplifying the input criteria when working on tables, as creating child record sets can become confusing."
"I would like BPP to have more filtering options during the report creation. This would make our customers happy."
"When automating procedures in web applications with Worksoft Certify, we mostly face object and Windows issues. It would be better if Worksoft Certify fixes this issue."
"Certify is integrated with Solution Manager, but this integration could be easier."
"We can use it for the web application, but we are facing stability-related challenges. The properties are getting changed. For example, when I am performing any operation on the text box but the development team has done some changes, our Worksoft scripts are getting changed. This is the main challenge that we are facing while developing tests for the web application in Worksoft Certify, where any changes in the backend are indirectly impacting our scripts. For the web application, there is a scarcity of resources. Unlike an SAP application that doesn't require much experience, for the web application, you require experienced people."
"From a features perspective, there are functionalities missing in Worksoft Certify that I would like to see included in the future."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"SmartBear offers bundles of products that work together."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"CrossBrowserTesting offered the best value for its price."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"It saves us time: approximately 50 percent."
"We've saved over 80 percent in time savings."
"Worksoft Capture 2.0 can help our customers to accelerate their automation development at least 40 percent faster than any other commercial tools available in the market."
"We save probably 50 percent of our time. The tool does what it's supposed to do, and we are able to actually work."
"We have seen ROI by being able to free up and give time back to the business for other value-added work."
"We ended up buying too many licenses. They were very good at selling it to us, and probably oversold it a little. We bought 45 licenses and have never used more than twenty. However, they gave us a pretty significant discount on the bigger license, so it made sense for us to buy enough that we wouldn't have to go back and ask for more."
"In general, they changed their license model. Before you had to buy licenses for each component, and now they changed it so you can buy a license and use it for nearly all their applications."
"The initial investment is probably a little high. It was a little hard for me to sell, but it was a one-shot deal and that's why it's so high. All we are doing now is paying annual maintenance, which we don't have to do if we don't want upgrades, but we do."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Performing Arts
9%
Government
8%
University
8%
Manufacturing Company
16%
Retailer
9%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

Ask a question
Earn 20 points
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: January 2026.
881,036 professionals have used our research since 2012.