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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
CrossBrowserTesting1.3%
Other94.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
Worksoft Certify is a great product and brings good solutions. It is cost-effective, but not everyone is willing to pay the price. While it is nice and brings a great ROI, it appears to be a longer-term investment, which is why not everyone is eager to procure it given the issues related to licensing. I would recommend Worksoft Certify as a solution to others. My overall review rating for this product is 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SmartBear has excellent, informative webinars, so keep an eye out for those."
"Selenium Grid allows testing multiple platforms to insure functionality for most users."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"I have found CrossBrowserTesting to be scalable."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"Video recording of the script running in a cloud server."
"The features that I find most useful and the ones that I use the most are local site testing, device and browser testing, and screenshots."
"It provides a lot of time savings. We are always ready to execute a task whenever the business asks us. We saved approximately 7000 hours in 2018."
"For my processes, Worksoft makes them faster when creating scripts."
"The Capture 2.0 feature is good. Our clients like using it. It does not take long to create documentation."
"A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool."
"The decoupling of the test scripts from the data and the application is a nice feature. When you are creating test scripts, for example, for a web application, you have to learn about Worksoft and how the controls of a screen can be interpreted by Worksoft. For that purpose, you create so-called maps. These maps are loosely coupled to your scripts, which means if the application is changed, the control will be changed from an identifier. You don't need to rework the entire script. You only need to do these adjustments in the map, and then you can automatically reuse the scripts. So, it is really a smart move to have the decoupling of scripts, maps, and data."
"People who don't have coding knowledge are capable of doing automation with Certify. It reduces coding and scripting dependencies."
"Worksoft Certify supports multiple interfaces and applications like SAP, Web, or Silverlight Java, and Mainframe. It is easily integrated."
"We love the Capture 2.0 feature. It seems to work very well."
 

Cons

"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"Elements of 'real' mobile/tablet testing could be sped up."
"There should be more detailed training on CrossBrowserTesting."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"From a features perspective, there are functionalities missing in Worksoft Certify that I would like to see included in the future."
"I would like the GUI to be more user-friendly and intuitive. We want to be able to move assets from project to another project without having to be in the same project or the same folder structure."
"The product had some UI issues."
"For the couple of the issues that we were really scratching our heads over, we were in communication with the technical support several times, but they never got back to us."
"The primary area for improvement is the support service."
"The definitions for the objects need to be automated. They need to be recognized automatically by Worksoft Certify instead of changing them back and forth manually. This is also something that Worksoft is currently working on."
"One feature that could be added to Capture 2.0 is generating a PDF file from your capture, so you can see your screenshots and steps."
"The web application should be more robust."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"We have seen ROI by being able to free up and give time back to the business for other value-added work."
"On our last big SAP implementation project, we inserted an automation resource into the beginning of the project. Between automating regression processes, data staging, and using our automation to help repair cutover and conversion issues. We saved the project about $1,700,000."
"Worksoft Certify is priced higher than most tools."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"There is a cost involved to doing it, but once you get over the initial cost, then you'll start reaping the benefits and seeing that testing is getting done more quickly and efficiently. We are still early on with it, but the expectation and what we're seeing is that we will start seeing some savings coming out on the back-end once we have this done."
"The initial investment is probably a little high. It was a little hard for me to sell, but it was a one-shot deal and that's why it's so high. All we are doing now is paying annual maintenance, which we don't have to do if we don't want upgrades, but we do."
"Worksoft has paid for itself fives times over."
"It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Performing Arts
10%
Transportation Company
8%
Government
8%
Manufacturing Company
16%
Retailer
10%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: January 2026.
880,511 professionals have used our research since 2012.