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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of February 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.5%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 3.8%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify3.8%
CrossBrowserTesting1.5%
Other94.7%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"Video recording of the script running in a cloud server."
"I must acknowledge that the customer support has been A++ when I have run into problems."
"The ability to choose from many devices is the best feature."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"SmartBear has excellent, informative webinars, so keep an eye out for those."
"I am able to continuously test my new releases across browser versions without issues."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"It's pretty seamless with SAP and Salesforce because they've built in the field definitions and all the things that you need. You literally turn it on and execute your script and it records it. It's very simple. Then you can go back and put in some of the other functions. For example, instead of hard-coding field selections, you put in a data table so you can run it multiple times or with multiple data. It was actually written to work very well with SAP."
"The ability to work with the data, with recordsets, and plug those into the scripts is very easy and very powerful. We use it extensively."
"Worksoft Certify helps in reducing regression cycle time because manual testing takes substantial time and can lead to errors, and with Worksoft Certify, it will definitely help reduce resources as time and ROI will also increase."
"We're getting good value from continuous testing management, and the fact that it's also codeless is valuable."
"Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles."
"I will always recommend Worksoft Certify to others if they are working on enterprise applications because it is easy to use and time-saving."
"Our business users are doing regression testing as their day job. This is an add-on to their daily work. With everything so pressured in the industry, automation takes the pressure of these users."
"I can confirm that Worksoft Certify brings measurable benefits in terms of cost saving, time saving, resource saving, and efficiency improvements in my projects."
 

Cons

"There should be more detailed training on CrossBrowserTesting."
"The "Getting Started" documentation for Selenium testing could be improved."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"It would be useful if we can run the live-testing test cases on multiple platforms at the same time, instead of waiting for one session to finish."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"This solution would benefit from faster testing and support for more devices."
"We can use it for the web application, but we are facing stability-related challenges. The properties are getting changed. For example, when I am performing any operation on the text box but the development team has done some changes, our Worksoft scripts are getting changed. This is the main challenge that we are facing while developing tests for the web application in Worksoft Certify, where any changes in the backend are indirectly impacting our scripts. For the web application, there is a scarcity of resources. Unlike an SAP application that doesn't require much experience, for the web application, you require experienced people."
"Rather than the product, I would first say from my experience that the immediate availability of a person or the support team is needed for anyone who requires help in areas wherever it is required."
"The stability needs help. This is main thing that needs help, and if it's not the stability, then it's Worksoft's ability to respond to issues."
"The problem with Worksoft Certify is that it's not always stable. It runs on a live platform that's constantly changing, so the test script needs to be adjusted every time, which is very painful."
"Small changes in the HTML page design can impact the automation process, unlike SAP, where the script remains stable unless there is a functional change."
"It is poor for a web based application."
"The primary area for improvement is the support service."
"They need to keep working on the mobile interface, the API part, and they need to improve more on web applications."
 

Pricing and Cost Advice

"It is worth the pricing as the product is supported on multiple platforms and browsers."
"SmartBear offers bundles of products that work together."
"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"We saved $1.3 million using Worksoft Certify in 2017."
"Automating our manual processes has saved us 70 to 80 percent in time."
"Worksoft Certify is priced higher than most tools."
"If we do one manual process, it could take approximately two hours. The same process using Worksoft probably takes ten minutes."
"We have seen ROI by being able to free up and give time back to the business for other value-added work."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
"We've saved over 80 percent in time savings."
"I think they came out with a different type of licensing specifically for testing. Therefore, you don't have to use a more expensive user license, you can use an automation license. So potentially, if we had 100 use cases, we could spin up a 100 different machines, have them all run and be done in five minutes. That would be the goal, but I don't know if that would actually succeed or not."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Educational Organization
9%
Performing Arts
9%
Financial Services Firm
7%
Manufacturing Company
16%
Retailer
10%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: January 2026.
881,346 professionals have used our research since 2012.