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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
CrossBrowserTesting1.3%
Other94.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"The screen shot portal is essential for an easy way to run tests across hundreds of browsers and retrieve screenshots which then indicate success or failure."
"CBT has made it easier to troubleshoot issues across devices when we do not have actual access to those specific devices. I even opt for CBT sometimes when we do have access to the device just because it is easier."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"With screenshots, I can quickly verify a page looks universally good in minutes."
"The CrossBrowserTesting Selenium API and live test features have greatly improved our team's ability to quickly and effectively perform QA."
"Each new session started with the live testing feature allows for a cleared browser and new experience to be able to not only see these attributes on the page clearly but also pass clean data."
"It's module based and it's giving functionality."
"I will always recommend Worksoft Certify to others if they are working on enterprise applications because it is easy to use and time-saving."
"The Worksoft Capture feature is most valuable. For example, if you are creating a sales order in SAP, you do not need to go to each field and do everything. You do not need to write code for each and every line. You can just turn on the Worksoft Capture feature and manually perform your actions. It will capture all manual actions, and it will give you the steps. It will write the steps for you."
"We are mainly using it for the SAP application, and for the SAP application, if you don't have any experience with automation tools, after a few training sessions, you can easily automate the scripts. That's because no specific programming language is used. All resources that I have are specifically SAP resources. They are not from the automation background, but after gaining the knowledge, they are able to develop a script, or when there is any issue while doing regression testing, they are at least able to understand the issue, such as whether the issue is in the code or data."
"Certify's web UI testing abilities for testing of modern applications like SAP Fiori was good when we started and they developed it to be even better. We all know that web applications can change objects in DOM quite fast and it breaks tests. To counter it Certify has made object recognition more flexible and generic, so we don't have any troubles."
"Worksoft Certify Mostly is an easy-to-learn tool and does not require any extensive training."
"What I appreciate most about Worksoft Certify is its easiness; the user interface is very good, and all user interface elements are well designed."
"Worksoft Certify has good integration capabilities with third-party tools."
 

Cons

"Sometimes the testing is slow."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"There should be more detailed training on CrossBrowserTesting."
"The screenshot tool defaults to a screen layout instead of a full page test. I find it a bit cumbersome that I can't have it run a full screenshot as my default."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"A problem that we are facing quite often is related to the network connection. Tests can fail if the remote CrossBrowserTesting's VM has connection problems. This happens mostly with browsers of Internet Explorer family which work on Windows OS."
"One feature that we have been asking for has been to treat tests as code and store the source code for tests in a configuration management tool. Right now, for version control of testing, it's all internally within the tool. If we have a test of a business process and want to revive that test, our methodology now is purely manual work. We go into the tool, create a copy of the existing test, and call the next one: v2. Now, we have two of them and the only way you can tell them apart is by its naming convention."
"Based on my colleagues' feedback, there are still some minor issues concerning continuous testing, particularly related to the timeout feature."
"If any AI-powered features are included, that would be great. We've already seen the beginning of self-healing capabilities, but additional integrations with AI would be beneficial."
"With one of our applications where we do check-in, Worksoft is not able to identify the Java-based application. We raised the ticket, but we were unable to resolve this using Worksoft."
"Web UI testing was difficult in the beginning, as we had a homegrown product, and we had to do the proper object naming."
"Worksoft Certify does not help minimize or shorten the regression cycle."
"When it is unstable, there will be times when a test that we are running in Certify will just stop, and it will say, "Aborted." There will be errors. There will be no explanation as to why it happens. It has now happened maybe one out of 20 times. When it happens, I just tell our QA team to stop Certify and restart it, hoping we don't see it again."
"Some features are missing from a testing perspective. You need to know how to connect everything to create requirements and stability metrics for the routine."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"CrossBrowserTesting offered the best value for its price."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"We could use Certify to do robotic process automation, which is basically running a process on your correction system instead of your test system. Therefore, we may do that in the future."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"Worksoft has paid for itself fives times over."
"I'm not aware of any licensing costs for Worksoft Certify."
"We no longer need ten people sitting and manually testing something. We can just have one person running the entire regression automation testing suite, and this has saved us dollars."
"The tool is not really good at all because you need to purchase some additional tools."
"It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything."
"This solution has enabled our clients to automate and save time (approximately 40 to 50 percent)."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Educational Organization
9%
Performing Arts
9%
Financial Services Firm
7%
Manufacturing Company
16%
Retailer
10%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: January 2026.
881,227 professionals have used our research since 2012.