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CrossBrowserTesting vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
27th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Worksoft Certify
Ranking in Functional Testing Tools
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
77
Ranking in other categories
API Testing Tools (7th), Test Automation Tools (4th)
 

Mindshare comparison

As of January 2026, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 1.3%, up from 0.8% compared to the previous year. The mindshare of Worksoft Certify is 4.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.3%
CrossBrowserTesting1.3%
Other94.4%
Functional Testing Tools
 

Featured Reviews

CN
Senior DevOps Engineer at a financial services firm with 10,001+ employees
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Muddisetty Arun Kumar - PeerSpot reviewer
WorkSoft Certified Automation Engineer at Qualesce
Automation has delivered strong ROI with AI-driven test prioritization and parallel reporting
The best feature of Worksoft Certify is the automatic report generation. Unlike traditional tools like Selenium or Java-based frameworks where reporting often requires custom coding, Certify handles this natively. We are currently utilizing the 14.5 version, which has modernized these capabilities, though we frequently manage backward compatibility for clients still running on the 12.x version series.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"At the moment, all our deploys depend on results of automation. If the tests are failing, then we know that something is wrong at the early stages of development."
"I can run a page through the screenshot tool, then send a URL with the results to my team."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"It has increased the speed of our regression testing."
"Video recording of the script running in a cloud server."
"The ability to replay sessions is valuable for tracking down issues."
"The ability to choose from many devices is the best feature."
"What I like about Worksoft Certify is that end-to-end testing becomes faster."
"It is very user-friendly with an appealing UI, unlike a lot of other automation tools that we have evaluated. The fact that it can be used to across SAP and non-SAP applications (including web-based apps) is a big advantage. Using Certify Process Capture functionality has helped in hassle free test design creation, without the need to spend any extra effort to capture test steps and screenshots. The integration elements across HPE ALM and Solution Manager also work well."
"A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool."
"Automation, although it takes a higher initial cost, saves time with Worksoft Certify."
"The solution has cut our clients' test maintenance time for changes, like patches or system upgrades. They used to take a lot of time until the production validation completed. Now, it is just seconds until it is ready, so they can do executions within couple of minutes."
"I can definitely recommend it to other users."
"It is a lot easier to maintain test scripts on Worksoft Certify than on other testing tools that we have had in the past."
"The most valuable features of Worksoft Certify are the way we can maintain the processes and sub-processes inside. We can immediately identify and replicate multiple objects in the application without having a major issue with it. We are able to do a lot of operations even with the solution being completely scriptless. That is a large advantage compared with other automation tools."
 

Cons

"I have experienced some lagging issues, and it does not seem like all of the testing environments are configured the same."
"We had some issues with the onboarding process and the cloud conductivity could improve."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"Elements of 'real' mobile/tablet testing could be sped up."
"This solution would benefit from faster testing and support for more devices."
"There should be more detailed training on CrossBrowserTesting."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"The speed connection in mobile devices could be improved, because sometimes the load time is uncertain."
"The primary area for improvement is the support service."
"I am aware that they have some challenges with some of their support resources, especially offshore which is very common. I don't think this is specifically a Worksoft issue. It always seems to be a software issue, and I know that Worksoft is aware of this and they are trying to make some improvements."
"The updates for SAP Fiori have been great, where previously we saw a lot of issues. A year ago, it used to fail miserably."
"I would like BPP to have more filtering options during the report creation. This would make our customers happy."
"When automating procedures in web applications with Worksoft Certify, we mostly face object and Windows issues. It would be better if Worksoft Certify fixes this issue."
"I would like the GUI to be more user-friendly and intuitive. We want to be able to move assets from project to another project without having to be in the same project or the same folder structure."
"I would like Worksoft Certify to do automation at any layer (the UI layer, API layer, or database layer) and challenge competitors in the RPA industry, like UiPath and Automation Anywhere."
"The downside of Worksoft Certify is related to loops and conditions. It is somewhat complex compared to other tools I have worked with."
 

Pricing and Cost Advice

"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"Cost-wise, compared with other tools, it is a great product."
"It is expensive compared to some of the other automation tools in the market. However, the benefits and ROI has proved that it has been a good investment."
"If we do one manual process, it could take approximately two hours. The same process using Worksoft probably takes ten minutes."
"By using automation, it reduced about 75 percent of the time when compared to any other tool."
"We ended up buying too many licenses. They were very good at selling it to us, and probably oversold it a little. We bought 45 licenses and have never used more than twenty. However, they gave us a pretty significant discount on the bigger license, so it made sense for us to buy enough that we wouldn't have to go back and ask for more."
"The tool is not really good at all because you need to purchase some additional tools."
"I'm not aware of any licensing costs for Worksoft Certify."
"It saves us time: approximately 50 percent."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Performing Arts
9%
Government
8%
University
8%
Manufacturing Company
16%
Retailer
9%
Computer Software Company
8%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise10
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise6
Large Enterprise65
 

Questions from the Community

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How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
I find the pricing not expensive at all as it depends on how many users will be required.
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about CrossBrowserTesting vs. Worksoft Certify and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.