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Worksoft Certify pros and cons

Vendor: Worksoft
4.2 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Worksoft Certify significantly saves time and resources, evident in a reduction of testing cycle times by up to 75% and monetary savings like $1.3 million in 2017.
Its codeless automation feature allows business users without programming skills to engage in testing, increasing automation coverage to 80% within a year.
Integration capabilities with both SAP and non-SAP applications enhance its versatility, making regression testing more efficient and reducing test maintenance time by over 50%.
Worksoft Certify's ability to execute complex tests across various platforms like SAP, Java, and web-based applications supports broader and more comprehensive testing strategies.
Many users highlight its ease of use, stating that tasks are accomplished more swiftly, and the initial learning curve is minimal, enabling faster deployment and execution of tests.

CONS

Worksoft Certify faces challenges with stability, especially in a constantly changing live platform, which requires frequent adjustments of test scripts.
Technical support response is inconsistent, often delayed, and not always helpful, which impacts user experience negatively.
Execution Manager and BPP have had multiple bugs and performance issues that impacted productivity significantly over years.
Mobile testing is hindered by the necessity to purchase separate third-party licenses, creating additional bottlenecks.
Integration with other tools, such as test management platforms like Jira and ALM, is lacking, limiting its functionality.
 

Worksoft Certify Pros review quotes

it_user181542 - PeerSpot reviewer
SAP Test Manager at a energy/utilities company with 1,001-5,000 employees
Mar 23, 2016
Most important feature is the ability to automatically perform test without the need of a manual script, it's very fast and can perform overnight testing without human intervention (Lights-out testing).
it_user175548 - PeerSpot reviewer
Technical Lead - QA at a tech services company with 501-1,000 employees
Feb 9, 2015
I would recommend it, though it's a costlier solution, but the script-less automation is very useful.
it_user611934 - PeerSpot reviewer
Worksoft Certify Test Automation Architect, Developer, Trainer at a manufacturing company with 1,001-5,000 employees
Mar 7, 2017
With Certify, I developed the same automation features in about one-third of the time and which consisted of only about 450 Certify parameter-driven action steps, making it clear and obvious that going forward, development would be easier, much faster, and that maintaining 450 Certify action steps would always be easier than maintaining 10,000 syntax instructions typical with other tools.
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,646 professionals have used our research since 2012.
VS
IT Solutions Analyst at a manufacturing company with 1,001-5,000 employees
Feb 28, 2017
We are able to scale up the testing and to address more business-driven projects using Worksoft, which would not be possible with any other tools.
it_user676347 - PeerSpot reviewer
Software Engineer at a tech services company with 10,001+ employees
Jun 1, 2017
If you are working on SAP automation with Certify, then it’s the best tool to work with.
it_user638808 - PeerSpot reviewer
Senior Manager, QA & Testing at a mining and metals company with 10,001+ employees
Jul 5, 2017
We have been able to increase our overall testing maturity and test automation coverage.
QaDevelo01dd - PeerSpot reviewer
QA Developer II at a university with 10,001+ employees
Mar 25, 2019
Worksoft Certify provided outstanding feature support for SAP test automation which is unrivaled by other tools in the market.
it_user700101 - PeerSpot reviewer
Testing and SAP Logistic Senior Business Consultant at a retailer with 5,001-10,000 employees
Jul 10, 2017
All the different kinds of recording features (learn) on the different technology platforms such as Java, SAP, and HTML are its most valuable features.
it_user701463 - PeerSpot reviewer
QA Test Lead at a tech company with 1,001-5,000 employees
Jul 12, 2017
For my team the most valuable feature of Certify is its flexibility and ability to include logic in the test steps.
it_user712071 - PeerSpot reviewer
IT Manager at a healthcare company with 1,001-5,000 employees
Jul 31, 2017
By automating our scripts, we were able to do more comprehensive testing and therefore eliminate the number of defects that were be introduced into our environment.
 

Worksoft Certify Cons review quotes

it_user181542 - PeerSpot reviewer
SAP Test Manager at a energy/utilities company with 1,001-5,000 employees
Mar 23, 2016
It uses a sizeable space for its database, therefore requires a regular cleanup in the server's space.
it_user175548 - PeerSpot reviewer
Technical Lead - QA at a tech services company with 501-1,000 employees
Feb 9, 2015
Scripts with a large number of lines have performance issues.
it_user611934 - PeerSpot reviewer
Worksoft Certify Test Automation Architect, Developer, Trainer at a manufacturing company with 1,001-5,000 employees
Mar 7, 2017
Although I don't think it would be easy, being able to edit and change an action and logic flow in mid-test execution would be nice.
Learn what your peers think about Worksoft Certify. Get advice and tips from experienced pros sharing their opinions. Updated: April 2026.
892,646 professionals have used our research since 2012.
VS
IT Solutions Analyst at a manufacturing company with 1,001-5,000 employees
Feb 28, 2017
Upgrading Certify takes a lot of time and effort, which is like a small project by itself.
it_user676347 - PeerSpot reviewer
Software Engineer at a tech services company with 10,001+ employees
Jun 1, 2017
Web automation can get a little better.
it_user638808 - PeerSpot reviewer
Senior Manager, QA & Testing at a mining and metals company with 10,001+ employees
Jul 5, 2017
Testing of web based applications can be really cumbersome at times.
QaDevelo01dd - PeerSpot reviewer
QA Developer II at a university with 10,001+ employees
Mar 25, 2019
Certify may not the best solution for your needs, but among the commercial and open source offerings in the automation tools space, it should rank very high.
it_user700101 - PeerSpot reviewer
Testing and SAP Logistic Senior Business Consultant at a retailer with 5,001-10,000 employees
Jul 10, 2017
We have had problems with an external cloud service (technology is Adobe Flex).
it_user701463 - PeerSpot reviewer
QA Test Lead at a tech company with 1,001-5,000 employees
Jul 12, 2017
The user interface isn’t the best.
it_user712071 - PeerSpot reviewer
IT Manager at a healthcare company with 1,001-5,000 employees
Jul 31, 2017
3 out of 10 -- You submit an email, so there's not really a hotline that you can call to talk to somebody on the other end.