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Eggplant Test vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Eggplant Test automation cut testing time and costs, saving $75,000 per tester and achieving fast ROI with increased efficiency.
Sentiment score
7.4
Worksoft Certify boosts ROI by reducing testing time, costs, and errors, enhancing efficiency and delivering substantial financial returns.
 

Customer Service

Sentiment score
7.7
Eggplant Test customer service is praised for quick, knowledgeable support, despite some time zone and coverage challenges.
Sentiment score
6.5
Worksoft Certify's support is praised for responsiveness, but complex issues may need escalation; user engagement is valued.
Eggplant Test offers 24x7 support.
Their technical support is responsive, which is good, and their solutions are timely.
 

Scalability Issues

Sentiment score
5.9
Eggplant Test scales well and integrates strongly but faces challenges with licensing costs and performance slowdowns in large packs.
Sentiment score
7.6
Worksoft Certify is scalable, efficiently managing large volumes and environments, though faces licensing and performance challenges.
We are an enterprise company. It covers companies of all sizes.
 

Stability Issues

Sentiment score
6.4
Eggplant Test is praised for stability and responsive support but faces occasional crashes, latency, and high resource usage.
Sentiment score
7.2
Worksoft Certify is praised for reliability, with issues often linked to external factors and new versions improving its performance.
I would rate it a nine out of ten for stability.
 

Room For Improvement

Eggplant Test struggles with usability, integration, setup issues, and outdated features, requiring improvements in performance, support, and accessibility.
Worksoft Certify requires improvements in database cleanup, user interface, technical support, performance, script stability, and integration capabilities.
The two-system architecture that we currently follow could be better replaced with a one-system architecture.
There are still some minor issues concerning continuous testing, particularly related to the timeout feature.
 

Setup Cost

Eggplant Test is costly yet ideal for large enterprises, with execution-only licenses offering better cost-effectiveness than competitors.
Worksoft Certify's pricing is high but justified by ROI, offering flexible licensing options and valuable SAP automation benefits.
 

Valuable Features

Eggplant Test excels in cross-platform testing with AI-driven automation, simplifying processes and enhancing collaboration through modular scripts.
Worksoft Certify excels in codeless automation, SAP integration, user-friendly design, and empowering non-technical users with efficient, flexible testing.
It can auto-heal the test cases and suggest new paths for testing, enhancing our ability to automate end-to-end journeys across various applications.
We're getting good value from continuous testing management, and the fact that it's also codeless is valuable.
 

Categories and Ranking

Eggplant Test
Ranking in Test Automation Tools
13th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
18
Ranking in other categories
Test Management Tools (9th), Digital Experience Monitoring (DEM) (13th)
Worksoft Certify
Ranking in Test Automation Tools
10th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
68
Ranking in other categories
Functional Testing Tools (8th), API Testing Tools (11th)
 

Mindshare comparison

As of September 2025, in the Test Automation Tools category, the mindshare of Eggplant Test is 4.1%, up from 3.4% compared to the previous year. The mindshare of Worksoft Certify is 4.4%, up from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools Market Share Distribution
ProductMarket Share (%)
Worksoft Certify4.4%
Eggplant Test4.1%
Other91.5%
Test Automation Tools
 

Featured Reviews

Tayyaba  Noreen - PeerSpot reviewer
Empowers effective test automation with comprehensive platform coverage and scalability
There was no free trial in it. So, I studied it through a page that tells how it works. It will be good if a free trial is provided for users. Moreover, I would like to give some feedback on the installation process. There are other tools that are much easier to install and get started with. Eggplant could improve its installation process.
Venkata Manikanta Somala - PeerSpot reviewer
Best tool for SAP Environment & Powerfull Automation tool with user friendly interface
From my experience, Worksoft Certify is a good tool for automating SAP, and it also works fine with web apps. But while creating or running scripts, we do face some automation abort issues, which break the flow and need rework. Also, sometimes it feels a bit slow, especially when running more scripts together. If the speed and stability can be improved, that would really help. We are using CTM for scheduling and managing runs it’s useful, but there’s still some scope to improve things like live monitoring and checking results more easily.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Financial Services Firm
13%
Computer Software Company
10%
Healthcare Company
9%
Manufacturing Company
17%
Retailer
12%
Computer Software Company
9%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise13
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise58
 

Questions from the Community

How do I choose between Selenium HQ and Eggplant Digital Automation Intelligence?
Selenium HQ’s biggest advantage is that it is customizable. Its other most valuable feature is that the driver interface is really helpful and user-friendly; Selenium HQ makes it easy to navigate t...
What is your experience regarding pricing and costs for Eggplant Manager?
The price of Eggplant Test is on the higher side, but the benefits it provides make it worth using.
What needs improvement with Eggplant Manager?
The execution times are a little slower, and the two-system architecture that we currently follow could be better replaced with a one-system architecture.
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
Yeah, the setup and license cost is a bit high as per I known but if you’re working mostly on SAP, it’s worth it definitely. You just need to plan based on your project and how much you’ll use it.
 

Also Known As

Eggplant Digital Automation Intelligence, Eggplant DAI, Eggplant Automation Cloud, Eggplant Manager, Eggplant Mobile, Eggplant Customer Experience Insights
No data available
 

Overview

 

Sample Customers

FUJIFILM Group, NEC Personal Computers
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about Eggplant Test vs. Worksoft Certify and other solutions. Updated: August 2025.
867,370 professionals have used our research since 2012.