We performed a comparison between Eggplant Test and SmartBear TestComplete based on real PeerSpot user reviews.
Find out in this report how the two Test Automation Tools solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is a stable one."
"The solution is based on a Windows model, where adding users is just a few clicks. It is easy to manage users and add them."
"It provides very strong cross-platform support."
"The features that we like the most are the developer interface and the ability to quickly develop and deploy tests."
"Good text reading ability."
"The most valuable features of Eggplant Digital Automation Intelligence are bug hunting and OCR technology."
"GUI testing is the strength of the tool. The tool works as expected, and the support response from eggPlant, as a company, has been quick and substantial."
"We are able to now automate tests, which so far have been manual."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"Recording and playback of tests were easier with SmartBear TestComplete...It is a scalable solution."
"TestComplete is simple, it's a very easy-to-use tool."
"The ease-of-use and quality of the overall product are above average."
"The initial setup is pretty easy and it's quick to deploy."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Test items, project variables helps in managing automation suite and scheduling execution."
"If one area could be improved, it would be some of their documentation. In particular, some of their online help and user support documentation is a little bit out of date and could be revised and updated on a more frequent basis. Other than that, I haven't really found any issues or problems."
"Eggplant Test should emphasize on improving its offering in non-Windows environments."
"The IDE could be even more full-featured. Because I was a developer, I was very spoiled by either Visual Studio Code or Visual Studio for shortcuts. For example, I was able to say "ctor" and hit Tab and it would create a template of a constructor for me... It would be great, when I want to create a new function, if there were shortcut commands like those that helped create all of the functions, or if there were shortcut features to do any of the complex plans."
"I would like to see standardized actions already built into Eggplant. For example, "wait eight seconds". That way, I wouldn't need to create it as an action. Right now, I have to program that wait and describe it as an action so that everybody knows it is an action that waits eight seconds... That way, somebody who is not familiar with programming processes like "if-else", or "for", or "while", would be able, from the first moment, and without programming, to put some easy-to-use, standardized, actions in place."
"We found that we had issues regarding the VPN setup, which is one of the reasons that we did not purchase this solution."
"The solution would crash from time to time."
"A step forward would be to have event support, because it is more or less linear at the moment."
"The reporting function is a bit shallow. The solution does not offer very comprehensive reporting in terms of your test results. The reporting time and the logs are very high level as well. These areas need improvement."
"Right now, when you buy the solution, you need to pay for one solution. You receive one set up and you install it and it's just in that one machine. It would be ideal if they could offer one subscription where you can connect to different machines with a group subscription."
"The artificial intelligence needs to be improved."
"Increased performance with less memory and CPU usage."
"At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors."
"In the cross-browser domain, it has a few snags with Microsoft Edge and Chrome; although, these problems are not critical."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"The way objects are added and used when utilizing descriptive programming could be improved. It is a little unwieldy, compared to UFT."
"Right now, the product only supports Windows."
Eggplant Test is ranked 12th in Test Automation Tools with 16 reviews while SmartBear TestComplete is ranked 8th in Test Automation Tools with 70 reviews. Eggplant Test is rated 7.8, while SmartBear TestComplete is rated 7.6. The top reviewer of Eggplant Test writes "Empowers effective test automation with comprehensive platform coverage and scalability". On the other hand, the top reviewer of SmartBear TestComplete writes "A stable product that needs to improve its integration capabilities with other test management tools". Eggplant Test is most compared with Selenium HQ, Tricentis Tosca, Katalon Studio, froglogic Squish and OpenText UFT One, whereas SmartBear TestComplete is most compared with Tricentis Tosca, Katalon Studio, Ranorex Studio, OpenText UFT One and Appium. See our Eggplant Test vs. SmartBear TestComplete report.
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