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ManageEngine Site24x7 vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
50th
Ranking in IT Infrastructure Monitoring
41st
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (36th)
ManageEngine Site24x7
Ranking in Network Monitoring Software
63rd
Ranking in IT Infrastructure Monitoring
47th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
1
Ranking in other categories
Server Monitoring (20th), Cloud Monitoring Software (33rd)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of eG Enterprise is 0.4%, down from 0.4% compared to the previous year. The mindshare of ManageEngine Site24x7 is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
eG Enterprise0.4%
ManageEngine Site24x70.2%
Other99.4%
Network Monitoring Software
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
Tanveer Khalid - PeerSpot reviewer
Infrastructure monitoring provides comprehensive and proactive alerts
One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues. For example, it can monitor my network switches. The feature includes IP SLA to assess IP-based connections like static IPs. An alert is generated if issues occur, monitored through email notifications. It can also monitor Kubernetes, containers, FTP servers, and MSP features. The self-healing automation capability is also included.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It gives good insight into inside of what's going on with Exchange."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The product is simple to use."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"eG Enterprise has a single pane of glass for observability and monitoring."
"Site24x7 stands out. It is truly amazing."
"One of the valuable features of this site is that it operates 24/7, monitoring my entire infrastructure, uptime, and related error issues."
 

Cons

"The UI looks a little dated and could do with a refresh."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"would like to see improvements in the alarm display console."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The solution needs to enhance the management dashboards."
"Dashboards are difficult to create, and not so useful."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"Back-end configuration is not easy to implement."
"It is technical. The engineer must be familiar with it."
"The product is not difficult to use. That said, it is technical. The engineer must be familiar with it."
 

Pricing and Cost Advice

"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"It is not expensive."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"The product is very cheap."
"It'd be nice if the price was lower. That would be an improvement."
"They are aligned with other enterprise solutions."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Retailer
14%
Government
11%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
No data available
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What is your experience regarding pricing and costs for ManageEngine Site24x7?
This tool can handle 40 basic monitors. I can set the pole and frequency from 130 locations, configuring the IPs to provide three advanced monitors.
What needs improvement with ManageEngine Site24x7?
The product is not difficult to use. That said, it is technical. The engineer must be familiar with it.
What is your primary use case for ManageEngine Site24x7?
I use this tool for monitoring and managing our network infrastructure. It helps us keep track of our entire setup and proactively address any issues as they arise.
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
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