Commvault Cloud vs Quest Rapid Recovery [EOL] comparison

Commvault and Quest Software are both solutions in the Backup and Recovery category. Additionally, 95% of Commvault users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Commvault Cloud

Read 112 Commvault Cloud reviews

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12,815 Comparison Views

95% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Commvault Cloud

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Oct 26, 2025

Commvault Cloud and Quest Rapid Recovery [EOL] compete in the enterprise data backup and recovery category. Commvault Cloud appears to have the upper hand due to its comprehensive feature set and robust integration with cloud environments, despite its complexity issues.

Features: Commvault Cloud offers robust backup and recovery capabilities, advanced data management with deduplication, and seamless hybrid cloud integration. Quest Rapid Recovery [EOL] provides ease of use, rapid VM recovery, and efficient replication, although its features are more limited.

Room for Improvement: Commvault Cloud users often mention interface complexity, a need for better documentation, and improved deployment processes. Quest Rapid Recovery [EOL] faces challenges with support responsiveness and feature limitations, particularly around its core backup functions.

Ease of Deployment and Customer Service: Commvault Cloud offers versatile deployment models for private, hybrid, and public clouds, but this flexibility can lead to complexity. Its technical support receives mixed reviews concerning responsiveness and quality. Quest Rapid Recovery [EOL] is valued for its straightforward on-premises deployment, though customer service is inconsistent and affected by regional variations.

Pricing and ROI: Commvault Cloud's pricing is competitive for enterprise solutions but sometimes considered high relative to smaller environments. The cost is balanced by reduced management complexity and operational savings. Quest Rapid Recovery [EOL] may be viewed as expensive given its limited feature scope, yet offers ROI through decreased labor costs and efficient resource management.

To learn more, read our detailed Backup and Recovery Report (Updated: January 2026).

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Backup and Recovery

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Commvault Cloud

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

112

Ranking in other categories

Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (3rd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (4th), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (6th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications."

"We use the solution for cloud and data backup."

"The VM backups and the recovery from cloud infrastructure are valuable."

"The most important feature is that everything can be controlled using a single console."

"The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication."

"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."

"When an interruption takes place due to an incident, the signaling and notification are very extensive."

"All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server... Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment."

More Commvault Cloud pros

"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."

"It is more fully integrated with the hypervisor, particularly with VMware solution, and it is simple to create replica sets to our VR site."

"The compression and deduplication features have helped to save on storage costs."

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."

"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."

More Quest Rapid Recovery [EOL] pros

Cons

"The stability of the tool could be improved."

"Commvault HyperScale X is more expensive for hybrid environments than traditional solutions."

"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."

"We get an alarm if a lot of files are deleted, for example. That could look like ransomware, even if it is not."

"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."

"The integration of Metallic could improve. It would be a benefit if Metallic could integrate with multiple applications or platforms."

"The product is expensive."

"Support could improve and the initial configuration would be easier with assistance from a professional engineer."

More Commvault Cloud cons

"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."

"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."

"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"There is room for improvement in customer service and support. I would like to see faster response time."

"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."

"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."

"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

"The cost for Commvault is very expensive, even support is very expensive. The full cost of the solution is 50,000 INR per year, which includes 20 VM backups, server data backup, and 200 desktop and laptop agent licenses."

"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."

"I looked at this at the beginning of the year and I don't remember what the prices were for all the other services, but I thought that Metallic's was fair. It was also highly rated, which was even more important than cost because I need a reliable, secure, backup method."

"If budget allows using the per socket license and not the agent based with per GB counter for Dedup is the way to go."

"The license for Commvault HyperScale X is paid annually."

"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."

"One of the issues with backup vendors is that they overprice, or overvalue their products."

"On a scale of one to ten, where ten is the highest price, I rate the pricing an eight."

More Commvault Cloud pricing and cost advice

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"I don't think the licensing for the product is very expensive."

"The pricing is on the higher end."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"Its price is okay. It is reasonable in terms of the way it works."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

11%

Manufacturing Company

10%

Government

Manufacturing Company

13%

Performing Arts

11%

Computer Software Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	57
Midsize Enterprise	24
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	5
Large Enterprise	2

Questions from the Community

What do you like most about ThreatWise?

Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.

See all answers

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

See all answers

What is your primary use case for Quest Rapid Recovery?

We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.

See all answers

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Compared 13% of the time

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Compared 10% of the time

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More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

Commvault Cloud

January 2026

Download Commvault Cloud product report

Buyer's Guide

Quest Rapid Recovery [EOL]

January 2026

Download Quest Rapid Recovery [EOL] product report

Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Dell AppAssure

Overview

Commvault Cloud is the ultimate cyber resilience platform built to meet the demands of the hybrid
enterprise. Beyond its core functionality of data backup and recovery across diverse workloads, including applications, databases, virtual machines, and files, Commvault Cloud stands out as a robust defense against ransomware. Going beyond backup, the platform integrates advanced data security features such as encryption, access control, and threat detection, safeguarding against unauthorized access and cyber threats.

With tools for data management, classification, and migration, businesses can optimize storage costs, enhance accessibility, and comply with regulations seamlessly. Boasting cloud integration with major providers like AWS, Azure, and Google Cloud, Commvault Cloud leverages the scalability and flexibility of the cloud for comprehensive data protection and management. The platform's automation capabilities streamline tasks, and its reporting and analytics features provide valuable insights into data usage, potential risks, and optimization strategies. Commvault Cloud is not just a security tool; it is a key component of cyber resilience, enabling organizations to not only protect against cyberattacks but also recover swiftly and minimize the impact of incidents. Elevate your cyber resilience strategy with Commvault Cloud.

Commvault

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: January 2026.

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