Iron Mountain Connect vs Quest Rapid Recovery [EOL] comparison

Iron Mountain and Quest Software are both solutions in the Backup and Recovery category. Additionally, 100% of Iron Mountain users are willing to recommend the solution, compared to 90% of Quest Software users who would recommend it.

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

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100% willing to recommend

Quest Rapid Recovery [EOL]

Read 20 Quest Rapid Recovery [EOL] reviews

90% willing to recommend

Iron Mountain Connect

Quest Rapid Recovery [EOL]

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Executive SummaryUpdated on Jul 23, 2025

Iron Mountain Connect and Quest Rapid Recovery [EOL] compete in the data management category. Quest Rapid Recovery, with its advanced features, often appears superior, but Iron Mountain Connect is preferred for its pricing and support.

Features: Iron Mountain Connect stands out for secure storage, physical and digital integration, and compliance support. Quest Rapid Recovery [EOL] offers robust data recovery, snapshot-based backups, and rapid restoration. The focus is on security and compliance for Iron Mountain Connect, while Quest Rapid Recovery emphasizes swift and reliable data recovery.

Ease of Deployment and Customer Service: Iron Mountain Connect integrates easily with existing systems and provides reliable support. Quest Rapid Recovery [EOL] focuses on quick setup and detailed technical assistance. The main difference is Iron Mountain Connect's smooth integration capabilities versus Quest Rapid Recovery's deployment speed and specialized support.

Pricing and ROI: Iron Mountain Connect has a lower setup cost, appealing to budget-conscious buyers, with a strong long-term ROI due to comprehensive storage solutions and support. While Quest Rapid Recovery [EOL] may involve higher initial expenses, it offers substantial ROI through advanced recovery features. The difference in pricing highlights Iron Mountain Connect's cost-effective approach compared to Quest Rapid Recovery's higher upfront investment for extensive features.

To learn more, read our detailed Iron Mountain Connect vs. Quest Rapid Recovery [EOL] Report (Updated: July 2025).

Buyer's Guide

Iron Mountain Connect vs. Quest Rapid Recovery [EOL]

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Iron Mountain Connect

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

Backup and Recovery (65th)

Quest Rapid Recovery [EOL]

Average Rating

8.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Adam Augustín

Country Manager at Prianto Ltd

Granular recovery, replication is good and offers good speed

It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature for me is the policy management capabilities"

"The best feature of the solution is the user interface."

"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."

"The most valuable feature is the disaster recovery process from the data center."

"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."

"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."

"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."

"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."

More Quest Rapid Recovery [EOL] pros

Cons

"I would like to see more integration with different platforms."

"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."

"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."

"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."

"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."

"There is room for improvement in customer service and support. I would like to see faster response time."

"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."

"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."

More Quest Rapid Recovery [EOL] cons

Pricing and Cost Advice

Information not available

"The pricing is on the higher end."

"I don't think the licensing for the product is very expensive."

"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."

"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."

"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."

"Its price is okay. It is reasonable in terms of the way it works."

"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."

More Quest Rapid Recovery [EOL] pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

14%

Legal Firm

12%

Marketing Services Firm

Computer Software Company

15%

Manufacturing Company

10%

Non Profit

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Quest Rapid Recovery?

The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.

See all answers

What is your experience regarding pricing and costs for Quest Rapid Recovery?

Dell solutions are approximately 30% to 35% more expensive than Veeam.

See all answers

What needs improvement with Quest Rapid Recovery?

The product is expensive.

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Comparisons

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Compared 37% of the time

Veeam Data Platform vs Iron Mountain Connect

Compared 35% of the time

MSP360 Backup vs Iron Mountain Connect

Compared 28% of the time

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Veeam Data Platform vs Quest Rapid Recovery [EOL]

Compared 38% of the time

Quest NetVault Plus vs Quest Rapid Recovery [EOL]

Compared 13% of the time

Rubrik vs Quest Rapid Recovery [EOL]

Compared 9% of the time

Commvault Cloud vs Quest Rapid Recovery [EOL]

Compared 8% of the time

Acronis Cyber Protect vs Quest Rapid Recovery [EOL]

Compared 7% of the time

More Quest Rapid Recovery [EOL] Competitors

Product Reports

Buyer's Guide

Backup and Recovery

June 2025

Download Iron Mountain Connect product report

Buyer's Guide

Quest Rapid Recovery [EOL]

July 2025

Download Quest Rapid Recovery [EOL] product report

Also Known As

No data available

Dell AppAssure

Overview

Connected Accounting&ERP is a mid-range accounting program with single user and network editions for Macintosh and Windows operating systems. Connected can be shared concurrently by both Mac OS and Windows users on a single data file. Connected "Core Accounting" consists of the General Ledger, Accounts Receivable and Accounts Payable modules. Connected "Enterprise" builds on the Core Accounting aspects by adding powerful inventory, job costing, and currency additions. Pricing starts at $399.00.

Iron Mountain

Quest Rapid Recovery [EOL] provides easy-to-use backup and recovery capabilities, emphasizing granular recovery and point-in-time restoration with simple installation, data replication, and user-friendly navigation.

Quest Rapid Recovery [EOL] helps manage infrastructure environments with features supporting disk backup, archiving, VM standby, and replication. Despite limitations like sluggish GUI, lack of support for tape and Mac, and high memory use, users appreciate its real-time data replication and strong reliability. The tool is employed in on-prem deployments and aids in disaster recovery, protecting data across cloud and on-premise servers, securing databases, and facilitating quick recovery during failures.

What are Quest Rapid Recovery [EOL]'s key features?

Ease of Use: Simplifies operations with a user-friendly interface.
Granular Recovery: Allows detailed data retrieval.
Point-in-Time Restoration: Enables specific time data recovery.
Real-time Replication: Ensures up-to-date data replication.
Compression and Deduplication: Streamlines data management.

What benefits can users expect from Quest Rapid Recovery [EOL]?

Improved Storage Efficiency: Enhanced by archiving and disk backup support.
Flexibility: Utilizing VM standby and replication features.
Reliability: Offers fast emergency recovery with minimal admin burden.

Quest Rapid Recovery [EOL] is integral for industries requiring robust data protection, encompassing crucial server and database backups in compliance-focused environments with SQL databases and Hyper-V hosts, ensuring swift and dependable recovery solutions.

Quest Software

Sample Customers

University of La Verne

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner

Buyer's Guide

Iron Mountain Connect vs. Quest Rapid Recovery [EOL]

July 2025

Free Report: Iron Mountain Connect vs. Quest Rapid Recovery [EOL]

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