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Quest Rapid Recovery [EOL] vs Veeam Data Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Veeam Data Platform
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
434
Ranking in other categories
Backup and Recovery (1st), Cloud Backup (1st), Disaster Recovery (DR) Software (2nd)
 

Q&A Highlights

it_user177801 - PeerSpot reviewer
IT consultant at a tech consulting company with 51-200 employees
Jul 23, 2023
 

Featured Reviews

US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.
MG
Backup Engineer at Cloud4C Services
Backup policies have strengthened security and replication but still need flexible long-term retention
The support and compatibility are areas of concern. When it comes to Azure workloads, Veeam Data Platform has limitations with only MS SQL database and Cosmos, and no other databases are supported by Veeam Backup for Azure. The main challenge I noticed is that enterprise customers may have a requirement to retain backups for 10 years or 15 years with monthly and weekly backups. In Veeam Data Platform, we do not have customization or compatibility to retain specific data backups as monthly and yearly. The retention schedule is fixed. For instance, it is the first Friday of the backup or the last Friday of the month. If it is weekly, it should be one of the weeks. If it is monthly, it should be the last Friday. For yearly, it is the last Friday of that respective month in that year. However, this should not be the case. When a customer confirms, 'Please go and take an EOD backup and retain it for 10 years,' Veeam Data Platform does not support this sort of customization. I even raised a case with Veeam Data Platform and they clearly stated that Veeam Data Platform only accepts the GFS policy according to the retention defined, and there is no customization available. This is a significant limitation. I should have the customization to go and take a backup of a specific date, month, or year, but Veeam Data Platform does not allow this and restricts me to only the policy supported. For example, if I take any backup, I do not have an option to extend the retention. If a customer asks, 'Please take a backup,' and later requests, 'No, it is very critical. Can you please extend the retention for 15 years?' Veeam Data Platform does not support this. Veeam Data Platform does not allow me to extend the retention in the way other tools do. These are limitations I came across in my experience, and I feel these are minimal requirements. The same features are offered by other third-party backup tools available in the market. From the analytics point of view, I personally feel some challenges. Veeam Data Platform has two different products: VBR and Veeam Backup for Azure. As we are running on cloud platforms, if we are in Azure, we must go for Veeam Backup for Azure. If we need to create copy jobs, I must again come to VBR. However, Veeam ONE is not capable enough to integrate both platforms. For instance, if I am taking backup of workloads through Veeam Backup for Azure, I could not find an option to integrate it into Veeam ONE for reports and analytics. It is only limited to VBR. Whatever jobs we created in VBR are displayed there, but Veeam Backup for Azure does not integrate, at least from what I have explored, and it should not be this way. Veeam ONE should support all Veeam Data Platform products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"It has surpassed our expectations time and time again."
"It is very easy to use, and it saves hours on each restore."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"The most valuable feature is the disaster recovery process from the data center."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"It is a flexible, simple, and scalable software-based solution that gives you the flexibility to use your own hardware and back up physical Windows, Linux, IBM AIX, and Oracle Solaris systems as well as VMware VMs, Hyper-V VMs, and Nutanix VMs from one console."
"Pricing is fairly reasonable and not overly expensive."
"It is a rock-solid backup solution. That's all, and that's what we were asking for."
"We have been using this product for the past three to four years now, and we have well and truly recovered the cost of implementing it."
"The most valuable data protection features in Veeam are encryption and error handling."
"This is a good solution for a small to medium size company."
"The most valuable features are the backup and restoration of our VMs. Additionally, they add features regularly."
"It is the best product for backup of virtualised servers, individual VMs and single servers."
 

Cons

"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
"There is room for improvement in customer service and support. I would like to see faster response time."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"The initial setup can be tricky, and if not done right, the whole solution needs to be reinstalled."
"Most people may just find that it is undesirable to pay per call."
"When you do a full backup, all of the memory resources on the server are used, which is something that should be improved."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"Needs better integration with cloud service providers."
"It should support physical servers, and as far as I know, v9 will do this."
"I would like to see better features for exporting to cloud-based repositories."
"I would rate the technical support from Veeam 6 out of 10 because I have faced difficulties due to response time and quality of support."
"The licensing models, from a reseller's perspective, could be better."
"I like the Acronis backup solutions on the block-based part of backups. That is a functionality that Veeam does not provide."
"This is not a highly customizable solution but there is very little that needs improvement in this product."
"Backing up Exchange could be better, particularly Clustered Exchange."
 

Pricing and Cost Advice

"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"Its price is okay. It is reasonable in terms of the way it works."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"The pricing is on the higher end."
"I don't think the licensing for the product is very expensive."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"The pricing structure for Veeam ONE has changed to what is now called the "VUL" or "Universal License". Previously, people mainly used socket licenses, but this has now changed. The new pricing structure was introduced last year."
"I have not used the resale license in our testing environments. Sometimes, our customers used the trial license for 30 days and so on."
"This solution requires a license and the organizations I was involved in were using an enterprise license."
"It's a proper price, as it isn't an issue for what Veeam Backup & Replication is giving us. Obviously, we are paying licensing for our physical VMware environment. It also depends on how the VMware environment is on the side. We have a few very big nodes. So, we need a few licenses and maybe if people had more nodes and sockets and each node was managing less information, machine supplies could be different."
"It is not expensive and I would rate it five out of ten."
"The solution is expensive, but it's value for money."
"It's expensive and costs about 4000 a year."
"Our licensing cost is $200 a year."
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Comparison Review

it_user159711 - PeerSpot reviewer
Architect at a tech services company with 51-200 employees
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
 

Answers from the Community

it_user177801 - PeerSpot reviewer
IT consultant at a tech consulting company with 51-200 employees
Sep 20, 2016
Sep 20, 2016
We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. ...
2 out of 16 answers
it_user157908 - PeerSpot reviewer
Tower Architect at a tech services company with 10,001+ employees
Jan 5, 2015
Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.
it_user136023 - PeerSpot reviewer
Consultant at a tech company with 10,001+ employees
Jan 5, 2015
So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?
 

Top Industries

By visitors reading reviews
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
8%
Performing Arts
7%
Outsourcing Company
13%
Manufacturing Company
9%
Construction Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
By reviewers
Company SizeCount
Small Business218
Midsize Enterprise98
Large Enterprise144
 

Questions from the Community

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Also Known As

Dell AppAssure
Veeam Backup & Replication, Veeam ONE, Veeam Backup & Replication
 

Overview

 

Sample Customers

PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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