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NetVault Plus vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetVault Plus
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
15
Ranking in other categories
Backup and Recovery (32nd), Disaster Recovery (DR) Software (21st)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Arno Wolthers - PeerSpot reviewer
System Administrator at DIANA FEA BV
Reliable multi-platform backups have protected diverse servers and virtual libraries
Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office 365 using Quest NetVault. I have resorted to a different solution specifically for Office 365 backups. It is not that it never works, but it fails so many times that it is not production-ready. On a weekly basis, I encounter problems and have to restart jobs or figure out what is wrong and then run it again. It simply needs to run as all the other Quest NetVault jobs do. If tomorrow there was a brand new Quest NetVault and I had the option to add something to make my life easier, besides improving the Office 365 backup, I would like to see that Quest Co Store products should be a part of Quest NetVault. They work and interact, but I have the impression it should be one solution.
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is good."
"Its dashboard is quite well done. When you log into the GUI, you can basically see everything you need to know. There is also the possibility to edit the view as you like, which is great."
"The platform helps us with efficient QoreStor deduplication (DD) capabilities and configuration."
"We are able to protect all of our applications and data across the company using only NetVault."
"The main reason I decided to use Quest NetVault was the support for many different platforms."
"If a job is pending, the solution communicates it to us through emails."
"The initial setup is straightforward. It's not that complicated. Deployment took maybe about 15 minutes."
"We have contacted technical support and they've been very good."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"It has surpassed our expectations time and time again."
"Not having to switch tapes is wonderful. It makes it so easy. We have an on-prem deployment that we also replicate to an offsite replication host. So by not having to deal with tapes and moving them off-site every day and every week, that's amazing ease of use for us."
"The solution is a great backup for the retail environment."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"Built-in encryption helps to secure our data as it travels from our on-site server to our off-site backup server."
"The compression and deduplication features have helped to save on storage costs."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
 

Cons

"There are command-line limitations. There is not a very strong possibility to work with the command line. The commands that are there are not that powerful, and you need to be very good at scripting, for example, in PowerShell or in Bash in case it is running on Linux systems. You need to combine a lot of commands together, and still, you will not get a great output that is presentable to others. You cannot work with it as easily."
"Improvements should come, particularly in compatibility, backup performance, or better troubleshooting."
"Improvements could be made in the deduplication and data management capabilities. There is also a need for better security measures, as security is critical to ensure backups are safe and free from malware."
"In the next version, I would like to see support for the MongoDB database. As it is now, there is no component that works with it and we cannot back the data up using NetVault."
"There are command-line limitations. There is not a very strong possibility to work with the command line."
"The product’s SQL backup plugin needs improvement."
"Veeam is the product that I can compare to NetVault Plus. I think Veeam Backup is better for VMware backup."
"The license expired without any warning and that caused us some problems."
"Most people may just find that it is undesirable to pay per call."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
 

Pricing and Cost Advice

"The tool is expensive."
"When we purchased four licenses, we were given a very good price. However, it is still on the high side when compared to some other vendors."
"The price of our 12-month contract is approximately $1,500 AUD ($1,100 USD)."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"Its price is okay. It is reasonable in terms of the way it works."
"I don't think the licensing for the product is very expensive."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"The pricing is on the higher end."
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Top Industries

By visitors reading reviews
Construction Company
14%
Outsourcing Company
9%
Manufacturing Company
9%
Financial Services Firm
7%
Outsourcing Company
16%
Manufacturing Company
10%
Comms Service Provider
8%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise6
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What do you like most about Quest NetVault?
NetVault is a great cloud-ready enterprise backup software for hybrid data centers. Here are some of the things I really like about the solution: It is easy to use right out of the box and scales ...
What needs improvement with Quest NetVault?
Quest NetVault can improve in the area of Office 365 backups. Two years ago, I purchased the Office 365 plug-in or leased it for a year, and I have never been able to have a solid backup of Office ...
What is your primary use case for Quest NetVault?
My use cases for Quest NetVault involve one backup server, which has a Windows-based server with a lot of disks attached. On these disks, I have a virtual type library, and the system also has acce...
Ask a question
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Also Known As

NetVault Backup, Quest NetVault, Quest NetVault Backup, BakBone
Dell AppAssure
 

Overview

 

Sample Customers

intel, Mars, MERK, Microsoft, Uber, Visa
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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