Citrix Endpoint Management vs ManageEngine Endpoint Central comparison

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Executive Summary

We performed a comparison between Citrix Endpoint Management and ManageEngine Endpoint Central based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in UEM (Unified Endpoint Management).
To learn more, read our detailed UEM (Unified Endpoint Management) Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a stable solution.""Autopilot is the most valuable feature.""There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers.""The solution has reduced the risk of security breaches by 30%.""The ability to manage devices with different sets of policies is most valuable.""The mobile application management, MAM, is the most useful aspect of the solution.""The one feature we find most useful is the Mobile Application Manager. There are two types, we have the complete MDM and the Mobile Application Manager(MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company detail on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data.""...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."

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"The product is capable of acting in many different ways to help secure architecture.""We have seen improvements in compliance management on the devices.""A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud.""ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users.""The MAM applications of the product are great."

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"The product works perfectly for patch management and software deployments.""The patch manager is good, and it's easy to use.""The solution is time-saving and resource-saving.""Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central.""The dashboard has been very useful.""The setup is pretty simple.""The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization.""Has good functionality and is user-friendly."

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Cons
"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years.""Having a dedicated configuration server that assists in modifying the configuration service, and creating personalized structures, interfaces, and web services could enhance usability.""Intune lags all of its competitors in terms of report generation.""The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time.""Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities.""The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose.""Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand.""They need to integrate more with security options."

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"The tool’s battery usage was high.""Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges.""Requires integrating with ABM before enabling some of the features.""Support for inventory management of Apple devices should be added."

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"I would like to see them include the ability to find out the network usage but I believe that might be a feature of it already.""I would like to see them come out with a SaaS version of the product in the future.""The MDM feature isn't very good. It doesn't support Amazon vendors.""We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide.""The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on.""I would like to have the option to install the agent remotely.""I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu.""The solution lacks some configuration."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

    Information Not Available
  • "The licensing is very easy to understand and pricing is right for what you get."
  • "Choose wisely between the Professional and Enterprise editions, based on your needs."
  • "I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
  • "We pay about $250 a year for our license."
  • "The solution is very affordable."
  • "We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
  • "The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
  • "Affordable for any customer."
  • More ManageEngine Endpoint Central Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:We have seen improvements in compliance management on the devices.
    Top Answer:The features are less than that provided by VMware. The tool’s battery usage was high. We received complaints from the… more »
    Top Answer:ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What… more »
    Top Answer:The product is not expensive. I rate its pricing a seven out of ten.
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    MobileManager, Zenprise, XenMobile
    ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

    ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

    ManageEngine Endpoint Central Features:

    • Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.
    • Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.
    • Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.
    • Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime
    • Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

    ManageEngine Endpoint Central Benefits:

    • Centralized endpoint management for diverse devices.
    • Improved operational efficiency through automation.
    • Enhanced security with antivirus, firewall, encryption, and data loss prevention.
    • Automated patch management for timely updates and security.
    • Remote control and troubleshooting for efficient issue resolution.
    • Comprehensive reporting and analytics for insights and informed decision-making.
    • Scalability and flexibility to accommodate organizational growth.
    • Cost-effectiveness by reducing manual management efforts and security risks.

    Reviews from Real Users

    PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

    Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
    Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company17%
    Comms Service Provider10%
    Energy/Utilities Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company13%
    Government7%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Educational Organization51%
    Computer Software Company8%
    Financial Services Firm6%
    Government6%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company9%
    Non Profit7%
    Healthcare Company7%
    VISITORS READING REVIEWS
    Educational Organization37%
    Computer Software Company10%
    Manufacturing Company5%
    Government5%
    Company Size
    REVIEWERS
    Small Business37%
    Midsize Enterprise14%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise57%
    Large Enterprise33%
    REVIEWERS
    Small Business31%
    Midsize Enterprise22%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise49%
    Large Enterprise34%
    Buyer's Guide
    UEM (Unified Endpoint Management)
    March 2024
    Find out what your peers are saying about Microsoft, VMware, ManageEngine and others in UEM (Unified Endpoint Management). Updated: March 2024.
    763,955 professionals have used our research since 2012.

    Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 1 review while ManageEngine Endpoint Central is ranked 3rd in UEM (Unified Endpoint Management) with 22 reviews. Citrix Endpoint Management is rated 8.2, while ManageEngine Endpoint Central is rated 8.2. The top reviewer of Citrix Endpoint Management writes "A scalable solution that is easy to deploy and improves compliance management of devices". On the other hand, the top reviewer of ManageEngine Endpoint Central writes " Patch and upgrade many devices simultaneously in a DevSecOps pipeline which is effective but demanding on resources". Citrix Endpoint Management is most compared with VMware Workspace ONE, CyberArk Identity, MOBI, Cisco Meraki Systems Manager (MDM+EMM) and Ivanti Endpoint Manager, whereas ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl.

    See our list of best UEM (Unified Endpoint Management) vendors.

    We monitor all UEM (Unified Endpoint Management) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.