ManageEngine Endpoint Central Reviews

Name: ManageEngine Endpoint Central
Brand: ManageEngine
Rating: 4.1 (66 reviews)

Vendor: ManageEngine

4.1 out of 5

66 reviews
93% willing to recommend

689 followers

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What is ManageEngine Endpoint Central?

ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.

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ManageEngine Endpoint Central is the #1 ranked solution in top Client Desktop Management solutions, #3 ranked solution in top Unified Endpoint Management (UEM) solutions, and #4 ranked solution in top Enterprise Mobility Management (EMM) solutions. PeerSpot users give ManageEngine Endpoint Central an average rating of 8.2 out of 10. ManageEngine Endpoint Central is most commonly compared to Symantec Client Management Suite: ManageEngine Endpoint Central vs Symantec Client Management Suite. ManageEngine Endpoint Central is popular among the midsize enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a educational organization, accounting for 41% of all views.

Buyer's Guide

ManageEngine Endpoint Central

April 2025

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Featured ManageEngine Endpoint Central reviews

Gabriel Clement

Lead IT Security and Remediation at ARM Holdings Company

For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.

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Abbasi Poonawala

Chief Enterprise Architect at Bank in KSA/JPMORGAN

The product has several places where there is room for improvement. Although it is on the cloud, sometimes the performance is slower than it should be. One of the reasons could be that it is tightly integrated and tight coupled with the rest of the modules and all of them have to be in sync. This syncing takes time and resources. When I go to our Desktop Central console, sometimes it runs slowly. So performance is one place where it could have room for improvement. In terms of patching, which is a major benefit of the package, patch management can work even better as well. The vulnerabilities are obvious. Every day we get reports on a lot of new vulnerabilities. It is clear that ManageEngine is doing the patching and the package is easily deployed once they are developed and available. The incident management, the root cause, the planning of the resolution, the service management — all these things are known and available. The team at ManageEngine is good at that. But they do not provide reports to user admins on the development and delivery which is information they already have and admins could use. Once the patch is added to the repository the defense against vulnerabilities improves. But the information about developments and vulnerabilities would be good to have and could be shared more candidly.

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Charles A

Deputy Director at Access Healthcare Services Pvt Ltd

We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…

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ManageEngine Endpoint Central mindshare

Product category:

As of May 2025, the mindshare of ManageEngine Endpoint Central in the Client Desktop Management category stands at 40.0%, according to calculations based on PeerSpot user engagement data.

Client Desktop Management

PeerResearch reports based on ManageEngine Endpoint Central reviews

Type	Title	Date
Category	Client Desktop Management	May 1, 2025	Download
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	ManageEngine Endpoint Central vs Symantec Client Management Suite	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Symantec Client Management Suite	4.0	24.2%	66%	3 interviews Add to research
RemoteExec	0.0	8.8%	0%	0 interviews Add to research

Valuable Features

ManageEngine Endpoint Central's key features include comprehensive patch management, efficient remote access and control, and robust software deployment capabilities. Users appreciate its centralized management console, mobile device management, asset tracking, and easy configuration across platforms like Windows, Mac, and Linux. The interface is user-friendly and supports seamless integration with other ManageEngine tools while enhancing productivity through automated tasks such as server patching and asset management.

"The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users."
"The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users."
"ManageEngine Endpoint Central has significantly simplified my device management practices."

Room for Improvement

ManageEngine Endpoint Central users mention the need for better software QA and testing, more reliable technical support, improved patch management, and faster performance. The interface could be more user-friendly, and more integration options are desired. Mac and Linux compatibility are lacking. Issues exist with remote support and API integrations. Licensing and pricing need adjustments. Users experience challenges with existing patch management, reporting features, and database updates.

"There are times when we have a particular software installed in our system, but we do not receive patches for it from Endpoint Central."
"There are times when we have a particular software installed in our system, however, we do not receive patches for it from Endpoint Central."
"The technical support could improve response times, especially when immediate assistance is needed."

ROI

ManageEngine Endpoint Central delivers notable cost and time savings by reducing the need for full-time employees, streamlining patch deployments, and enhancing automation capabilities. Organizations reported a quick return, often within months, due to retiring previous systems like SCCM and simplifying updates across numerous devices. User satisfaction and efficiency increased, enabling staff to focus on other tasks, which led to significant expense reductions and resource optimization across IT departments.

Pricing

ManageEngine Endpoint Central offers competitive pricing, often perceived as more affordable compared to other solutions like VMware or Intune. Licensing can be straightforward but might become complicated due to separate costs for additional features or users, such as endpoint security add-ons. The setup cost is minimal, with an emphasis on in-house deployment. While some users find the pricing slightly high, others rate it as reasonable and cost-effective, especially for SMBs seeking a comprehensive endpoint management solution.

"The pricing is average."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"The price is moderate."

Popular Use Cases

Organizations primarily use ManageEngine Endpoint Central for patch management, remote support, and software deployment. It is employed to manage complex global environments, enabling efficient monitoring of software installations, asset management, and compliance enforcement. Users appreciate features like automated deployment, custom scripting, and operating system deployment. The tool supports multi-platform environments, ensuring consistent endpoint management across operating systems. Integration with ServiceDesk Plus enhances user workflows, providing self-service capabilities and streamlining IT operations.

Service and Support

ManageEngine Endpoint Central's support receives mixed feedback. Many users find their customer service responsive, with fast resolution times and effective chat support. However, some report long delays and challenges with communication, particularly due to linguistic barriers. Technical support is noted as good, but consistency varies. Feature requests are entertained, yet documentation could be improved for better self-service. Licensing issues and limited availability are concerns, while support personnel's helpfulness and resource routing are generally appreciated.

Deployment

ManageEngine Endpoint Central's initial setup is generally easy and straightforward. Organizations typically found installation quick, with minimal support needed. Deployment times can vary from a few hours to several days depending on organizational size and complexity. While some encountered complexities, most appreciated its user-friendly interface and ease of use. With a small team, many managed the implementation efficiently, though larger entities sometimes required additional support but handled maintenance with ease.

Scalability

Many users find ManageEngine Endpoint Central scalable. They report minimal issues and ease in adding resources and licenses as needed. It effectively handles diverse environments and large user bases with potential for expansion. Users appreciate its integration capabilities and ability to manage thousands of endpoints. Market feedback suggests its strength lies in architecture flexibility, both on-premises and cloud, enhancing scalability across various organizational sizes and configurations.

Stability

ManageEngine Endpoint Central is praised for its stability, with many users reporting no significant issues. It runs reliably without crashes or freezes, although occasional minor bugs are noted, often resolved through support. Some users highlight the need for substantial resources, and variations in stability with larger setups. Support is generally appreciated, and updates address known issues. Users rate stability highly, often 8-10 out of ten, comparing it favorably against alternative solutions.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our ManageEngine Endpoint Central Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Educational Organization

41%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Government

Healthcare Company

University

Retailer

Comms Service Provider

Construction Company

Non Profit

Real Estate/Law Firm

Energy/Utilities Company

Insurance Company

Hospitality Company

Media Company

Wholesaler/Distributor

Performing Arts

Legal Firm

Outsourcing Company

Consumer Goods Company

Transportation Company

Recreational Facilities/Services Company

Pharma/Biotech Company

Aerospace/Defense Firm

Compare ManageEngine Endpoint Central with alternative products

Learn more about ManageEngine Endpoint Central

ManageEngine Endpoint Central Features:

Device Management: Endpoint Central enables IT administrators to manage a wide range of endpoints, including desktops, laptops, servers, mobile devices, and IoT devices. It offers features such as device discovery, inventory management, configuration management, and software deployment, allowing administrators to efficiently control and monitor devices from a single console.

Patch Management: The solution helps organizations keep their endpoints up to date and protected by automating the patching process. Endpoint Central provides patch management capabilities to deploy security updates and patches to endpoints, ensuring they are patched against vulnerabilities and reducing the risk of security breaches.

Security and Compliance: Endpoint Central focuses on strengthening security measures for endpoints. It offers features such as antivirus and anti-malware protection, firewall management, encryption, and data loss prevention (DLP). These capabilities help organizations safeguard their sensitive data and adhere to industry regulations and compliance standards.

Remote Control and Troubleshooting: With remote control capabilities, Endpoint Central allows IT administrators to access and control endpoints remotely, facilitating troubleshooting and issue resolution. It enables administrators to remotely troubleshoot software or hardware problems, install applications, and provide technical support to end-users, improving efficiency and minimizing downtime

Reporting and Analytics: Endpoint Central provides comprehensive reporting and analytics capabilities, offering insights into endpoint performance, security status, software usage, and compliance levels. These features help organizations assess the health and security of their endpoints, identify potential risks or issues, and make data-driven decisions for improved endpoint management.

ManageEngine Endpoint Central Benefits:

Centralized endpoint management for diverse devices.
Improved operational efficiency through automation.
Enhanced security with antivirus, firewall, encryption, and data loss prevention.
Automated patch management for timely updates and security.
Remote control and troubleshooting for efficient issue resolution.
Comprehensive reporting and analytics for insights and informed decision-making.
Scalability and flexibility to accommodate organizational growth.
Cost-effectiveness by reducing manual management efforts and security risks.

Reviews from Real Users

PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."

Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.

ManageEngine Endpoint Central was previously known as ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP.