ManageEngine Endpoint Central vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 31, 2022
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Number of Reviews
60
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
Microsoft Configuration Man...
Average Rating
8.2
Number of Reviews
79
Ranking in other categories
Server Monitoring (2nd), Configuration Management (2nd), Patch Management (1st)
 

Mindshare comparison

As of July 2024, in the Client Desktop Management category, the mindshare of ManageEngine Endpoint Central is 50.0%, up from 30.0% compared to the previous year. The mindshare of Microsoft Configuration Manager is 400.0%, up from 365.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Client Desktop Management
Unique Categories:
Enterprise Mobility Management (EMM)
4.0%
Unified Endpoint Management (UEM)
10.0%
Server Monitoring
8.1%
Configuration Management
14.1%
 

Q&A Highlights

 

Featured Reviews

JAGMOHANSINGH - PeerSpot reviewer
Mar 6, 2024
Provides visibility from a centralized dashboard and is compatible with all environments
The patch management and the vulnerability scanning features are valuable. ManageEngine Endpoint Central is a one-stop solution for our visibility needs. From a single dashboard, I can get full visibility. The product enables mobile device management and mobile access management. It is a centralized tool. It is compatible with all environments, such as Linux and Windows, for third-party patch management. The solution has software asset management, hardware asset management, and non-IT asset management. The dashboard is beautiful. We can get good information from the dashboard. The reporting tool is very good. We use ServiceDesk Plus, ADAudit Plus, ADManager, and OpManager. The product integrates different tools seamlessly and gives a comprehensive and correlated report.
DocBurnham - PeerSpot reviewer
Mar 9, 2023
Affordable, easy to use, and easy to understand
We were replacing SCCM. It's been easy enough to do in terms of getting the devices and seeing what's being discovered from that type of info. We're looking for hardware and software data coming across.  The solution is helping us by bringing the hardware details on it, and it's a software…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"The stability is very good."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"Honestly, I have to say all features together have become the Swiss army knife of desktop management. They all work hand in hand. Software deployment saves an unbelievable amount of time installing an application on hundreds of computers."
"The stability is great."
"Everything is easily centralized and managed under this one product."
"The most valuable feature of ManageEngine Endpoint Central is the central management console. Additionally, inventory tracking is helpful for knowing where our assets are."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"It saves a lot of money when you can install things automatically and they are installed the exact same way on every computer."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"The most valuable feature is the scalability."
"Microsoft Endpoint Configuration Manager is valuable in keeping our systems updated. We are able to send updates to all the systems. Additionally, the Intune integration is helpful."
"The solution effectively handles inventory management, deployment, and reporting."
"It is easy to install, and quick to deploy."
"Technical support is very helpful and very responsive."
"It is a good choice for deployment that performs very well."
 

Cons

"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"Documentation could improve so we don't need to create the support requests first."
"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."
"Its licensing should be improved."
"I would like to see them come out with a SaaS version of the product in the future."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"The tool's deployment is difficult. Microsoft needs to improve documentation with videos."
"Cloud-based improvements need to be better managed."
"The deployment process is lengthy and should be quicker to complete."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"One area of improvement is regarding the patching of Office 365 products. We have some difficulties on this side, and it can be improved."
"I'm looking for a single solution for all discovery needs. It fulfills about 40% of the requirements, and I'd like to see the other 60% so that I don't have to keep doing this."
"In terms of the monitoring, the timeframe it takes to actually report back on the compliance of a device after it has been patched is a bit too long."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
 

Pricing and Cost Advice

"We pay about $250 a year for our license."
"The solution is very affordable."
"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."
"Affordable for any customer."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"The licensing is very easy to understand and pricing is right for what you get."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"The price is competitive and reasonable."
"The price of SCCM depends on the size of the organization. The price is competitive."
"When you compare this solution with other tools in the market you might actually find a lot of variation in the pricing and that's why people opt for the other tools rather than Microsoft tools."
"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"The price of Microsoft Endpoint Configuration Manager is expensive."
"Pricing is negotiable with Microsoft, depending upon which of their packages you choose."
"Pricing and licensing are a downside of SCCM. It's expensive. I'd have to confirm this, but I think they changed the licensing to core-based instead of socket-based. It's not cheap, because you have to buy the software, you have to buy SQL. Another thing we learned from talking to Microsoft is that they provide you a license for SQL if you run it on the same box as the primary server. If you run it outside that box, you have to buy SQL. Microsoft does recommend you running it on the same box because of performance. But then, in order to run SQL, SCCM, and everything on the same box, you better have some resources. It's an expensive solution. There's no doubt about it."
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Answers from the Community

NC
Dec 1, 2021
Dec 1, 2021
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and use the chat feature to speak with any user. In addition, using this product has helped me identify outdated PCs and has been very useful when I have needed to assist with remote control and softwa...
2 out of 5 answers
SD
Nov 23, 2021
My recommendation is to use MS Intune as a solution and you can drop both SCCM and ManageEngine Desktop Central.  Intune is the best solution for managing mobile devices and endpoints. You can also manage your servers but there will be some difficulty in managing on-premises servers. 
MW
Nov 24, 2021
Quest's Unified Endpoint Management - please have a look at this solution: easy to manage, best for mass task deployment, comprehensive and customized reporting.
 

Top Industries

By visitors reading reviews
Educational Organization
41%
Computer Software Company
10%
Financial Services Firm
5%
Manufacturing Company
5%
Computer Software Company
12%
Financial Services Firm
11%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
What is your experience regarding pricing and costs for SCCM?
Since we are a government organization, money is not an issue. There's an agreement between the Ministry of Communications and Information Technology and Microsoft.
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad