Dec 01, 2021
I prefer ManageEngine
Microsoft Configuration Manager and ManageEngine Endpoint Central compete in the endpoint management category, each tailored to different needs. ManageEngine Endpoint Central's ease of use and affordability often give it an advantage for organizations not centered around Microsoft solutions.
Features: Microsoft Configuration Manager excels in application deployment, OS imaging, and seamless integration with Microsoft products. It provides robust patch management and comprehensive reporting. ManageEngine Endpoint Central is valued for its remote desktop capabilities, extensive patch management, and flexibility across diverse environments, offering effective inventory tracking for various endpoints.
Room for Improvement: Microsoft Configuration Manager is challenged by high resource consumption, complex setup, and needs enhancement in reporting and patch accuracy, especially with non-Microsoft products. It also demands better integration with diverse systems. ManageEngine Endpoint Central could improve customer support responsiveness, ease of use with non-Windows systems, and offer more affordable licensing, enhancing scalability and unified feature integration.
Ease of Deployment and Customer Service: Both solutions support on-premises, hybrid, and cloud setups. Microsoft Configuration Manager requires a complex setup but benefits from extensive documentation and community support. ManageEngine Endpoint Central offers straightforward deployment and user-friendly management, yet faces occasional technical support efficiency issues, requiring broader global support access.
Pricing and ROI: Microsoft Configuration Manager is often seen as expensive due to extensive licensing needs, offering strong ROI with its comprehensive features and automation. ManageEngine Endpoint Central is competitively priced, appealing for small and large enterprises seeking cost-effective management. It offers significant value, particularly for non-Microsoft integrated organizations, providing solid ROI through efficient endpoint management.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
For technical support from Microsoft, I would rate them a nine.
The product is suitable for our size, handling 800 devices.
ManageEngine prefers not to display any information if it cannot be properly gathered.
We haven't encountered issues very frequently.
The product is very stable, especially with the cloud version.
There were misconfigurations by our team rather than issues with the product itself.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
The patch management module could be simplified as it is currently a bit complicated.
Improvements are needed for servers. Servers are still not getting it properly, so we could add the servers in Microsoft Configuration Manager for things such as OS deployment and Autopilot as well.
The pricing is cheaper compared to other MDM products.
ManageEngine products offer reasonable prices for their product quality.
The pricing of ManageEngine Endpoint Central is quite decent.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
The patch management feature is effective and allows us to see what new patches are available and which machines are affected.
The system misconfiguration part of vulnerability management is quite good, providing detailed insights into endpoint misconfigurations.
ManageEngine Endpoint Central is straightforward to use and implement.
Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices.
The product valuable for deployment recovery.
| Product | Market Share (%) |
|---|---|
| ManageEngine Endpoint Central | 31.6% |
| Symantec Client Management Suite | 17.0% |
| RemoteExec | 11.7% |
| Other | 39.7% |
| Product | Market Share (%) |
|---|---|
| Microsoft Configuration Manager | 5.3% |
| Zabbix | 25.9% |
| Checkmk | 10.5% |
| Other | 58.3% |
| Company Size | Count |
|---|---|
| Small Business | 25 |
| Midsize Enterprise | 14 |
| Large Enterprise | 35 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 63 |
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.
ManageEngine Endpoint Central Features:
ManageEngine Endpoint Central Benefits:
Reviews from Real Users
PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.
Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.
Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.
What features enhance Microsoft Configuration Manager?Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.
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