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Citrix Endpoint Management vs IBM MaaS360 comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Citrix Endpoint Management and IBM MaaS360 based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Citrix Endpoint Management vs. IBM MaaS360 report (Updated: September 2022).
635,162 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud.""The MAM applications of the product are great."

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"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly.""All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product.""The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA.""The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package.""Remote enablement feature and access to internal resources on the VPN.""The most valuable features are mobile device management and security (which allows you to quarantine infected devices).""One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used.""My customers value the ability to control all their devices from a central point in IBM MaaS360."

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Cons
"Requires integrating with ABM before enabling some of the features.""Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."

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"Local technical support would be helpful.""User interface is basic and not very intuitive.""We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC.""The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful.""An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS.""The reporting and alerting could be improved.""The price could be lower.""Zero day support is something they can work on. They can make it a little bit more user-friendly."

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Pricing and Cost Advice
Information Not Available
  • "Fees are monthly and it's approximately $8 per user."
  • "Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
  • "I feel the pricing to be very high."
  • "MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
  • "The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
  • More IBM MaaS360 Pricing and Cost Advice →

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    Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
    635,162 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The product is capable of acting in many different ways to help secure architecture.
    Top Answer:At my level, I do not know what needs to be improved for the normal end-user because I do not really log into the devices anymore. But based on our experience — on my people's experience — I do not… more »
    Top Answer:Endpoint management is used for multiple things. One would be for my VPN gateway. Second, it is used for security. Using it, I do not have to put our data and our applications on laptops or other… more »
    Top Answer:Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool that we wanted. Ultimately we decided to choose IBM MaaS360 to secure and manage… more »
    Top Answer:Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.
    Top Answer:We are charged on a monthly basis. It's my understanding that the pricing is the same as or similar to Intune. If we do switch over, the pricing will be pretty much the same. With IBM, you had to have… more »
    Ranking
    Views
    2,324
    Comparisons
    1,786
    Reviews
    2
    Average Words per Review
    403
    Rating
    8.5
    Views
    6,463
    Comparisons
    5,101
    Reviews
    13
    Average Words per Review
    524
    Rating
    7.7
    Comparisons
    Also Known As
    MobileManager, Zenprise, XenMobile
    Fiberlink MaaS360, MaaS360
    Learn More
    Overview

    XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

    MaaS360 with Watson is the industry’s first and only cognitive unified endpoint management (UEM) platform, enabling a smarter approach for enterprises to manage and secure all endpoints plus their users, apps and content.

    MaaS360 can be used to manage disparate endpoint types—including smartphones, tablets, laptops, ruggedized devices and the Internet of Things (IoT)—all from a single console.

    Offer
    Learn more about Citrix Endpoint Management
    Learn more about IBM MaaS360
    Sample Customers
    Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
    Bancroft, Garuda Indonesia
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company21%
    Comms Service Provider15%
    Government9%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider38%
    Healthcare Company13%
    Financial Services Firm6%
    Legal Firm6%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Government12%
    Comms Service Provider10%
    Construction Company6%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise38%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise18%
    Large Enterprise57%
    REVIEWERS
    Small Business42%
    Midsize Enterprise23%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise18%
    Large Enterprise50%
    Buyer's Guide
    Citrix Endpoint Management vs. IBM MaaS360
    September 2022
    Find out what your peers are saying about Citrix Endpoint Management vs. IBM MaaS360 and other solutions. Updated: September 2022.
    635,162 professionals have used our research since 2012.

    Citrix Endpoint Management is ranked 16th in Enterprise Mobility Management (EMM) with 2 reviews while IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 14 reviews. Citrix Endpoint Management is rated 8.6, while IBM MaaS360 is rated 7.8. The top reviewer of Citrix Endpoint Management writes "Great application deployment, gateway and split tunnel features". On the other hand, the top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". Citrix Endpoint Management is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Desktop Central, Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro, whereas IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, SOTI MobiControl, Jamf Pro and BlackBerry Enterprise Mobility Suite. See our Citrix Endpoint Management vs. IBM MaaS360 report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.