We performed a comparison between Citrix Endpoint Management and IBM MaaS360 based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud."
"The MAM applications of the product are great."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"Remote enablement feature and access to internal resources on the VPN."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"Requires integrating with ABM before enabling some of the features."
"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."
"Local technical support would be helpful."
"User interface is basic and not very intuitive."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"The reporting and alerting could be improved."
"The price could be lower."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
Citrix Endpoint Management is ranked 16th in Enterprise Mobility Management (EMM) with 2 reviews while IBM MaaS360 is ranked 5th in Enterprise Mobility Management (EMM) with 14 reviews. Citrix Endpoint Management is rated 8.6, while IBM MaaS360 is rated 7.8. The top reviewer of Citrix Endpoint Management writes "Great application deployment, gateway and split tunnel features". On the other hand, the top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". Citrix Endpoint Management is most compared with Microsoft Intune, VMware Workspace ONE, ManageEngine Desktop Central, Cisco Meraki Systems Manager (MDM+EMM) and Jamf Pro, whereas IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, SOTI MobiControl, Jamf Pro and BlackBerry Enterprise Mobility Suite. See our Citrix Endpoint Management vs. IBM MaaS360 report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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