


Find out what your peers are saying about Cisco, Palo Alto Networks, Infoblox and others in Domain Name System (DNS) Security.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
I have seen a return on investment with Netskope as we saved a lot of time by catching all the threats and thoroughly understanding the cases.
The managed service aspect of Zscaler Internet Access has allowed for reduced staffing costs, resulting in a saving of approximately 20-25% compared to prior expenses.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
They align the right people at the right time to solve our problems, providing focused support.
Most of the time, being fairly IT-savvy means most issues can be resolved internally, and when a ticket is opened, it's for something really complicated.
The support team is excellent, and I would rate them nine out of ten.
The technical support for Zscaler Internet Access is rated around seven out of ten due to some response time issues and the engagement model.
Zscaler Internet Access customer service is really very good.
I find customer support to be quite adequate
Cisco Umbrella scales incredibly with the growing needs of my organization.
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
They declare an SLA regarding delays, making it a solid solution.
The solution is easy to scale for our use case and we have approximately 8,500 users working with it.
With the pricing structure that they currently have, it is only for big customers.
I find Zscaler Internet Access to be highly scalable, which was one of the reasons for choosing it.
Zscaler Internet Access is scalable and has points of presence across the globe to ensure low latency and reliable connections.
I have not experienced any major stability issues with Cisco Umbrella.
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
The stability and reliability of the Cisco Umbrella platform have been great.
Regarding pricing, Netskope is quite expensive, but when compared with other solutions, it's somehow justified because it has better categorization and more granular features regarding web protection, as it allows control of HTTP methods.
Netskope has proven to be stable, which is reflected in my rating of nine out of ten.
Zscaler Internet Access is stable and capable of building resilient architectures.
Zscaler Internet Access is very stable, and I would rate its stability as nine out of ten.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
The product can only shield a small area, making it less effective for larger spaces or multiple users.
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
Specifically, the use of AI/ML for anomaly detection and dealing with signatureless advanced threats would be beneficial.
There is a pressing need to expand this to 64,000 sessions.
It is important for the solution to correctly categorize websites as genuine or non-genuine, fitting them into the right category.
The response time and engagement model for technical support could be improved to handle complex outages more efficiently.
In future updates, I would like to see some of the features bundled into the existing product set, perhaps more AI features and a refreshed interface.
Zscaler Internet Access has introduced AI control for tools such as ChatGPT, providing options to restrict to text-only input without file or image uploads through CASB restriction controls.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
The prices need to be lower as the current pricing is exceedingly high.
Netskope is cost-effective compared to similar solutions like Zscaler.
Zscaler Internet Access is recognized as an expensive solution.
Zscaler Internet Access is less expensive than competitors like Palo Alto, offering a premium service justified by security enhancements and cost-effective scalability.
Of course, it is an expensive product.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
The most valuable feature of Cisco Umbrella is its DNS security.
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Netskope is cloud-native, enabling differentiation of tenants in cloud applications, whether they are enterprise or personal, and provides control over shadow IT access.
The threat protection capabilities are beneficial, especially in reducing the load on email traffic by preventing phishing emails and providing malware protection from advanced threats.
Having these functionalities integrated into one dashboard makes Netskope efficient and user-friendly.
It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses.
Zscaler Internet Access has positively impacted my organization by reducing the dependency on on-premises hardware and improving security posture, enabling faster user onboarding, and providing better performance for remote users.
The most valuable feature for me is the ability to see how my network and traffic looks with modules like analytics and insights.
| Product | Mindshare (%) |
|---|---|
| Cisco Umbrella | 18.1% |
| Palo Alto Networks DNS Security | 8.7% |
| Infoblox Advanced DNS Protection | 8.4% |
| Other | 64.8% |
| Product | Mindshare (%) |
|---|---|
| Netskope | 13.2% |
| Prisma Access by Palo Alto Networks | 13.2% |
| Cato SASE Cloud Platform | 9.3% |
| Other | 64.3% |
| Product | Mindshare (%) |
|---|---|
| Zscaler Internet Access | 10.3% |
| Cisco Umbrella | 10.2% |
| Prisma Access by Palo Alto Networks | 7.8% |
| Other | 71.7% |


| Company Size | Count |
|---|---|
| Small Business | 50 |
| Midsize Enterprise | 30 |
| Large Enterprise | 51 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 9 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 38 |
Cisco Umbrella provides fast-deploying DNS-layer security with powerful threat protection capabilities. Trusted by over 30,000 entities, it ranks highly in DNS security and effectively supports secure remote work environments.
Cisco Umbrella offers comprehensive DNS security, web filtering, and ease of use, enhancing network security through robust threat protection and malware prevention. It processes over 600 billion requests daily, making it a leader in its field. The seamless integration with existing infrastructures and cloud-based nature makes it suitable for remote and distributed work environments, ensuring consistent security throughout. Management is streamlined with a single-pane interface that simplifies administration, while in-depth reporting capabilities provide valuable insights for continuous monitoring.
What are the key features of Cisco Umbrella?Cisco Umbrella is widely adopted in industries requiring advanced DNS-level security to counteract malware, phishing, and cyber threats. Its ability to monitor and protect remote and roaming employees makes it an attractive option for sectors highly dependent on cloud services. By managing DNS queries and blocking harmful sites, Cisco Umbrella enhances cybersecurity across networks, providing an added layer of protection for businesses worldwide.
Netskope provides cutting-edge cloud security, offering comprehensive data protection with scalable architecture and 360-degree visibility.
Netskope offers organizations a streamlined cloud-native security approach that simplifies enforcing policies and ensures secure data handling. It provides real-time threat protection, tenant differentiation, and robust policy management. Integrating with tools like Office 365 enhances data governance and visibility across applications such as Teams and Google Workspace.
What are the key features of Netskope?Industries adopting Netskope typically focus on cloud security to safeguard sensitive data across multi-cloud environments. Organizations utilize its capabilities for remote access security, web filtering, and identity management to address compliance and regulatory requirements. By ensuring secure, efficient data handling, Netskope proves valuable across sectors with diverse security needs.
Zscaler Internet Access provides internet security through cloud-native architecture, ensuring threat protection and traffic management without relying on traditional VPNs and firewalls.
It enhances security by offering features such as CASB and DLP. With its cloud-native proxy architecture, it facilitates seamless security with reduced latency and high availability. Organizations value the scalability and centralized policy management, integrating seamlessly with existing systems for remote work. It ensures secure traffic management by delivering advanced threat protection and support for applications through SSL inspection and sandboxing. Enhanced measures for DLP, better integration with tools like MFA, and optimized reporting are areas for growth.
What are the key features?Many industries leverage Zscaler Internet Access for securing internet traffic and safeguarding against threats like malware and DDoS attacks. It is integral as a secure web gateway to fulfill data loss prevention, bandwidth control, and filtering needs, allowing remote users robust access and protection globally. Companies employ it alongside existing tools for proper security and policy enforcement.