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Prisma Access Browser vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Prisma Access Browser
Ranking in Secure Web Gateways (SWG)
30th
Average Rating
6.0
Reviews Sentiment
1.0
Number of Reviews
1
Ranking in other categories
Enterprise Browsers (2nd)
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of August 2025, in the Secure Web Gateways (SWG) category, the mindshare of Prisma Access Browser is 1.3%, up from 1.1% compared to the previous year. The mindshare of Zscaler Internet Access is 14.5%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

SN
Feedback highlights ease of use while needing further development
I work with Palo Alto Panorama, Prisma, Prisma Cloud, Prisma Access, Strata Cloud Manager, and Firewall on-premise including the VM-Series and PA-Series from the Palo Alto catalog. I am in network security with 15 years of experience. I have five years of experience with Palo Alto, 15 years with Check Point, 15 years with Cisco, and five years with Imperva. In the Portuguese market, Firewall has a 17% to 60% market share. Implementation is done in the cloud, in Azure and AWS, and includes firewall appliance for the one and two series. Prisma Access Browser is currently replacing SSL VPN. A partner has one implementation in a major telecom provider in Portugal. A use case is to replace the partner with SSL VPN, a clientless VPN. The overall rating for this solution is 6 out of 10.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.
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864,574 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
13%
Manufacturing Company
10%
Retailer
7%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Prisma Access Browser?
The maturity of the product needs improvement as the implementation is very complex. The requirements are very hard to implement because it is for a top-level provider client, one of the most impor...
What is your primary use case for Prisma Access Browser?
The project is finishing now and I have delivered the documentation. The project has been signed off. It is tunnel-based, and it is used to access the customer's private workload and to access the ...
What advice do you have for others considering Prisma Access Browser?
I work with Palo Alto Panorama, Prisma, Prisma Cloud, Prisma Access, Strata Cloud Manager, and Firewall on-premise including the VM-Series and PA-Series from the Palo Alto catalog. I am in network ...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

No data available
ZIA
 

Overview

 

Sample Customers

Lemonade, Rapyd, Telit Cinterion, Landry’s, Golden Nugget, Houston Rockets
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Cisco, Fortinet, Palo Alto Networks and others in Secure Web Gateways (SWG). Updated: July 2025.
864,574 professionals have used our research since 2012.