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Cisco Umbrella vs Fortinet FortiGate comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Cisco Umbrella delivers high ROI by saving time, enhancing security, and integrating smoothly, leading to increased productivity and satisfaction.
Sentiment score
5.9
Fortinet FortiGate offers cost savings, enhanced productivity, and robust security, leading to high ROI and user satisfaction.
Cisco is a big brand in the networking domain, but in security, they are pushing a lot and improving day by day.
Chief Technology Officer at Binary Global Limited
From my point of view, the biggest return on investment when using the solution is that it makes it a lot easier to delegate some of the tasks that were traditionally used, such as building policies on the firewalls and doing it through Cisco Umbrella.
Network Engineer at a tech consulting company with 501-1,000 employees
The biggest return on investment when using Cisco Umbrella for me is the ease of use of the fact that we've deployed this with our Cisco VPN Secure Client, so every computer has the Umbrella module in it.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
When investing in cybersecurity with Fortinet FortiGate 200, which costs more than $10,000, companies that are growing directly can expect ROI within 1.5 to 3 years.
Manager, Information Technology Operation/Presales at TechMonarch
 

Customer Service

Sentiment score
7.8
Cisco Umbrella support is praised for quick resolutions, professional service, and effective technical guidance despite occasional delays.
Sentiment score
6.5
Fortinet FortiGate's customer service is responsive and helpful but needs improvement in response times for high-priority issues.
I would rate customer support ten out of ten due to the excellent assistance throughout the POC process.
Manager Cyber Security Department at Mana
Cisco's support is fantastic, providing assistance when needed, especially during the initial installation process.
Director at Infosonik Systems Ltd
If I don't need to go to support all the time, that means the product is working fine, so I'm very happy with them.
Network Engineer at a tech consulting company with 501-1,000 employees
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
 

Scalability Issues

Sentiment score
8.0
Cisco Umbrella efficiently supports scalability for businesses of all sizes with seamless adaptation and minimal resource demand.
Sentiment score
7.1
Fortinet FortiGate is praised for scalable adaptability and seamless integration but requires hardware upgrades for high-performance needs.
Cisco Umbrella scales incredibly with the growing needs of my organization.
Network Engineer at a construction company with 1,001-5,000 employees
Cisco Umbrella scales really well with the growing needs of my company, bringing the ability to ensure that people are safe and connected.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
Cisco Umbrella scales effectively with the growing needs of my company; it's excellent, and I have experienced no issues.
Senior Network Engineer at Boys Town
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
 

Stability Issues

Sentiment score
8.2
Cisco Umbrella offers reliable, stable performance with excellent uptime, effective security features, and minimal disruptions for enterprise needs.
Sentiment score
7.7
Fortinet FortiGate is highly rated for reliable stability and dependable uptime, even under heavy loads and high availability setups.
I have not experienced any major stability issues with Cisco Umbrella.
Director at Infosonik Systems Ltd
Cisco Umbrella Secure Access is pretty stable in my mind, and we have not seen many glitches that would have interrupted services at customer locations.
Chief Technology Officer at Binary Global Limited
The stability and reliability of the Cisco Umbrella platform have been great.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
 

Room For Improvement

Cisco Umbrella users seek better endpoint integration, simplified licensing, improved support, enhanced security features, and easier system compatibility.
Fortinet FortiGate users desire better third-party integration, intuitive interfaces, comprehensive support, and resolution of cost, stability, and performance issues.
Making it more flexible and easy to deploy, particularly when integrating with other technologies like Active Directory and proxies, would be beneficial.
Manager Cyber Security Department at Mana
The product can only shield a small area, making it less effective for larger spaces or multiple users.
Director at Infosonik Systems Ltd
I have to write an email to Umbrella support to get assistance, unlike the other products where I can call the Cisco technical assistance center and get an engineer.
CTO at Next Technologies Ltd
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
It is how quickly each of these companies adapts to that and brings in more value to the customer.
Principal Consultant at Epitome Infotech Solutions (P) Ltd
The main area for improvement in Fortinet FortiGate is the firmware versions, as we face uncertainties regarding upgrades and frequent bugs that require self-fixing of problems.
Senior Manager IT at a tech services company with 1,001-5,000 employees
 

Setup Cost

Cisco Umbrella pricing varies in cost-effectiveness based on features, with flexible licensing and potential discounts for certain partners.
Fortinet FortiGate offers competitive pricing and good value with included features, though costs may be high for small businesses.
We've bundled that with our firewall stuff and our VPN, which brings the price down and adds the ability to grow.
Senior Network Engineer at Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C.
The only cost associated is the license cost unless additional solutions need to be integrated with Umbrella, which would incur extra costs.
Director at Infosonik Systems Ltd
The prices need to be lower as the current pricing is exceedingly high.
Network Solutions Architect at a financial services firm with 10,001+ employees
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The advantages of Fortinet FortiGate over its competitors include good pricing and meeting our requirements at a lower cost.
Information Technology Infrastructure Section Head at a consumer goods company with 11-50 employees
 

Valuable Features

Cisco Umbrella provides DNS security, integration, and user management, enhancing protection for hybrid work environments and remote users.
Fortinet FortiGate offers integrated security, user-friendly management, and cost-effective protection, enhancing network performance and security seamlessly.
The DNS layer security provided by Cisco Umbrella is very effective for our security posture, offering us vast improvements in visibility over DNS queries and potential threats.
Manager Cyber Security Department at Mana
The most valuable feature of Cisco Umbrella is its DNS security.
Network Solutions Architect at a financial services firm with 10,001+ employees
The best possible thing is that it is very easy to deploy, easy to configure, and very fast to get onboarded with a customer because this is a cloud-based service.
Chief Technology Officer at Binary Global Limited
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
The most valuable feature is the deep inspection for traffic, which is capable of identifying zero-day attacks.
Consultant at SKYE AS
 

Categories and Ranking

Cisco Umbrella
Ranking in Secure Web Gateways (SWG)
1st
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
124
Ranking in other categories
Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Domain Name System (DNS) Security (1st), Cisco Security Portfolio (3rd)
Fortinet FortiGate
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
594
Ranking in other categories
Firewalls (1st), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
 

Mindshare comparison

As of August 2026, in the Secure Web Gateways (SWG) category, the mindshare of Cisco Umbrella is 9.5%, down from 18.0% compared to the previous year. The mindshare of Fortinet FortiGate is 6.5%, up from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
Cisco Umbrella9.5%
Fortinet FortiGate6.5%
Other84.0%
Secure Web Gateways (SWG)
 

Featured Reviews

SS
Sr. Technical Executive at a computer software company with 11-50 employees
Has required extensive customization for non-technical users and still needs better simplification
Customization for basic users can be complex, as it is targeted toward only technical users. It would be beneficial if Cisco simplifies the customization process while still ensuring strong security to prevent unauthorized access. Simplifying the customization part could enhance Cisco Umbrella, but overall, it is a good solution for me.
Yati Gharat - PeerSpot reviewer
Chief Technology Officer at Litmus
Unified security management has simplified data center protection and optimized branch connectivity
In my opinion, a potential area of improvement for Fortinet FortiGate is that while it has a pretty good dashboard, which is not an issue as such, when we talk about hardware parameters, sometimes the hardware gets pretty heated up. Given the amount of traffic going through it, that is fine. However, the heat of the hardware has to be looked into. Fortinet FortiGate firewall is good, but other products like the switching part and all that fabric, in handling very audio-video traffic, sometimes it struggles on the switching part, but on the routing part, it is fine. On the firewall part, it is good; there is no issue as such up till now. Additionally, I suggest that Fortinet can add software which is in a controlled way, particularly regarding AI and ML. It should not happen that the AI/ML takes certain decisions which are not beneficial for the organization. The control should remain with the team members who are responsible for configuring this firewall.
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
909,563 professionals have used our research since 2012.
 

Comparison Review

it_user216600 - PeerSpot reviewer
Senior Technical Consultant with 51-200 employees
Jan 3, 2016
Sophos UTM vs. Fortinet FortiGate
I have used both Sophos and Fortinet products in production and I have found the Sophos UTM appliances (hardware and virtual) to be a better fit most of the time -- with a few caveats which I will touch on below. In both instances, the transition from TMG will be mostly straightforward. The main…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
8%
Manufacturing Company
8%
Non Profit
7%
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise31
Large Enterprise52
By reviewers
Company SizeCount
Small Business372
Midsize Enterprise138
Large Enterprise195
 

Questions from the Community

Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What is your experience regarding pricing and costs for Cisco Umbrella?
The pricing for Cisco Umbrella is fair compared to other platforms out there for DNS security. We acquired it as a bundle with other Cisco purchases.
Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage at large. In my opinion, Fortinet would be the best option and l use Fortinet too...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know the firewalls change every 5 to 7 years as stated but you really do need to upg...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite good. The most valuable features for me are their web and email filtering. I wou...
 

Also Known As

OpenDNS
Fortinet FortiGate Next-Generation Firewall
 

Overview

 

Sample Customers

Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Find out what your peers are saying about Cisco Umbrella vs. Fortinet FortiGate and other solutions. Updated: August 2026.
909,563 professionals have used our research since 2012.