We performed a comparison between Cisco Secure Email and Trend Micro InterScan Messaging Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"The good part is that you don't have to configure it, which is very convenient."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"The most valuable features are protection against ransomware and spam."
"ATP has been the most valuable in improving our email security posture."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"Administration of the email domains and custom filters are easily done via the web interface."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"The solution provides protection with its Email Track Records and Machine Manual features."
"The technical support services are excellent."
"The UI needs to be more user-friendly."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"The XDR dashboard has room for improvement."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The reporting functionality needs to be improved."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"The tool's pricing can be improved."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"The product's GUI for the dashboard needs improvement."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"The solution's pricing could be improved."
"The product's pricing could be more flexible."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while Trend Micro InterScan Messaging Security is ranked 31st in Email Security with 2 reviews. Cisco Secure Email is rated 8.4, while Trend Micro InterScan Messaging Security is rated 7.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Trend Micro InterScan Messaging Security writes "Has good technical support services but could have flexible pricing ". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Trend Micro InterScan Messaging Security is most compared with Trend Micro Email Security and Microsoft Exchange Online Protection (EOP). See our Cisco Secure Email vs. Trend Micro InterScan Messaging Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.