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Cisco Secure Email pros and cons

Vendor: Cisco
4.2 out of 5
Badge Leader

Pros & Cons summary

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Prominent pros & cons

PROS

Cisco Secure Email provides strong spam and malware protection, effectively filtering unwanted messages and ensuring advanced security.
It features advanced threat intelligence capabilities, integrating seamlessly with Cisco Talos for comprehensive threat analysis.
Cisco Secure Email offers easy integration with existing Cisco products, enhancing network security with shared information between devices.
The integration with Active Directory allows customizable user permissions and application restrictions, improving security management.
Cisco Secure Email offers reliable technical support and TAC assistance, ensuring prompt and effective issue resolution.

CONS

Initial setup can be complex and challenging, especially with multiple sites and cluster arrangements.
High availability and clustering features need to be included for better service continuity.
Improvement is needed in malware detection and phishing filter effectiveness for newer threats.
Licensing complexities, including issues with smart licensing, need resolving for smoother renewals.
There is a lack of advanced security integration such as EDR responses and AI-based features.
 

Cisco Secure Email Pros review quotes

it_user817158 - PeerSpot reviewer
Senior Network Administrator at a tech services company
Feb 9, 2018
The system enables end users to manage their own whitelists/blacklists.
SM
Head System /Solution Architect at sorfert
Apr 4, 2019
Because we scan products, and there is a lot of critical data, security is very important in these cases.
reviewer1052493 - PeerSpot reviewer
Senior Email Engineer at a legal firm with 1,001-5,000 employees
Mar 31, 2019
At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage.
Learn what your peers think about Cisco Secure Email. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,745 professionals have used our research since 2012.
MM
Network Engineer at a recreational facilities/services company with 10,001+ employees
Apr 3, 2019
It integrates with Active Directory and we can limit specific users to using specific applications.
SB
System Administrator at a financial services firm with 1,001-5,000 employees
Apr 4, 2019
I can customize the configuration and policies.
RS
Network Security Consultant at a tech services company with 51-200 employees
Apr 4, 2019
It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection.
ED
Founder, CEO, & President at Krystal Sekurity
Apr 11, 2019
The most valuable features are protection against ransomware and spam.
JA
Network Security Engineer at a tech services company with 11-50 employees
Apr 11, 2019
The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it.
ML
Network Security Engineer at Konga Online Shopping Ltd
Apr 11, 2019
Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification.
GS
Information Security Administrator at a tech vendor
Apr 17, 2019
There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system.
 

Cisco Secure Email Cons review quotes

it_user817158 - PeerSpot reviewer
Senior Network Administrator at a tech services company
Feb 9, 2018
The user interface could be updated.
SM
Head System /Solution Architect at sorfert
Apr 4, 2019
The initial setup was complex because I have two sites with physical clusters.
reviewer1052493 - PeerSpot reviewer
Senior Email Engineer at a legal firm with 1,001-5,000 employees
Mar 31, 2019
I would like them to add some clustering or high availability features.
Learn what your peers think about Cisco Secure Email. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
880,745 professionals have used our research since 2012.
MM
Network Engineer at a recreational facilities/services company with 10,001+ employees
Apr 3, 2019
The hardware is not up to the mark. Two to three times a year we have complete downtime.
SB
System Administrator at a financial services firm with 1,001-5,000 employees
Apr 4, 2019
The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI.
RS
Network Security Consultant at a tech services company with 51-200 employees
Apr 4, 2019
I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services.
ED
Founder, CEO, & President at Krystal Sekurity
Apr 11, 2019
The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user.
JA
Network Security Engineer at a tech services company with 11-50 employees
Apr 11, 2019
We didn't get any malware, but a few phishing emails, maybe one or two, slipped in.
ML
Network Security Engineer at Konga Online Shopping Ltd
Apr 11, 2019
One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances.
GS
Information Security Administrator at a tech vendor
Apr 17, 2019
They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters.