"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"Fortinet FortiMail's most valuable features are antispam, antivirus, database, and data loss prevention (DLP)."
"When combining this solution with other Fortinet products, such as FortiGate, it integrates well and provides a comprehensive protection package."
"The most valuable features are the endpoint defense features, it is very secure."
"Clean user interface and good sandbox."
"Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam."
"FortiMail is extremely flexible and very easy to learn. Compared to other email security products that we've tried, it is mainly the ease of configuration that makes FortiMail valuable to us."
"I am satisfied with both the scalability and the stability of this solution."
"The deployment is simple and once up and running it is easy to manage."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The reporting functionality needs to be improved."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"I have little to say about possible improvements, but the configuration for content blocking could be better. So, for example, if the email includes the line "You have a Bitcoin", I would like it to be easier to block it before it enters an inbox. Fortinet could maybe offer better or simpler help on how to do this properly."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"The infrastructure could be improved."
"High Availability needs improvement."
"The solution could improve by making the UI more user-friendly and increasing spam and threat detection capabilities."
"The statistics and BI in general could be improved."
"The solution is user-friendly to a degree but the dashboard needs improvement."
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
FortiMail appliances and virtual appliances are proven, powerful email security platforms for any size organization — from small businesses to carriers, service providers, and large enterprises. Purpose-built for the most demanding messaging systems, FortiMail appliances employ Fortinet’s years of experience in protecting networks against spam, malware, and other message-borne threats.
Cisco Secure Email is ranked 1st in Email Security with 11 reviews while Fortinet FortiMail is ranked 3rd in Email Security with 13 reviews. Cisco Secure Email is rated 9.0, while Fortinet FortiMail is rated 8.6. The top reviewer of Cisco Secure Email writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of Fortinet FortiMail writes "User-friendly, multi-platform, easy to setup and troubleshoot". Cisco Secure Email is most compared with FireEye Email Security, Proofpoint Email Protection, Cisco Secure Email Cloud Mailbox, Barracuda Email Security Gateway and Symantec Messaging Gateway, whereas Fortinet FortiMail is most compared with Barracuda Email Security Gateway, Microsoft Defender for Office 365, Fortinet FortiMail Cloud, Proofpoint Email Protection and Microsoft Exchange Online Protection. See our Cisco Secure Email vs. Fortinet FortiMail report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.