We changed our name from IT Central Station: Here's why

Cisco Secure Email vs Proofpoint Email Protection comparison

Cancel
You must select at least 2 products to compare!
Featured Review
Find out what your peers are saying about Cisco Secure Email vs. Proofpoint Email Protection and other solutions. Updated: January 2022.
563,148 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round.""The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path.""I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."

More Cisco Secure Email Pros →

"The most valuable features are the business email compromise protection and targeted attack prevention.""They have customized security rules, mature rules, anti-virus protection, as well as email authentication similar to SPF, DKIM, and DMARC.""Its anti-phishing functionality is the most valuable. Certainly, the biggest problem I have is phishing.""A one-stop shop for email protection""The solution scales quite well.""Proofpoint is the main tool for blocking spam because it denies the connection altogether.""The anti-spam features are excellent on the email firewalls.""I like all the features with Proofpoint, such as how it filters the spam and marketing mail, lost reality mail, blocks phishing attacks, blocks malicious attachments, and stops phishing links. Also it can defend against the business email compromise impersonation technique. It is a complete solution for all email attacks. It filters for the bad, malicious attachments. If there is any executable file, it can be deleted. It is a good, complete solution."

More Proofpoint Email Protection Pros →

Cons
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""The reporting functionality needs to be improved.""The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge.""We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well.""The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration.""The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."

More Cisco Secure Email Cons →

"Integration for reporting needs to be improved, it's too complex.""The solution could be improved with the addition of PLP and email encryption features.""It has too many screens. It is kind of a conglomeration of products. In other words, they built product A, product B, and product C, and they are yet to integrate them into a single administrative console. I would certainly like to see a more seamless administrative interface. I would also like to see them include more bang for the buck, by including features like email fraud protection, rather than making their product so piecemeal, where you are buying little pieces. I agree with the idea of having multiple tiers or layers, but maybe as small, medium, and large, as opposed to an a la carte menu.""It's scalable, but the devil's in the details — you have to know your email volumes.""The Secure Mail aspect should have an Outlook add-in, instead of an external dashboard that outside users have to access.""The incident reporting on offer needs to be improved. It's lacking right now. It should be on the platform somewhere.""I would want better spear phishing protection in the essentials package.""The largest complaint that we hear from our customers is that there is no local support."

More Proofpoint Email Protection Cons →

Pricing and Cost Advice
  • "You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features."
  • "In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost."
  • "The licensing was all transferred."
  • "Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service."
  • "Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."
  • "There are additional fees for adding features."
  • "At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
  • "The price is reasonable."
  • "Proofpoint is fairly expensive."
  • "The licensing is basically $8/user."
  • "It is multiple times more expensive, which made it very much less attractive."
  • More Proofpoint Email Protection Pricing and Cost Advice →

    report
    Use our free recommendation engine to learn which Email Security solutions are best for your needs.
    563,148 professionals have used our research since 2012.
    Questions from the Community
    Top Answer: 
    The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it… more »
    Top Answer: 
    We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks… more »
    Top Answer: 
    The Basic Email Coverage is pretty close to the same price as the Extended Email Security of other companies. To start basic at Proofpoint, let's say more expensive than other basic packages. To jump… more »
    Top Answer: 
    It was easier to use Microsoft than Proofpoint. We had some issues with their sales consultant. We got into a dispute and he ended up leaving the company. It's unknown if he was unhappy being at the… more »
    Ranking
    1st
    out of 56 in Email Security
    Views
    12,125
    Comparisons
    7,713
    Reviews
    11
    Average Words per Review
    1,574
    Rating
    8.9
    2nd
    out of 56 in Email Security
    Views
    12,275
    Comparisons
    9,223
    Reviews
    12
    Average Words per Review
    601
    Rating
    8.9
    Comparisons
    Also Known As
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Proofpoint Enterprise Protection
    Learn More
    Overview

    Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

    Proofpoint Email Protection stops malware and non-malware threats such as impostor email (also known as email fraud). Deployed as a cloud service or on-premises, it provides granular filtering to control bulk "graymail" and other unwanted email. And business continuity capabilities keep email communications flowing, even when your email server fails.

    Offer
    Learn more about Cisco Secure Email
    Learn more about Proofpoint Email Protection
    Sample Customers
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
    Top Industries
    REVIEWERS
    Energy/Utilities Company19%
    Retailer14%
    Manufacturing Company10%
    Financial Services Firm10%
    VISITORS READING REVIEWS
    Comms Service Provider28%
    Computer Software Company23%
    Government6%
    Financial Services Firm5%
    REVIEWERS
    University29%
    Consumer Goods Company29%
    Retailer14%
    Construction Company14%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider21%
    Financial Services Firm5%
    Government5%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise24%
    Large Enterprise41%
    VISITORS READING REVIEWS
    Small Business8%
    Midsize Enterprise23%
    Large Enterprise69%
    REVIEWERS
    Small Business42%
    Midsize Enterprise17%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise12%
    Large Enterprise63%
    Find out what your peers are saying about Cisco Secure Email vs. Proofpoint Email Protection and other solutions. Updated: January 2022.
    563,148 professionals have used our research since 2012.

    Cisco Secure Email is ranked 1st in Email Security with 11 reviews while Proofpoint Email Protection is ranked 2nd in Email Security with 12 reviews. Cisco Secure Email is rated 9.0, while Proofpoint Email Protection is rated 9.0. The top reviewer of Cisco Secure Email writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of Proofpoint Email Protection writes "Flexible, very secure, and offers excellent technical support". Cisco Secure Email is most compared with FireEye Email Security, Fortinet FortiMail, Cisco Secure Email Cloud Mailbox, Barracuda Email Security Gateway and Symantec Messaging Gateway, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Palo Alto Networks WildFire, Microsoft Exchange Online Protection, Fortinet FortiMail and KnowBe4. See our Cisco Secure Email vs. Proofpoint Email Protection report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.