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Buyer's Guide
Email Security
June 2022
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HirenShah - PeerSpot reviewer
Director at Dynamic Computer Services
Real User
Top 10
A good all-in-one package with phenomenal anti-phishing capabilities and good support
Pros and Cons
  • "This product is powerful and quite simple to use."
  • "I would like to have better integration with third-party archival vendors to facilitate moving data in and out."

What is our primary use case?

This is a total email security solution.

What is most valuable?

This product is powerful and quite simple to use.

It has a unified interface for archiving, security, and backup, all put together into one portfolio.

This product has phenomenal anti-phishing capabilities.

What needs improvement?

I would like to have better integration with third-party archival vendors to facilitate moving data in and out. This is definitely an area that should be worked on.

Having better user admin controls from an application perspective would also be helpful.

For how long have I used the solution?

We have been using the Barracuda Email Security Gateway for about a year.

What do I think about the stability of the solution?

It is very stable and we have had no issues.

Because it is a cloud subscription, it is updated automatically.

What do I think about the scalability of the solution?

In terms of scalability, we haven't had any issues. We have more than 100 users. There are a couple of administrators but most of them are end-users.

How are customer service and technical support?

The Barracuda support is far better than Trend Micro.

Which solution did I use previously and why did I switch?

Prior to Barracuda, we were using Trend Micro InterScan Messaging Security, and then we were using Symantec's Email Security. We now have all of the features that we want in a single product.

Working with Trend Micro is a little bit tricky at this point in time.

How was the initial setup?

This solution is very easy to install. It took us a couple of days to deploy.

What's my experience with pricing, setup cost, and licensing?

We pay between $8 and $10 USD per user per month.

What other advice do I have?

Overall, this is a good product with wonderful security capabilities and I definitely recommend it.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Security Technical Manager at a tech services company with 51-200 employees
Real User
Top 5
High detection rate, simple installation, and customizable
Pros and Cons
  • "Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
  • "My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."

What is our primary use case?

Fortinet FortiMail helps protect our organization's emails from attacks and threats on their system.

What is most valuable?

Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good.

What needs improvement?

My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough.

For how long have I used the solution?

I have been using Fortinet FortiMail for approximately five years.

What do I think about the scalability of the solution?

I have approximately 10 customers using this solution.

How are customer service and support?

I am certified to give support and I have not used the support very often.

I have not faced any issues with the configurations. All technical support issues I had were because of a new feature that caused a bug that needed to be upgraded.

Which solution did I use previously and why did I switch?

I have used other solutions previously and Fortinet FortiMail is better than Cisco and Trend Micro IMSVA.

How was the initial setup?

The installation is simple.

What's my experience with pricing, setup cost, and licensing?

There is either an annual or six-month charge to use this solution. Fortinet FortiMail is cheaper than Proofpoint or Cisco Security, or other email security appliances.

What other advice do I have?

I would recommend this solution to others.

I rate Fortinet FortiMail a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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Buyer's Guide
Email Security
June 2022
Get our free report covering Trend Micro, Microsoft, Fortinet, and other competitors of Trend Micro InterScan Messaging Security. Updated: June 2022.
610,518 professionals have used our research since 2012.