At times, we feel the pricing is a bit too high, but then, there is also room for discounts. We enjoy a lot of discounts, and that is why we are still with them. There are no costs in addition to the standard licensing fees.
With respect to transferring policies and licenses, Smart Licensing has really improved the overall licensing model for Cisco. We've been really happy with Smart Licensing. There are additional fees for adding features. For example, things like AMP are additional licenses. Because it's all done via the Smart Licensing portal, when new licenses are acquired they're dropped in our bucket, so to speak, and then the solution just grabs those licenses. There is no back and forth required. The license ends up in the bucket and then the solution syncs with Smart Licensing and we're good to go.
The licensing was all transferred. A fair amount of the configuration had to be done by hand. We didn't transfer the people safe list and block lists. There were a number of things that we didn't transfer because they were in the cloud. It was a matter of going through and reconfiguring.
You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features. It really comes down to analyzing what you are actually getting. You might find something at half the price, but what are they not giving you that Cisco's giving you, and do you think that that matters to your company or not? It's an individual thing, but that was what we looked at. Does that make a difference to Revolution as a company or is it something we can do without? Cisco gave us the best overall package.
The licensing was not per user, the licensing model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly. Aside from the standard licensing fees, you have to pay for support.
We took a three-year license. In addition to the standard licensing, there is a cost for SMARTnet as well. That is necessary because the hardware device is not stable at all. So if anything goes wrong we have two appliances to use. With SMARTnet, Cisco will send a new device within a week.
I work as a Quality Executive at a Consumer Goods company.
At the moment, we're researching an email security solution. We have 1000+ users.
Among others, we've been looking at these products: Cisco Secure Email, Forcepoint Email Security and Barracuda Email Security Gateway.
Which o... Read More »
SimonClarkTunde is absolutely right and is what I was trying to say in my first answer… more »