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Microsoft Exchange Online Protection (EOP) vs Trend Micro InterScan Messaging Security comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Email Archiving (1st), Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th), Secure Email Gateway (SEG) (1st)
Microsoft Exchange Online P...
Ranking in Email Security
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
38
Ranking in other categories
Anti-Malware Tools (7th)
Trend Micro InterScan Messa...
Ranking in Email Security
33rd
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
Secure Email Gateway (SEG) (14th)
 

Mindshare comparison

As of May 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 12.9%, down from 18.3% compared to the previous year. The mindshare of Microsoft Exchange Online Protection (EOP) is 6.7%, down from 9.1% compared to the previous year. The mindshare of Trend Micro InterScan Messaging Security is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Sandeep G. - PeerSpot reviewer
Easy to deploy and user-friendly with simple dashboards
I'm also using Microsoft Defender. We've also used Proofpoint. Proofpoint has more granularity. It also offers different features. Exchange Online and Defender offer safe attachments and anti-malware. However, they just have one single option for features, and you check a box, and it enables one blanket policy. With Proofpoint, you can choose your options. Microsoft products are good and more user-friendly in general. They are just missing the granularity aspect. In Proofpoint, the tap and trap work very well, and it has some kind of monitoring as well for the tap and trap. When you're moving from Proofpoint to Microsoft, if you need to do a comparison and if you need to showcase to the customer all features are working as expected, some functionalities might be a little difficult for us to showcase. Maybe that dashboard will differ. It's a common dashboard that we have for Microsoft. Maybe Proofpoint has got more features, however, for use cases, it'll be a little difficult to demonstrate to the customer. We've moved to this solution since we were moving the majority of our products to Azure. We wanted to move to the cloud to reduce hardware costs and avoid having a separate server, which we do not need for Exchange.
Abdul  Waris - PeerSpot reviewer
Deploy features like DLP and BEC for enhanced security
Multiple clients are using email security. We provide solutions based on what they need, and we configure them accordingly as per the requirement With Trend Micro email security gateway, we can deploy features like DLP and BEC. It includes Office 365 protection and sandboxing. This provides…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Defender for Office 365 facilitates efficient management and updates through the cloud. We do not have to worry about incompatibilities. It just works."
"It has significantly decreased my time to detection and response."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The product's scalability is good."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The most valuable feature of Microsoft Defender for Office 365 is data backups that we can provide through ticket requests."
"Overall, I would rate Microsoft Defender for Office 365 at a ten."
"Online Protection's most valuable feature is its admin interface."
"The most valuable feature of Microsoft Exchange Online Protection is the accidental release of information protection capabilities. Additionally, the solution is easy to use."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"The solution uses artificial intelligence and machine learning, so you don't need train it to detect something. The detection and response times are short. It's an excellent product."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"It's definitely scalable."
"Microsoft EOP's most valuable feature is a shared mailbox."
"I like the product's ZAP feature."
"With Trend Micro email security gateway, we can deploy features like DLP and BEC."
"The solution provides protection with its Email Track Records and Machine Manual features."
"With Trend Micro email security gateway, we can deploy features like DLP and BEC."
"The technical support services are excellent."
 

Cons

"The visibility for the weaknesses in the system and unauthorized access can be improved."
"There's room for improvement regarding the time frame for retrieving emails."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS records like SPF, DKIM, and DMARC are not properly published."
"We need a separate license and we don't know how to get the license that is required."
"If a company wants to put in line back-to-back anti-spam solutions, they need to work on that part because Microsoft recommends either you use EOP as a front line or you don't use it."
"The solution must improve the user experience."
"The security compliance features need to be improved. Sometimes, a client's mailbox becomes full because of retained information and not because of mail. I would like to see improvement in block rules as well."
"Performance and speed should continue to be improved."
"We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies."
"Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful."
"It doesn't protect against everything. We do need protection for, for example, endpoints."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The solution's pricing could be improved."
"The product's pricing could be more flexible."
"There is room for improvement in content filtration, expressions, file sharing, and policy configuration."
"There is room for improvement in content filtration, expressions, file sharing, and policy configuration."
 

Pricing and Cost Advice

"The license is expensive because the cost is based on the number of users."
"The pricing has become expensive."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The pricing is normal. Considering its popularity, it's not overpriced."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"The product is expensive."
"The solution's pricing is subscription-based rather than a yearly licensing cost. Pricing is based on the size of the environment and company and can be expensive."
"The price could be lower."
"The solution should reduce the cost."
"The tool's pricing is excellent."
"The pricing for the solution depends on what you are trying to achieve with the use of the product, but I know that it is not a cheaply priced product. Yearly payments have to be made towards the licensing fees of the solution."
"On a scale of one to ten, where one is cheap, and ten is very expensive, I rate the pricing a six. For licensing, we can make monthly or yearly payments. Right now, we pay 5 USD per month to secure a person's license."
"Apart from the license fee for the solution, there are no additional costs."
"I rate Trend Micro InterScan Messaging Security’s pricing a seven out of ten."
"Trend Micro is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Financial Services Firm
9%
Government
9%
Manufacturing Company
7%
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
Microsoft is quite affordable with a lot of features available for any size organization.
What needs improvement with Microsoft Defender for Office 365?
Microsoft could improve by offering recommendations for domain spoofing attacks, especially scenarios where DNS recor...
What do you like most about Microsoft Exchange Online Protection?
The initial setup was easy. The configuration process is very straightforward.
What needs improvement with Microsoft Exchange Online Protection?
I would like to improve the setting of rules in Microsoft Exchange Online Protection (EOP) as it is currently working...
What is your primary use case for Microsoft Exchange Online Protection?
I am using Microsoft Exchange Online Protection (EOP) ( /products/microsoft-exchange-online-protection-eop-reviews ) ...
What is your experience regarding pricing and costs for Trend Micro InterScan Messaging Security?
The price is a bit high because the market is highly competitive. Multiple platforms are available, so we have to cho...
What needs improvement with Trend Micro InterScan Messaging Security?
There is room for improvement in content filtration, expressions, file sharing, and policy configuration. We could de...
 

Also Known As

MS Defender for Office 365
Microsoft EOP, MS Exchange Online Protection
InterScan Messaging Security
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Information Not Available
Copa Airlines, Air21, BookMyShow, Bulgarian American Credit Bank, Canadian Museum of History, CIBIL, Community National Bank, Dar Al-Handasah
Find out what your peers are saying about Microsoft Exchange Online Protection (EOP) vs. Trend Micro InterScan Messaging Security and other solutions. Updated: April 2025.
852,649 professionals have used our research since 2012.