Cisco Secure Email and Trend Micro Email Security compete in the email security category. Cisco Secure Email has the upper hand due to its comprehensive integration with existing Cisco infrastructure and strong threat protection.
Features: Cisco Secure Email is known for its comprehensive feature set that includes advanced threat protection, seamless integration with Cisco's security products, and efficient spam and malware filtering. Trend Micro Email Security offers robust phishing prevention, effective spam filtering, and comprehensive scanning capabilities for email attachments.
Room for Improvement: Cisco Secure Email could improve its user interface simplicity and address potential delays in network traffic. Enhancements to its sandbox features would be beneficial. Trend Micro should focus on improving its advanced threat detection and enhancing AI for better automation, particularly in detecting scam emails. A more refined dashboard for executive reporting could also be advantageous.
Ease of Deployment and Customer Service: Cisco Secure Email offers versatile deployment for both on-premises and cloud environments, with reliable technical support that receives mixed reviews due to occasional delays. Its strong integration with Cisco's ecosystem is highly valued. Trend Micro Email Security also supports multiple deployment options, including hybrid setups, with dependable technical support known for its responsiveness.
Pricing and ROI: Cisco Secure Email is higher priced, justified by its extensive security features and integration capabilities, appealing to larger enterprises with positive ROI against potential security breaches. Trend Micro Email Security is more cost-effective for small to medium enterprises, offering substantial security at a reasonable price, contributing to business continuity through its robust email protection.
Since Trend Micro launched in the Pakistani market, it has offered a great return on investment with competitive financial costing.
Cisco's tech support can be hit or miss, depending on the engineer you get.
The support is pretty decent, with a rating of eight out of ten.
We have local support here as well, with local Trend Micro engineers that visit the site whenever there is a high escalation case, arriving within hours if there is a geolocation difference, or within five to six hours.
Clients are generally very satisfied with the various types of support available.
The area of support that requires improvement would be the response time.
The on-premises hardware is not very scalable, but switching to the SaaS offering is expected to improve scalability.
All of the SaaS modules I've worked with are highly scalable, and I do not face any reliability or availability issues while scaling.
Based on my experience, the stability of Cisco Secure Email is very strong.
Once your MX record and all configurations are in place, you don't experience downtime.
The solution should better analyze the actual content rather than only focusing on the email header or origin.
It would be beneficial to have the functionality of the Email Threat Defense integrated into the Email Security Gateway so customers don't have to buy two products for full email protection.
If there is a product that can provide a centralized view Trend Vision One does, it really grabs the customer's interest because customers usually don't have to buy separate EDR, XDR, or SIEM solutions or a console for their SOC analyst or email security team.
I would apply different policies to classify or categorize emails such as spam or not spam and inspect the content of the email and attachments to check for viruses or malware.
The company also needs to work on pricing because it is quite costly compared to other products.
Its cost is bundled with other Cisco products.
The licensing is a mess and needs sorting out.
The pricing structure is good as it is user-based or email client-based, which is positive for clients.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A great benefit is that if you buy a license for 100 servers and 100 mailboxes, and if your mailboxes increase to 120 while your servers decrease to 80, you can reallocate credits from unused email security to your mailboxes.
The Trend Micro pricing is correct and humble.
It also possesses multiple modules for spam detection, malware detection, and threat intelligence, which are valuable in categorizing emails and determining actions.
It is highly effective in catching phishing and spam emails.
It covers everything through email, like antivirus, IDS, and IPS.
It does provide me with centralized visibility and management across protection layers. It can integrate all of the separate EDR, XDR, or SIEM solutions, and if you have cloud security applications, all can be integrated and viewed in a single console.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Trend Vision One has helped to reduce my time to detect and respond to threats.
| Product | Market Share (%) |
|---|---|
| Cisco Secure Email | 5.3% |
| Trend Micro Email Security | 2.0% |
| Other | 92.7% |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 18 |
| Large Enterprise | 25 |
| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 6 |
| Large Enterprise | 6 |
Cisco Secure Email provides email security with advanced threat protection, spam filtering, and easy integration with Cisco Talos, ensuring comprehensive protection against cyber threats like phishing and malware.
Cisco Secure Email offers a comprehensive platform for organizations seeking robust email security. With advanced threat protection and seamless integration with Cisco Talos, it enhances threat intelligence. The tool provides easy-to-use spam blocking and granular policy customization. Effective ransomware, phishing, and malware protection ensures stable network performance. It includes logging and reporting features, along with Active Directory integration, delivering enhanced security without extra hardware. Although it addresses threats efficiently, improvements in synchronization with reporting tools and phishing detection are needed. Organizations find cost and licensing complexities challenging for smaller networks and seek more intuitive configuration, advanced AI threat detection, and comprehensive reporting. Enhanced support, documentation, and cross-platform compatibility are desirable for better management and scalability.
What are the most important features?In industries like finance, healthcare, and IT, Cisco Secure Email is key to securing email communications. It serves as the primary email gateway in datacenters, scanning and filtering emails to defend against phishing, malware, and spam. Many organizations integrate it with Sophos Antivirus and Talos Threat Intelligence for heightened protection. It plays a crucial role in outbound message control and data loss prevention, ensuring compliance with security policies.
Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
