Cisco Secure Email vs Trend Micro Email Security comparison

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Microsoft Logo
12,858 views|10,247 comparisons
97% willing to recommend
Cisco Logo
9,348 views|6,215 comparisons
94% willing to recommend
Trend Micro Logo
4,253 views|2,834 comparisons
90% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Sep 6, 2023

We compared Cisco Secure Email and Trend Micro Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Cisco Secure Email offers advanced protection against phishing attacks, reputation-based filtering, and robust tracking functionalities. Trend Micro Email Security is known for its powerful antivirus engine, user-friendly administration, and reliable spam protection.

  • Room for Improvement: Cisco Secure Email should improve global malicious email defense, data loss prevention, and integration with third-party solutions. Trend Micro Email Security customers want better compatibility with third-party email solutions, advanced AI for rule configuration, and improved risk visibility.

  • Service and Support: Cisco support is generally considered knowledgeable and helpful, but a few users reported slow response times and difficulty navigating the support process. Trend Micro Email Security's support is generally responsive and helpful, but some reviews suggest room for improvement.

  • Ease of Deployment: Cisco Secure Email is generally straightforward and seamless to set up. It provides a modular and adaptable environment, but new users may need training. Setting up Trend Micro Email Security is typically easy, taking around 30 minutes to an hour or two.

  • Pricing: Opinions on the pricing of Cisco Secure Email are mixed. Some find it expensive but worth the investment, while others find it reasonably priced and competitive with other vendors. Some users find Trend Micro Email Security to be costly and more suitable for larger enterprises.

  • ROI: Cisco Secure Email's return on investment is influenced by factors such as use case, organization size, and industry. Trend Micro Email Security users say its return on investment is hard to demonstrate.

Comparison Results: Cisco Secure Email is highly regarded for its intelligence threat detection, reputation filtering, and robust tracking abilities. The solution’s areas for improvement include data loss prevention and third-party integration. Trend Micro excels in security features, ease of administration, and scalability. Trend Micro could benefit from improved dashboard visibility and stronger spam filtering.

To learn more, read our detailed Cisco Secure Email vs. Trend Micro Email Security Report (Updated: March 2024).
768,740 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The basic features are okay and I'm satisfied with the Defender.""Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe.""Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links.""I would say that 90% of the spam and phishing attack emails get blocked right off the bat.""The initial setup was easy.""Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency.""It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself.""The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."

More Microsoft Defender for Office 365 Pros →

"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage.""The most significant enhancement we've gained is in terms of security through the upgrade we received.""The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment.""The most valuable features are protection against ransomware and spam.""The product's initial setup phase was easy.""Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...""There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."

More Cisco Secure Email Pros →

"The most valuable features of the solution are spam protection and email continuity.""The most valuable features of this solution are the antivirus, antispam, and integration with cloud services. This is a multifunctional solution.""Trend Micro Email Security scans all email attachments because, nowadays, ransomware or malware files are sent through email attachments.""The most valuable feature of Trend Micro Email Security is effective phishing prevention.""Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator.""The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning.""The integration capability of the solution is good.""Trend Micro constantly releases new versions and patches based on evolving needs."

More Trend Micro Email Security Pros →

Cons
"The phishing and spam filters could use some improvement.""We need to be able to whitelist data at the backend.""The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year.""Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added.""I'd like some additional features any product can give me to protect our environment in a better way.""We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email.""The GUI is sometimes slow to fetch the device report and could be improved.""The product must provide better malware detection."

More Microsoft Defender for Office 365 Cons →

"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters.""Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features.""I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier.""I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services.""Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient.""The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."

More Cisco Secure Email Cons →

"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas.""They need to adjust the spam filtering and make it stronger.""The send box needs improvement to match other products.""Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring.""In our company, we found out that the solution wasn't well-tested by Trend Micro, resulting in a performance and bandwidth problem.""The product must provide better customization features.""There is room for improvement in threat detection, especially for advanced attacks and business email compromise.""There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."

More Trend Micro Email Security Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "We do annual licensing for Cisco Secure Email Gatewayand SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000."
  • "In addition to the standard licensing, there is a cost for SMARTnet as well."
  • "Pricing depends on your environment and which model you want to buy."
  • "Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user."
  • "The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly."
  • "There were no other costs in addition to the standard licensing fees."
  • "We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point."
  • "It is not that costly. We pay for the solution through a contractor and pay an annual fee."
  • More Cisco Secure Email Pricing and Cost Advice →

  • "The cost is about $6,000 for 300 users for one year."
  • "The price of Trend Micro Email Security is annual. There are no additional fees."
  • "The solution is inexpensive so we recommend it to small to mid-sized businesses."
  • "Price-wise, it is a cheap solution. I rate the solution's pricing a one on a scale of one to ten, where ten is expensive. Annual payments are made for the licensing."
  • "The price of Trend Micro Email Security is more than Sophos' similar solution."
  • "Trend Micro Email Security's pricing is reasonable."
  • "The tool must improve its pricing."
  • "The price is more accessible compared to some other solutions, like FortiMail. It offers excellent value for the price."
  • More Trend Micro Email Security Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The product's initial setup phase was easy.
    Top Answer:The product's price falls on the higher side when compared to the other products on the market. Whether the product… more »
    Top Answer:There are some concerns in the way the architecture is set up, making it an area where improvements are required. When… more »
    Top Answer:The most valuable features of the solution are spam protection and email continuity.
    Top Answer:The solution's multi-tenancy could be improved. I would like to see more integration of Trend Micro Email Security with… more »
    Top Answer:Trend Micro supports both on-premises and cloud deployment of the solution. The advanced threat protection of Trend… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Cisco Secure Email is an email security solution that provides advanced protection to safeguard inboxes. The solution includes comprehensive defense from the most damaging threats so your employees and organization can remain secure at all times. In addition, it includes advanced threat defense capabilities that detect, block, and remediate threats in incoming email faster. Simultaneously, it protects an organization’s brand, prevents data loss, and secures important information in transit with end-to-end encryption.

    Cisco Secure Email Features

    Cisco Secure Email has many valuable key features. Some of the most useful ones include:

    • Advanced threat analysis: Easily identify the malicious techniques used in attacks targeting your organization. Understand the specific business risks and categorize threats to gain insight into the parts of your organization that are most vulnerable to attack.
    • Robust, actionable threat data: The solution’s searchable threat analysis data provides critical contextual insight to the attack scope and breadth and expedites remediation.
    • Real-time URL analysis: With this feature, you can drop emails with risky links automatically or block access to newly infected sites with real-time URL analysis to protect against phishing.
    • Domain-based message authentication (DMARC): Users can prevent brand abuse from attackers using their organization’s domain to carry out phishing campaigns with automation of the domain-based message authentication (DMARC) process.
    • Data loss prevention (DLP): The solution enables users to protect sensitive content in outgoing emails.

    Cisco Secure Email Benefits

    There are many benefits to implementing Cisco Secure Email. Some of the biggest advantages the solution offers include:

    • Optimize your defenses: The solution is designed to protect your organization from threats that can come from multiple sources, including phishing, malware, and ransomware. It can defend against all of them with industry-leading threat intelligence that empowers you to act quickly.
    • More efficient processes: You can use the solution’s orchestration feature to simplify workflows, reduce the burden on your team, and focus on more strategic initiatives.
    • Easy-to-manage tools: The solution is built with tools that are user-friendly and help you spend less time managing alerts. They allow users to quickly detect emerging threats and quarantine suspected threats to prevent their spread.
    • Flexible license options: Cisco Secure Email provides three different license choices: Secure Email Essentials, Secure Email Advantage, and Secure Email Premier.
    • Increase spam catch rates: Cisco Secure Email blocks unwanted emails using a multilayered scanning architecture.

    Reviews from Real Users

    Cisco Secure Email is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has an intuitive interface, reputation filtering, few false positives, and great protection features.

    Enrique J., Owner at Jolly Security Inc., says, "It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. The most valuable feature is reputation filtering.”

    The solution has a “low rate of false positives, good support, and it integrates well with other Cisco security products,” explains Mark R., IT Admin / Manager at a retailer.

    PeerSpot user Charles N., Network Security Engineer at Galaxy Backbone Ltd., mentions, “It is doing its work. It is doing what it was actually designed to do. They have a lot of features such as Advanced Malware Protection, Email Protection, Advanced Phishing Protection, Antispam, Antivirus, and Outbreak Filters.”

    Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks. 

    This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email. 

    Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports. 

    With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
    MedImpact Healthcare Systems, Air21, Azra Solutions, CBOSS, De Montfort University, Depaeuw, DHR Health, Fukui University Hospital
    Top Industries
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company16%
    Comms Service Provider13%
    Logistics Company6%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm9%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Computer Software Company20%
    Energy/Utilities Company10%
    Retailer10%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Educational Organization16%
    Financial Services Firm7%
    Government6%
    REVIEWERS
    Computer Software Company23%
    Financial Services Firm23%
    Manufacturing Company23%
    Consumer Goods Company8%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider10%
    Financial Services Firm9%
    Government6%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise16%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business32%
    Midsize Enterprise32%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise28%
    Large Enterprise49%
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise22%
    Large Enterprise52%
    Buyer's Guide
    Cisco Secure Email vs. Trend Micro Email Security
    March 2024
    Find out what your peers are saying about Cisco Secure Email vs. Trend Micro Email Security and other solutions. Updated: March 2024.
    768,740 professionals have used our research since 2012.

    Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Trend Micro Email Security is ranked 8th in Email Security with 22 reviews. Cisco Secure Email is rated 8.4, while Trend Micro Email Security is rated 8.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Check Point Harmony Email & Collaboration, whereas Trend Micro Email Security is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security, Barracuda Email Security Gateway and Proofpoint Email Protection. See our Cisco Secure Email vs. Trend Micro Email Security report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.