We performed a comparison between Cisco Secure Email and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is not resource-intensive."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The technical support is good and quick to resolve issues."
"Since we have started using the solution, there have been fewer compromises."
"The basic features are okay and I'm satisfied with the Defender."
"Defender helps us prioritize threats across our organization."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"Administration of the email domains and custom filters are easily done via the web interface."
"The added value of it is that every migration to a new version is initiated by the Cisco version itself, so that is a bunch of work that you don't have to do on the Cisco ESA system on-premise. As it becomes a safe platform, you don't need to invest anything in your own data center or in your upgrade path."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Cisco Secure Email's most valuable is email certification."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"The most valuable feature is its email security."
"The anti-malware, risk scanning has been pretty spot on."
"Sophos Email is in the cloud and integrated with its firewall."
"It's easy to use and the configuration is straightforward."
"The speed and stability were fine."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"There are many features that are important, but among those, the spam protection feature is very valuable. It help us to safeguard the email against phishing and ensures that there is maximum security enabled for our communication processes. It has a huge role in protecting our emails from potential threats."
"I have found Sophos Email to be scalable."
"The pre-sales cost calculations could be more transparent."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"You should be able to deploy Defender for every subscription without the need to add servers."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"I'd like some additional features any product can give me to protect our environment in a better way."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"We need a separate license and we don't know how to get the license that is required."
"The scalability must be improved."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"The pricing needs to be reconsidered or enhanced."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The user interface could be updated."
"We would like to see more options for the customization of content filters."
"The solution does not have a strong outbound service. It should also integrate DLP."
"It was sometimes hard to find the settings in the solution's interface."
"The security of the solution could improve."
"The tool’s stability should be improved."
"Sophos Email has few improvements to implement, including the handling of incoming emails in the systems. It needs to add additional feature that helps in enhancing the scanning processes of these emails. While adding these features, it should work towards improving the current features also."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
"The solution has not found a way to block certain kinds of phishing emails."
"Lacks visibility into spam emails."
"Sophos Email needs to increase the number of promos."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Sophos Email is ranked 9th in Email Security with 23 reviews. Cisco Secure Email is rated 8.4, while Sophos Email is rated 8.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Sophos Email writes "Ensures that there is maximum security enabled for our communication processes". Cisco Secure Email is most compared with Microsoft Exchange Online Protection (EOP), Trellix Collaboration Security, Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway and Symantec Messaging Gateway. See our Cisco Secure Email vs. Sophos Email report.
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