Mimecast Email Security and Trend Micro Email Security are leading solutions in the email protection category, each with unique strengths based on user feedback. Mimecast holds the advantage in sandboxing and security features, while Trend Micro leads in anti-phishing and spam filtering capabilities.
Features: Mimecast is known for its sandboxing feature, providing comprehensive protection by processing email attachments and checking links for any malicious content. It also offers user-friendly administration and valuable email archiving features. Trend Micro excels in its anti-phishing prevention, robust malware scanning, and effective spam filtering, integrating AI tools for advanced security.
Room for Improvement: Mimecast could improve its pricing, simplify the process for submitting malicious email reports, and enhance its administrative console. Trend Micro could enhance its AI capabilities, offer better pricing structures, and expand integration capabilities for more comprehensive protection.
Ease of Deployment and Customer Service: Mimecast provides flexible deployment options across public and private clouds, but users report slower technical support responses. Trend Micro offers deployment options including hybrid cloud and receives high praise for its technical support responsiveness, resulting in higher user satisfaction.
Pricing and ROI: Both Mimecast and Trend Micro are perceived as expensive, yet they provide significant value in preventing email threats. Mimecast is seen as pricier with additional costs for support and data extraction, whereas Trend Micro is viewed as more reasonably priced, especially at the enterprise level. Despite high costs, both are regarded as valuable investments for the security they provide and their potential to prevent costly breaches.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
Clients are generally very satisfied with the various types of support available.
A lot of emails were missed despite being known samples.
The company also needs to work on pricing because it is quite costly compared to other products.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
Prices range from 11 to 12 dollars for licenses and can fluctuate up and down.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
The product is quite strong, and that is one reason most clients are replacing their existing email security solutions with it.
Mimecast Email Security is a comprehensive solution designed to safeguard organizations against advanced email threats. With an array of advanced security features, it provides robust protection against phishing attacks, malware, ransomware, and other targeted threats.
This product leverages Mimecast's extensive threat intelligence network to identify and block malicious emails before they reach the user's inbox. It employs sophisticated algorithms and machine learning techniques to analyze email content, attachments, and URLs, ensuring that only legitimate and safe emails are delivered.
One of the key features of Mimecast Advanced Email Security is its URL Protect capability. This feature scans all URLs within emails in real-time, checking for any signs of malicious activity. It blocks access to suspicious websites, preventing users from inadvertently clicking on harmful links and falling victim to phishing attacks or drive-by downloads.
Another notable feature is Attachment Protect, which scans all email attachments for malware and ransomware. It uses multiple layers of defense, including sandboxing and file conversion, to detect and neutralize any threats. This ensures that users are protected from opening malicious attachments that could compromise their systems.
Mimecast Advanced Email Security also includes Impersonation Protect, which guards against CEO fraud and other impersonation attacks. It analyzes email headers, domains, and sender behavior to identify suspicious emails that attempt to deceive users. By alerting users and administrators to potential impersonation attempts, it helps prevent financial loss and data breaches.
Furthermore, Mimecast Advanced Email Security provides comprehensive data loss prevention (DLP) capabilities. It scans outgoing emails for sensitive information, such as credit card numbers or social security numbers, and prevents accidental or intentional data leaks. This helps organizations comply with data protection regulations and maintain the privacy of their customers' information.
Trend Micro Email Security is a comprehensive solution designed to protect organizations from email-based threats. With advanced threat intelligence and machine learning algorithms, it provides real-time protection against spam, phishing, malware, and other email-borne attacks.
This product offers multi-layered security, including content filtering, URL reputation analysis, and attachment scanning, ensuring that malicious emails are blocked before they reach the users' inbox. It also includes data loss prevention capabilities, preventing sensitive information from being leaked via email.
Trend Micro Email Security is easy to deploy and manage, with a centralized management console that allows administrators to set policies, monitor email traffic, and generate reports.
With its robust security features and user-friendly interface, this product is an essential tool for organizations looking to safeguard their email communications.
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