We performed a comparison between Cisco Intersight and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides an overall view using a single portal."
"Cisco Intersight has valuable features for workflow automation and inventory administration."
"We enjoy having an inside view of all the data centers and all the EdgeX nodes within a single portal rather than going into the EdgeX connections one by one."
"Our organization uses Cisco Intersight since it helps manage our physical infrastructure."
"The product has good integration."
"The tool helps to manage Cisco servers."
"Intersight can validate our environment."
"Scalable portfolio of services for remote device management, with good cloud integration. It's also easy to set up."
"ITSI's most valuable feature is that it's easy to integrate DLP."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"The root cause analysis is very helpful for us."
"The feature that stood out to me most from Splunk IT Service Intelligence (ITSI) was automated dashboarding or reporting. The solution lists the severity level of issues, and the response times."
"Alerts and episodes are valuable to me."
"The solution has been stable."
"One particularly useful feature of Splunk ITSI is the ability to create custom services."
"When new features are added, the service becomes full of bugs."
"An area for improvement in Cisco Intersight is automation. It needs more automation capabilities. Apart from enhanced automation, I want Cisco Intersight to integrate with third-party monitoring tools in its next release."
"It's a very complex solution."
"In the future, the solution needs to plan on an extension to cover a broader range of objects since, at present, there are some Cisco devices within the range of Intersight UCS that it can't manage."
"The unique problem with Cisco Intersight is that it's not supporting some players."
"The usability must be better."
"The product's setup should be easier."
"The solution needs some enhancement in order to build the cluster in two nodes."
"After upgrading Splunk ITSI from version 4.11 to 4.13, the analyzer stopped finding values for KPS and services."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"I believe the refresh time should be faster."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"We also faced challenges relating to UI development."
"The problem becomes the price, as Splunk is an expensive product."
"It was an intimidating tool for us to jump into at the beginning."
"We experience occasional delays in receiving solutions from Splunk technical support. Splunk's support for P3 cases seems inadequate, as they frequently switch support personnel. For instance, in a single P3 case, we had three different technical support representatives assigned. We were ultimately forced to escalate the issue to our account manager to get it resolved. In essence, we never receive complete support from a single point of contact; instead, the support team keeps changing, necessitating us to explain the problem from scratch each time."
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Cisco Intersight is ranked 13th in Cloud Management with 10 reviews while Splunk ITSI (IT Service Intelligence) is ranked 5th in IT Alerting and Incident Management with 28 reviews. Cisco Intersight is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Cisco Intersight writes "Scalable and easy to set up portfolio of services; good for remote device management and other functions". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Cisco Intersight is most compared with Cisco UCS Manager, HPE OneView, IBM Turbonomic, Cisco UCS Director and VMware Aria Automation, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our Cisco Intersight vs. Splunk ITSI (IT Service Intelligence) report.
We monitor all Cloud Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
