Comparing Avantra and Splunk ITSI in the IT Service Intelligence category, users generally find Splunk ITSI to have an edge due to its comprehensive features, although Avantra is favored for its pricing and customer support.
Features: Avantra is known for its monitoring capabilities, automation features, and efficient IT management. Splunk ITSI is praised for its advanced analytics, powerful data visualization, and deep integration capabilities.
Room for Improvement: Avantra could benefit from enhanced customization options, improved documentation, and additional features. Splunk ITSI users suggest improving navigation, providing better technical support resources, and simplifying the user interface.
Ease of Deployment and Customer Service: Avantra is relatively easy to deploy and has responsive customer service. Splunk ITSI, though comprehensive, has a steeper learning curve and requires more extensive support during deployment, but users value its detailed follow-up and problem resolution processes.
Pricing and ROI: Avantra offers good value for money with a straightforward pricing model and positive ROI feedback. Splunk ITSI, despite higher costs, delivers significant ROI through its powerful features and analytics capabilities, making it a worthwhile investment for organizations needing advanced analytics and IT service intelligence.
| Product | Market Share (%) |
|---|---|
| Splunk ITSI (IT Service Intelligence) | 0.7% |
| Avantra | 0.3% |
| Other | 99.0% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 32 |
Avantra is a highly-regarded next-generation AI operations platform for SAP automation operation processes. Avantra enables enterprise organizations to become self-healing organizations, fully able to process their complex operating systems more efficiently and productively. With Avantra, SAP clients will improve performance and compliance, redirect critical resources to enhance digital transformation, and reduce operational costs, thereby improving the overall business experience.
Avantra offers robust integrated operations for on-premises, cloud, hybrid, and SaaS options for both Build and Run operations. Avantra is a recognized, trusted solution that is used worldwide for both enterprise organizations and managed service providers (MSPs). Users can expect to consistently benefit from Avantra’s valuable intuitive processes and unrivaled intelligence to ensure their organization is able to maintain its landscape health while significantly reducing overall operational costs.
Avantra Benefits
Avantra Features
Splunk IT Service Intelligence (ITSI) is a powerful analytics-driven monitoring and analytics solution that provides real-time insights into the health and performance of IT services.
It enables organizations to proactively identify and resolve issues, optimize service delivery, and improve overall IT operations. With its advanced machine learning capabilities, ITSI automatically detects anomalies, predicts future events, and prioritizes alerts based on business impact.
The solution offers a centralized view of IT services, allowing users to visualize and analyze data from multiple sources in a single dashboard. ITSI also provides customizable KPIs, service-level agreements (SLAs), and key performance indicators (KPIs) to measure and track service performance.
With its intuitive interface and powerful analytics capabilities, Splunk ITSI empowers IT teams to deliver reliable and efficient services, ensuring maximum uptime and customer satisfaction.
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