Moogsoft and Cisco Intersight are competing platforms in IT operations and infrastructure management. Moogsoft seems to have the upper hand in real-time operational insight and analytics, while Cisco Intersight is advantageous for its robust integration with existing Cisco ecosystems.
Features: Moogsoft offers AI-driven incident management, dynamic correlation capabilities, and integration with multiple IT tools such as ServiceNow. Cisco Intersight provides system management, workflow automation, and visibility into data centers using a single portal.
Room for Improvement: Moogsoft could improve by aligning more with on-premise solutions and increasing update frequency. Its timeline and issue ticketing could also be enhanced. Cisco Intersight may enhance its initial configuration process, expand feature sets for non-Cisco environments, and further develop its analytics capabilities.
Ease of Deployment and Customer Service: Moogsoft's cloud-based deployment simplifies onboarding and offers agile customer support. Cisco Intersight uses a hybrid model, requiring more initial setup but provides support tailored to Cisco environments.
Pricing and ROI: Moogsoft offers a flexible pricing structure with a focus on reducing incident response times for a quick ROI. Cisco Intersight involves a higher upfront cost, justified by its comprehensive system management capabilities and long-term ROI through hardware integration.
It simplifies the onboarding of new hardware, reducing time spent on manual installations and configurations.
ROI depends on how we integrate our IT operations with Moogsoft, as it can reduce our workload, downtime, and resolution time effectively, ultimately delivering better solutions based on mean time to resolution.
For complex issues, it's challenging to get the right engineer quickly unless you have a specific contract like CX.
Cisco technical support is helpful.
Cisco provides better support than anyone else.
I rate its scalability a ten out of ten due to its capability to manage multiple domains and automate service requests.
Cisco Intersight is scalable enough for our needs, allowing management in a multi-environment setup and working remotely while deploying servers.
Some steps are not included in the official documentation, which can create challenges.
It is always accessible online, secure, and allows access from any location, following strict authentication standards.
Sometimes Moogsoft experiences stability issues due to bugs or internal problems, leading to downtime.
There is a significant issue regarding migration from UCS Manager into Intersight without formatting the Fabric Interconnects (FI), which is problematic in a production environment.
It would be great to have a chat session mode AI so that when I am on standby and encountering issues, I could engage with it, much like ChatGPT.
When registering our devices and servers using tokens, auto-detection could make it easier by automatically identifying resources and adding them to the platform.
Introducing machine learning and AI features would enhance Moogsoft, streamlining IT operations, incident detection, and response management.
I would like to see Moogsoft improve on coming up with some agentic solutions for whatever they have been able to automate.
Cisco Intersight's license cost is very high compared to AWS and Azure solutions, which have lower initiation costs.
The pricing is fair and reasonable, particularly for enterprises.
The pricing mechanism sounds fair.
If you compare Moogsoft's pricing with some of the other combined solutions, they are not very cheap, but I don't think they are at the top end of the market either.
It provides visibility into other products and storage, and is beneficial for environments where Cisco and other vendors coexist, allowing full visibility of the entire infrastructure.
It also provides predictive analysis, predicting data leaks and making it easy to scale up servers remotely without requiring physical interference.
This solution has provided time savings and required fewer people to operate this tool, rather than direct cost savings.
Moogsoft offers various benefits, including incident response, reduced noise alert fatigue, increased availability and uptime, helping companies gain a better understanding of their IT environment, proactively addressing issues, and improving services.
The AIOps capabilities in Moogsoft, which it brings in with multiple data source support, are the most valuable features.
| Product | Market Share (%) |
|---|---|
| Cisco Intersight | 1.6% |
| Moogsoft | 0.7% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 4 |
| Large Enterprise | 12 |
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
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