Cisco Duo and CyberArk Certificate Manager both compete in the cybersecurity space, focusing on different aspects of security solutions. Cisco Duo appears to have the upper hand due to its comprehensive multi-factor authentication capabilities and seamless integration with various cloud services.
Features: Cisco Duo offers robust multi-factor authentication, zero-trust security measures, and broad device compatibility. It supports MFA without the need for smartphones, catering to users who lack access to smartphones or hardware tokens. CyberArk Certificate Manager excels in certificate lifecycle management, emphasizing automation and integration for diverse certificate environments. It specializes in certificate discovery and reduces manual processes.
Room for Improvement: Cisco Duo needs to address issues related to its telephony credit system and expand integration support, particularly for non-cloud environments. Enhancements in password management and integration processes are also desired by users. CyberArk could improve by expanding its automation features and refining hardware security module integration. Documentation and configuration for third-party integrations need attention to boost user experience.
Ease of Deployment and Customer Service: Cisco Duo offers versatile deployment options across public cloud, on-premises, and hybrid models. While customer service is generally responsive, some users report delays in integration support. CyberArk primarily focuses on on-premises and hybrid cloud deployments with less emphasis on public cloud support. Technical support can experience delays, especially with complex integrations. Cisco Duo offers broader deployment flexibility compared to CyberArk's on-premises focus.
Pricing and ROI: Cisco Duo's pricing is competitive with flexible licensing models that suit organizations of various sizes. It is considered valuable due to its security enhancements and potential reduction in cybersecurity insurance costs, offering clear ROI. Some users find Duo's cost high, though its security features justify the expense. CyberArk's pricing is seen as higher due to operational costs but provides ROI by automating certificate management, improving operational efficiency and compliance. Cisco Duo is cost-effective with a security focus, whereas CyberArk offers more expensive automation features.
I think Cisco Duo offers a good return on investment for startups, newer organizations, or those utilizing cloud-based applications.
I have not seen ROI with Cisco Duo; probably the opposite, because it impedes productivity time to be able to get into the system.
From my point of view, the biggest return on investment when using Cisco Duo is the security and the ease of setting it up.
With Venafi, it wasn't about saving time but achieving functionality that was otherwise impossible, such as distributing certificates without manual intervention.
They got back to us quickly, were nice, and gave us what we needed.
Other support sections have failed miserably because of the lack of response time.
I would rate the technical service and customer support of Cisco Duo a ten out of ten.
Inquiries are typically addressed the same day, with most issues, even complex ones, resolved within 24 hours.
Venafi's technical support is excellent, with even their first-tier support being in-house and highly competent.
Their technical support is knowledgeable and helpful, making Venafi stand out among other CyberArk products.
I believe Cisco Duo is very scalable because it is cloud-based.
We started out with just the basics, getting a token, and then we changed to push, and now, we have added the offline mode.
It scales easily because it is just tied into our identity provider, and it grows along with that.
This role-based access control enhances scalability and efficiency by providing a focused view of necessary information.
Horizontal scaling is a necessity rather than vertical scaling.
Scalability with Venafi is good; you can definitely use it if you have ten thousand certs, a thousand certs, a million, or a couple million.
When there is a bigger problem, we get notifications from Cisco Duo saying, 'Hey, we have a problem,' and that has helped us.
It is very reliable, easy to use, and I don't have too many issues with it.
There has been no downtime, crashes, or performance issues with Cisco Duo.
Venafi's stability has been consistently reliable.
Venafi is a stable product. It's definitely more stable than others.
For stability, I'd rate it around six out of ten since we experience some outages despite the investment.
Cisco should allow easier integration with third-party equipment because Cisco's own equipment is expensive.
There needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application.
There has to be a way to make the whole process of push notifications easier, so that when I have my phone with me, I do not have to do anything.
Expanding the range of out-of-the-box integrations would significantly improve the user experience.
The yearly DNS verification required by certificate authorities necessitates manual intervention, hindering full automation.
They are pushing for cloud adoption, but we prefer on-premises solutions due to regulatory concerns.
The approximate cost is around eighty dollars per user.
Licensing is straightforward and convenient for higher education because student populations are included.
I am pleased that the prices remained stable after Cisco acquired the solution.
Venafi offers good value for the cost.
The pricing has increased for us, impacting our organization due to its operational expenditure (OPEX).
For our budget, Venafi's cost is moderate. It's not expensive as internal certificate generation is free, and we only pay for the public CA certificate signer and for storage in Venafi.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
A valuable feature of the solution is its hybrid structure, which involves proxy agents running on-premises while other services are on the cloud.
The most valuable feature of Venafi is the automation that helps save time and reduce human error.
It ensures centralized certificate management, which is crucial for compliance and maintaining best practices.
What I like best about Venafi is that it's very easy to get somebody on a call and get any of my questions answered.
Product | Market Share (%) |
---|---|
Cisco Duo | 8.5% |
Venafi | 1.3% |
Other | 90.2% |
Company Size | Count |
---|---|
Small Business | 27 |
Midsize Enterprise | 16 |
Large Enterprise | 36 |
Company Size | Count |
---|---|
Small Business | 5 |
Large Enterprise | 10 |
Cisco Duo is a cloud-based identity security tool offering easy and wide-ranging access protection for users and devices worldwide. It assures identity-first security with clear visibility across multi-cloud, hybrid, and on-premises environments.
Cisco Duo provides robust multi-factor authentication and seamless integration capabilities with existing infrastructures. Appreciated for its stability and speed, it supports distributed workforces by securing VPN access, corporate networks, and cloud services. Duo’s comprehensive identity ecosystem supports easy deployment and management through a single-pane-of-glass management interface. It seamlessly merges with popular platforms like Active Directory and Office 365 across diverse hardware.
What are Cisco Duo’s Essential Features?
What Benefits and ROI Can Cisco Duo Users Expect?
Cisco Duo finds extensive applications across education, finance, retail, and government sectors by fortifying network and application access security. Organizations leverage it for its MFA capabilities, integrating with ERP systems, ensuring protected connectivity with VPN and cloud-based services, crucial in maintaining secure and efficient operations.
CyberArk Certificate Manager automates and streamlines certificate processes, reducing errors and enhancing efficiency. It centralizes management, supports compliance, and improves certificate lifecycle management with customizable features.
CyberArk Certificate Manager offers a streamlined approach to managing certificates, focusing on automation that minimizes manual intervention and errors. Its discovery and centralized management enhance operational efficiency, while integration capabilities facilitate seamless handling of certificates across systems like AWS and Azure. Users benefit from its user-friendly, intuitive interface, robust reporting, and customizable notifications, which improve compliance, reduce bottlenecks, and allow for custom field creation. Though the on-premises version is mature, there is room for improvement in cloud service integration and out-of-the-box features. Additional enhancements are needed in documentation clarity, hardware security module support, and diverse scripting language support.
What are the most important features of CyberArk Certificate Manager?CyberArk Certificate Manager finds applications across multiple industries like finance and healthcare where stringent security protocols are critical. Organizations use it for server authentication and managing application IDs, ensuring compliance and preventing outages. Its integration with major cloud platforms and automation of installations across endpoints makes it an ideal choice for companies focusing on enhancing security and operational efficiency.
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