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Axiad Conductor vs CyberArk Certificate Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Axiad Conductor reduces help desk interactions by 35%, saves labor hours, and cuts user costs by up to 15%.
Sentiment score
2.8
Venafi reduces outages, automates certificate distribution, saves costs, and improves efficiency with faster installations and reduced manual workload.
With Venafi, it wasn't about saving time but achieving functionality that was otherwise impossible, such as distributing certificates without manual intervention.
 

Customer Service

Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
5.8
CyberArk Certificate Manager support is efficient but has declined post-acquisition, with users praising services but suggesting improvements.
Inquiries are typically addressed the same day, with most issues, even complex ones, resolved within 24 hours.
Venafi's technical support is excellent, with even their first-tier support being in-house and highly competent.
Their technical support is knowledgeable and helpful, making Venafi stand out among other CyberArk products.
 

Scalability Issues

Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
5.5
Venafi is scalable across environments, with strong cloud performance, valued for access control and integration, despite setup challenges.
This role-based access control enhances scalability and efficiency by providing a focused view of necessary information.
Horizontal scaling is a necessity rather than vertical scaling.
Scalability with Venafi is good; you can definitely use it if you have ten thousand certs, a thousand certs, a million, or a couple million.
 

Stability Issues

Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
5.5
CyberArk Certificate Manager is stable and dependable, with minimal issues and high user satisfaction compared to alternatives.
Venafi's stability has been consistently reliable.
Venafi is a stable product. It's definitely more stable than others.
I find CyberArk Certificate Manager stable with a rating of nine because there are no API call failures compared to Secret Manager.
 

Room For Improvement

Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
CyberArk Certificate Manager requires interface improvements, better cloud integration, expanded automation, and enhanced documentation for user-friendly and secure management.
Expanding the range of out-of-the-box integrations would significantly improve the user experience.
The yearly DNS verification required by certificate authorities necessitates manual intervention, hindering full automation.
They are pushing for cloud adoption, but we prefer on-premises solutions due to regulatory concerns.
 

Setup Cost

Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
Venafi pricing is competitive but complex, with costs for public CA services, requiring a three-year commitment.
Venafi offers good value for the cost.
The pricing has increased for us, impacting our organization due to its operational expenditure (OPEX).
For our budget, Venafi's cost is moderate. It's not expensive as internal certificate generation is free, and we only pay for the public CA certificate signer and for storage in Venafi.
 

Valuable Features

Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
Venafi enhances operational efficiency with certificate discovery, automation, and integration, offering ease of use, compliance, and seamless management.
The most valuable feature of Venafi is the automation that helps save time and reduce human error.
It ensures centralized certificate management, which is crucial for compliance and maintaining best practices.
What I like best about Venafi is that it's very easy to get somebody on a call and get any of my questions answered.
 

Categories and Ranking

Axiad Conductor
Ranking in Authentication Systems
23rd
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Identity Management (IM) (59th), Privileged Access Management (PAM) (40th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th), Passwordless Authentication (9th), Identity Threat Detection and Response (ITDR) (41st), Insider Risk Management (25th), Multi-Factor Authentication (MFA) (8th), Non-Human Identity Management (NHIM) (15th)
CyberArk Certificate Manager
Ranking in Authentication Systems
8th
Average Rating
8.2
Reviews Sentiment
5.9
Number of Reviews
15
Ranking in other categories
Certificate Management Software (2nd)
 

Mindshare comparison

As of October 2025, in the Authentication Systems category, the mindshare of Axiad Conductor is 0.7%, up from 0.3% compared to the previous year. The mindshare of CyberArk Certificate Manager is 1.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
CyberArk Certificate Manager1.3%
Axiad Conductor0.7%
Other98.0%
Authentication Systems
 

Featured Reviews

Eric Brown - PeerSpot reviewer
The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform
The most valuable feature is the overhead management of the platform. There is less for my team to worry about. The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform. We just consume the service and work with them to refine it, making it even more valuable. Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization. One of our requirements to continue some of our contracts is to have multi-factor authentication across all devices accessing the network. It is extremely easy to enroll a user with “One Click Issuance”. I have had very few calls to the service desk regarding enrollment. It takes a couple of minutes to enroll a user with "One Click Issuance". Deploying and managing authenticators is very easy, either done by a mobile application or enrollment of an OTP token. It is very simple. This is important to my userbase, which makes it important to me. Functionality-wise, it is pretty solid.
Adam Goldstein - PeerSpot reviewer
Automates certificate management across platforms and has enhanced integration support
Certificate Manager excels in automating certificate rotation and deployment but could enhance its offering by improving support for hardware security modules like Fortanix and providing more advanced, out-of-the-box integrations with public certificate authorities for DNS re-verification. Currently, the yearly DNS verification required by certificate authorities necessitates manual intervention, hindering full automation. This limitation, however, is not unique to Certificate Manager, as most tools lack the API integration necessary to automate the verification process with certificate authorities. Until such integration is achieved, the added security layer of domain verification will continue to pose a challenge for fully automated public certificate management.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
12%
Manufacturing Company
9%
Financial Services Firm
9%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business6
Large Enterprise11
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Venafi?
We use Venafi for PKI certificates.
What is your experience regarding pricing and costs for Venafi?
The pricing is minimal compared to other platforms. There are no problems regarding pricing.
What needs improvement with Venafi?
It would be better if they could notify each member whenever any ongoing activity is happening. I have been using it for the past four years, and I haven't received any messages about issues on Cyb...
 

Also Known As

Axiad Cloud
Venafi
 

Overview

 

Sample Customers

Information Not Available
Surescripts, CME Group, TD Bank Group, Aetna, MoneyGram, Zions Bancorp, Cisco
Find out what your peers are saying about Axiad Conductor vs. CyberArk Certificate Manager and other solutions. Updated: September 2025.
872,098 professionals have used our research since 2012.