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CyberArk Certificate Manager Reviews

Vendor: CyberArk
4.1 out of 5
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What is CyberArk Certificate Manager?

CyberArk Certificate Manager automates and streamlines certificate processes, reducing errors and enhancing efficiency. It centralizes management, supports compliance, and improves certificate lifecycle management with customizable features.

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CyberArk Certificate Manager is the #2 ranked solution in top Certificate Management Software solutions and #8 ranked solution in top Authentication Systems. PeerSpot users give CyberArk Certificate Manager an average rating of 8.2 out of 10. CyberArk Certificate Manager is most commonly compared to Microsoft Entra ID: CyberArk Certificate Manager vs Microsoft Entra ID. CyberArk Certificate Manager is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 14% of all views.
Buyer's Guide
CyberArk Certificate Manager
October 2025
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CyberArk Certificate Manager mindshare

Product category:
Authentication Systems
As of October 2025, the mindshare of CyberArk Certificate Manager in the Authentication Systems category stands at 1.3%, up from 0.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Authentication Systems Market Share Distribution
ProductMarket Share (%)
CyberArk Certificate Manager1.3%
Microsoft Entra ID12.9%
Cisco Duo8.1%
Other77.7%
Authentication Systems

PeerResearch reports based on CyberArk Certificate Manager reviews

TypeTitleDate
CategoryAuthentication SystemsOct 28, 2025Download
ProductReviews, tips, and advice from real usersOct 28, 2025Download
ComparisonCyberArk Certificate Manager vs Microsoft Entra IDOct 28, 2025Download
ComparisonCyberArk Certificate Manager vs Cisco DuoOct 28, 2025Download
ComparisonCyberArk Certificate Manager vs Fortinet FortiAuthenticatorOct 28, 2025Download
Suggested products
TitleRatingMindshareRecommending
Microsoft Entra ID4.312.9%95%236 interviewsAdd to research
Thales Authenticators3.92.3%100%6 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

CyberArk Certificate Manager's most appreciated features include its automation capabilities, which reduce manual errors and enhance operational efficiency. Users value certificate discovery, centralized management, and seamless integration with multiple platforms. The interface is praised for its user-friendliness, while notification and custom reporting features are also highlighted. Automation and regulatory compliance support, including for HIPAA and SOX, are considered significant benefits. Customizability and event tracking further enhance value for diverse organizational needs.
  • "CyberArk Certificate Manager has impacted our reduction of certificate-related downtime primarily through the auto-rotation feature, as it alerts us when our certificate is going to expire, allowing us to rotate it before expiration, which avoids potential disruptions in services."
  • "CyberArk Certificate Manager has impacted our reduction of certificate-related downtime primarily through the auto-rotation feature, as it alerts us when our certificate is going to expire, allowing us to rotate it before expiration, which avoids potential disruptions in services."
  • "CyberArk Certificate Manager has excellent capability in handling certification renewals; whenever you specify any validity period that needs to be renewed within certain days, it triggers automatically, and I appreciate that aspect."

Room for Improvement

CyberArk Certificate Manager users suggest improving the user interface and enhancing cloud HSM integration. Automating certificate conversion to JKS and simplifying the installation process are also recommended. Users face challenges with access management and identify a need for better AWS tracking. They seek improved documentation, faster support response, and enhanced notification systems. Concerns about agent deployment and regulatory compliance, as well as integration with CyberArk's Conjur, are noted alongside calls for more automation and better API integration.
  • "An area for improvement in CyberArk Certificate Manager is that it currently does not provide an email alert. I have to log in to my dashboard and check it."
  • "An area for improvement in CyberArk Certificate Manager is that it currently does not provide an email alert. I have to log in to my dashboard and check it."
  • "Regarding stability, I observed that in the last year, CyberArk Certificate Manager was down two to three times without any notification."

ROI

CyberArk Certificate Manager enhances risk reduction and streamlines certificate management, enabling resource reallocation from reporting tasks. Automation significantly cuts manual labor, reducing outages by up to 80 percent, although quantifying exact financial returns is challenging. Notification misconfiguration led to a major outage, causing substantial financial loss. Despite that, users find the time savings, improved processes, and implementation of reporting capabilities beneficial, valuing the automated certificate distribution and overall performance.

Pricing

Enterprise buyers find CyberArk Certificate Manager's pricing structure to be moderately complex, with licenses and operational costs impacting overall expenditure. While the cost is viewed as fair by some and offering good value for those comparing multiple vendors, others find it more expensive than competitors, particularly with increases in OPEX. Despite the challenges of predicting future costs, the pricing is generally seen as moderate, especially with internal certificate generation being free and costs mainly linked to public CA certificate signers.
  • "The pricing model is complex, considering factors beyond the number of certificates. This complexity can make our payments to Venafi challenging if costs continue to rise. It is good but more expensive than the competitors."
  • "Venafi's pricing appears to be competitive within the market."

Popular Use Cases

CyberArk Certificate Manager is used for server authentication, application ID certificates, and automating certificate management tasks. Multiple users automate installations, manage certificate lifecycles, and ensure compliance with Fortanix integration for FIPS 140-3 compliance. They streamline operations by providing centralized certificate inventory, discovery, and governance policy implementation, eliminating manual processes, preventing outages from expired certificates, and facilitating compliance with stringent security requirements. CyberArk serves as middleware to manage internal and external certificates effectively.

Service and Support

Feedback indicates strong customer support and technical proficiency from Venafi, now under CyberArk. Users appreciated prompt response, in-depth expertise, and efficient problem resolution. While technical support shows high competency, some observed decline post-acquisition. Support ratings range mostly between seven to nine out of ten, noting areas for growth in availability and training. Some reported superb engagement, while others saw slower responsiveness after the acquisition, attributing it to company adjustments and regional limitations.

Deployment

CyberArk Certificate Manager's initial setup varies in complexity based on the team's technical expertise. Generally, it is straightforward but may involve advanced configurations, such as SQL or disaster recovery. It requires initial security training and involves architects, engineers, and administrators at different stages. Some companies find setup times range from weeks to a year for full deployment. Maintenance and upgrades occasionally need attention, but with automation and proper planning, these processes can be streamlined effectively.

Scalability

CyberArk Certificate Manager's scalability is regarded positively. Users highlight its robust scalability capabilities, supporting both human and bot users in diverse setups. While on-prem limitations exist, cloud deployment promises fewer constraints. Organizations benefit from role-based access control and seamless network integration, facilitating easy scaling. Though challenges in integration arise, horizontal scaling and ecosystem design are crucial. Feedback suggests broad scalability, managing millions of certificates efficiently, with scores ranging from eight to nine out of ten.

Stability

CyberArk Certificate Manager is frequently described as stable, with consistent performance and few issues. Some mention rare outages or bugs, often attributed to external factors like server needs rather than inherent flaws. Users rate stability highly, typically above six out of ten. Occasional unresponsiveness is noted, but these incidents are rare. On-premises versions receive positive appraisals for stability, with some suggesting improvement opportunities on a cloud-based setup. Nonetheless, there is a strong consensus on its reliability and performance.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our CyberArk Certificate Manager Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business4
Large Enterprise9
By reviewers
By visitors reading reviews
Company SizeCount
Small Business55
Midsize Enterprise39
Large Enterprise189
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
8%
Government
8%
Insurance Company
8%
Educational Organization
7%
Energy/Utilities Company
7%
Healthcare Company
5%
Retailer
4%
Comms Service Provider
4%
Recreational Facilities/Services Company
3%
Construction Company
3%
University
3%
Media Company
2%
Real Estate/Law Firm
2%
Hospitality Company
2%
Wholesaler/Distributor
1%
Logistics Company
1%
Marketing Services Firm
1%
Non Profit
1%
Outsourcing Company
1%
Performing Arts
1%
Renewables & Environment Company
1%
Transportation Company
1%
Agriculture
1%
Pharma/Biotech Company
1%

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Learn more about CyberArk Certificate Manager

CyberArk Certificate Manager offers a streamlined approach to managing certificates, focusing on automation that minimizes manual intervention and errors. Its discovery and centralized management enhance operational efficiency, while integration capabilities facilitate seamless handling of certificates across systems like AWS and Azure. Users benefit from its user-friendly, intuitive interface, robust reporting, and customizable notifications, which improve compliance, reduce bottlenecks, and allow for custom field creation. Though the on-premises version is mature, there is room for improvement in cloud service integration and out-of-the-box features. Additional enhancements are needed in documentation clarity, hardware security module support, and diverse scripting language support.

What are the most important features of CyberArk Certificate Manager?
  • Automation: Streamlines certificate processes to reduce errors and manual intervention.
  • Centralized Management: Consolidates certificate handling for enhanced efficiency.
  • Integration Capabilities: Facilitates integration with platforms like AWS and Azure.
  • Customizable Notifications: Tailors notifications for compliance and operational efficiency.
  • Robust Reporting: Provides detailed insights into certificate statuses.
What benefits or ROI should users look for in reviews?
  • Error Reduction: Minimized manual errors due to automated processes.
  • Enhanced Security: Centralized management improves security and governance.
  • Operational Efficiency: Streamlines management to reduce bottlenecks.
  • Compliance Support: Integrates processes that ensure regulatory compliance.

CyberArk Certificate Manager finds applications across multiple industries like finance and healthcare where stringent security protocols are critical. Organizations use it for server authentication and managing application IDs, ensuring compliance and preventing outages. Its integration with major cloud platforms and automation of installations across endpoints makes it an ideal choice for companies focusing on enhancing security and operational efficiency.

CyberArk Certificate Manager was previously known as Venafi.

CyberArk Certificate Manager customers

Surescripts, CME Group, TD Bank Group, Aetna, MoneyGram, Zions Bancorp, Cisco

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Product Categories

Product Categories
Authentication Systems
Certificate Management Software

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CyberArk Certificate Manager Reviews Summary
Author infoRatingReview Summary
Systems Engineer at a insurance company with 51-200 employees4.0As a Venafi administrator at a payments processor, I automated certificate management to meet compliance requirements, integrated with Fortanix, and streamlined operations. Despite automation strengths, improving support for hardware security modules and DNS verification could enhance the platform.
Global Security Systems Consultant at a insurance company with 10,001+ employees4.5We use Venafi for certificate management to automate installations and monitor expiration dates, significantly reducing manual tasks and errors. While it's effective, expanding its automation and built-in integrations would enhance user experience. We're deploying a cloud-based SaaS version.
Solution Engineer at a comms service provider with 10,001+ employees4.0I work in telecom and rely on Certificate Manager for certificate management and automation. Its ease of use and integration capabilities are valuable; however, post-CyberArk acquisition, innovation has stalled, and on-premises support is lacking, complicating integration with CyberArk's Conjur.
Lead Engineer at a retailer with 10,001+ employees4.0We've used Venafi for over three years to eliminate certificate expiration issues, and its automation, customization, and reporting features significantly improved efficiency, though some UI, cloud maturity, and workflow scripting challenges still need improvement.
Certified Ethical Hacker at Skillogic4.0I've used CyberArk Certificate Manager for four years and appreciate its automation and renewal features, though it needs better notifications, inventory options, and SAN visibility; stability is decent, and setup was straightforward with minimal pricing.
Software Development Engineer 2 at Expedia Group3.5I've used Venafi for three years to manage internal certificates; it improved tracking and reduced errors but has complex access, weak AWS integration, and caused a major outage due to misconfigured notifications despite overall time and cost savings.
Senior Security Engineer at a tech services company with 1-10 employees4.5I use Venafi for certificate lifecycle management as middleware. Its top feature is excellent support, making it easy to resolve my queries. While it’s a mature product, more attention to requested improvements and technical aspects is needed.
Engineer at ACC5.0I've found CyberArk Certificate Manager excellent for managing and auto-rotating certificates, reducing downtime significantly. Onboarding is easy, integration seamless, though I wish it offered email alerts for expiring certificates instead of relying solely on the dashboard.