We performed a comparison between Duo Security and Fortinet FortiAuthenticator based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Users of both solutions would like more integration options.
Comparison Results: Duo Security is the winner in this comparison. It received high marks for its ease of deployment and support. In contrast, some FortiAuthenticator users say that the initial setup is complex and feel that the support needs to improve.
"The flexibility is the most valuable feature. We use it for the app on the phone. When we're at different locations, the phone is usually there, so we can use that. It has just been a very flexible option."
"The most valuable aspect is the authentication and the SSO."
"Duo offers dual-factor authentication for our logins. I put in my credentials and hit go. Then I get an alert on my Apple watch, and I approve it. That part is just phenomenal."
"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."
"We like the different ways that it allows you to push notifications to people. It can do text, a phone call, and email. We liked the versatility for all of our different end-users, regardless of their level of understanding of the technology."
"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"Duo Security provides a high level of certainty regarding the identity of the individual performing an action. Whether it's logging into a system, using VPN, or utilizing Autopay, establishing that trust is crucial. I can't imagine any security company, organization, or IT team that wouldn't prioritize having multifactor authentication enabled when accessing critical systems."
"The ability for users to authenticate via phone, from any random phone number, has been very helpful for managing a distributed workforce. Using it across a distributed network for securing access to our applications is big for us."
"I work a lot with Fortinet products and I call the support often. They are very quick to respond and the support is very good."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"Intuitive interface and easy to deploy."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"The product's on-premise version doesn't have recurring costs."
"The product’s most valuable feature is integration with FortiGate, FortiToken, FortiTalk, and multi-factor authentication."
"It is very stable. We have never had any issues with this solution."
"The most valuable feature is the OTP on the mobile phone."
"The dashboard needs to be improved."
"I believe there are two new features. I am interested in adding auto-admin services and incorporating icons for easier navigation. This could contribute to a new business idea platform. I have seen the features, and they make things easier, resolving issues from before. The platform has been updated, and there's now another link in my platform for media access. When it comes to improvements, the UI can be more user-friendly, and there is room for easier navigation. Perhaps there could be enhancements in customization. I haven't faced issues in storage or backup, but I am open to improvements in customization functionality. It's not my environment, but I see possibilities for improvement in the deployment of funds. The addition of new features is appreciated, and for customization, it could provide more freedom for users."
"Duo Security should have more customized use cases. For example, if a client needs to have more customization, it would be better to connect directly with Duo's R&D to try to discuss the issues together in order to add customizations."
"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."
"Sometimes, it's a little harder for customers to adopt."
"Integration between Duo Security and FTDs needs improvement. Integrating Next Generation Firewall safety with Duo Security currently requires a proxy agent between Active Directory and the appliance. It's an additional factor that we need to think about. It would be great to have direct integration with FTD so that we don't have to worry about middleware products. For the rest of the Cisco Secure solutions, the APIs need improvement."
"The integration with third-party tools must be better."
"The product must provide 2FA for applications."
"The product must provide full support for third-party FIDO security keys."
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"It does the job I paid for, but the graphical interface could be improved."
"The speed of deployment on the cloud could be improved. It took a few days when it should have been just two days"
"It can not use SQL to query FortiAnalyzer directly."
"The price of the solution could improve, it is expensive."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Fortinet FortiAuthenticator is ranked 5th in Single Sign-On (SSO) with 52 reviews. Cisco Duo is rated 8.8, while Fortinet FortiAuthenticator is rated 8.0. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". Cisco Duo is most compared with Microsoft Entra ID, Fortinet FortiToken, Yubico YubiKey, UserLock and Zscaler Zero Trust Exchange, whereas Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Microsoft Entra ID and CyberArk Privileged Access Manager. See our Cisco Duo vs. Fortinet FortiAuthenticator report.
See our list of best Single Sign-On (SSO) vendors, best Authentication Systems vendors, and best Multi-Factor Authentication (MFA) vendors.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
