We performed a comparison between Cisco Duo and Microsoft Entra ID based on real PeerSpot user reviews.
Find out in this report how the two Single Sign-On (SSO) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Cisco Secure solutions are great for detecting and remediating threats across our infrastructure from end to end. The integration of Talos in SecureX is great. Everything is clear in one dashboard. You have a dashboard there, your dashboard, and now you can have one look in your dashboard and see everything. It's on one pane of glass."
"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."
"The two-factor authentication is valuable because that is the use case for which we are using it."
"The anti-phishing feature is the most valuable."
"The solution is easy to use."
"The most valuable features of Duo Security are visibility and OTP authentication. The OTP is very important because it is a self-enrollment feature, you are able to enroll users very quickly with a shorter time period."
"It's easy to use for the security part, and it helps to improve our security posture."
"Duo Security gives us an additional layer of security that would give us added confidence that our network will be less likely to get hacked, compromised, or otherwise."
"It has been stable, and we haven't had any issues since we started to use it."
"It is a really nice tool and we have a license for the more complex model."
"It is pretty good in terms of stability."
"User and device management is the most valuable feature."
"We have a history of all our authentications and excellent integration with the Microsoft solutions we use at our company. It runs smoothly in Windows and macOS."
"It has given us the ability to be able to establish single sign-on identities in which we can establish credentials no matter where we are, whether it is on-premises or in the cloud, in a hybrid cloud, or in an additional connection from another cloud where we share equipment or host."
"Just because I've been in the Azure space since it started out and in the Microsoft Cloud AD since the BPOS days in the early 2000s, and it's just a product that made life simpler for my clients to be able to integrate everything."
"I like Intune's MDM and MI."
"The pain point for us at one point was the Duo Authentication Proxy since we're on-premises and not in the cloud. We had to have a proxy machine that's in our DMZ to talk to Duo for us. The configuration of that was a little complicated."
"Removing the need for a password would be a positive change as well as the ability to cover all the different enterprise applications. They don't have coverage for everything."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"We first deployed Duo Security for our company with the VPN, and afterward, about a year later, we implemented it for a customer of ours where we offered infrastructure as a service. When I tried to establish a VPN connection through Duo Security, it did not function well on that version, which was the latest one at the time. So, I had to make a copy of the machine and then implement Duo Security with the VPN because it did not function well with the newer version."
"Its documentation must be in French because we are a French-speaking country. They should also provide more training documentation. Its management interface should also be improved. They should also improve its update period. If I compare its update period with other products such as Palo Alto firewalls, this solution is really slow in updates."
"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."
"They could just continue to add more integrations."
"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"We have a lot of freedom in using the Group Policy Objects and, although Group Policy Objects are part of Azure Active Directory, there are still a lot of things that can be improved, such as providing local admin rights to a user. There are various, easy ways that I can do that in the on-premises version, but in the cloud version, it is a bit difficult. You have to create a bunch of policies to make it work."
"The support could be better. Lately, they sort of dropped off a bit in terms of quality."
"If any service is down, it can affect a whole region. We would need to wait on a ticket and get word from Microsoft to understand the issues. If it takes longer to resolve the issue on Microsoft's side, all we can do is wait for them to fix it."
"I would like them to improve the dashboard by presenting the raw data in a more visual way for the logs and events. That would help us understand the reports better."
"Many people believe that the Azure Active Directory is overly complicated and antiquated."
"The product needs to improve its support."
"The synchronization between my AD and Azure AD needs improvement."
"When you fix the rules and permissions, working directly on the manifest, you really need to have in-depth knowledge. If there were a graphical user interface to update the manifest, that would be good."
Cisco Duo is ranked 2nd in Single Sign-On (SSO) with 55 reviews while Microsoft Entra ID is ranked 1st in Single Sign-On (SSO) with 190 reviews. Cisco Duo is rated 8.8, while Microsoft Entra ID is rated 8.6. The top reviewer of Cisco Duo writes "Helps reduce the risk of a breach and is easy to deploy and onboard". On the other hand, the top reviewer of Microsoft Entra ID writes "Allows users to authenticate from home and has excellent integrations in a simple, stable solution". Cisco Duo is most compared with Fortinet FortiAuthenticator, Fortinet FortiToken, Yubico YubiKey, UserLock and Zscaler Zero Trust Exchange, whereas Microsoft Entra ID is most compared with Microsoft Intune, Google Cloud Identity, CyberArk Privileged Access Manager, Yubico YubiKey and Auth0. See our Cisco Duo vs. Microsoft Entra ID report.
See our list of best Single Sign-On (SSO) vendors and best Authentication Systems vendors.
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