My experience with pricing, setup cost, and licensing reveals that one of the most powerful features is the licensing model and the price. According to the pricing, it is really fantastic to get this value compared with other vendors.
Java Software Developer at a consultancy with 10,001+ employees
Real User
Top 20
Jun 11, 2025
My experience with pricing, setup, costs, and licensing is that I do not get into pricing much; I leave it to procurement, but I think it's very competitive. We use other Cisco products such as firewalls, and I find them competitively positioned, although I need to watch out for companies such as Palo Alto, as prices vary across different companies.
Infrastructure Engineer at a government with 501-1,000 employees
Real User
Top 20
Jun 9, 2025
It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle. We know what it's going to be-ish, but until we get the bill, it's kind of rough.
Chief Technology Officer at University of Redlands
Real User
Top 10
Jun 9, 2025
My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable.
Director, Customer Success at a tech consulting company with 1,001-5,000 employees
Real User
Top 20
Jun 9, 2025
From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations.
IT Director at a comms service provider with 1,001-5,000 employees
Real User
Aug 3, 2023
The cost is very comparable to other solutions that I've used. I would in no way see any weaknesses in Duo over the other products, I would say it's a premium product, and it commands a premium price.
Telecom Engineer at a university with 1,001-5,000 employees
Real User
Aug 3, 2023
When it comes to pricing, the only thing I can say is that working in education, when you buy a product, it has to have value. My assumption is that Duo Security has a great deal of value for its cost.
I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach. We don't have to sell the highest licensing feature set right from the beginning because they may not require it. Therefore, starting with the MFA license can be sufficient for them, as it helps onboard them and allows them to become comfortable with the solution. As they develop their strategy, we can gradually introduce them to different layers of Duo Security. This approach has been a successful business model for us.
I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing.
Cisco isn't cheap but it's good. Cisco DNA Center is great, but it's too big for our environment, we don't need it in our company. Before we had classic Cisco infrastructure, now, we are switching to Meraki because it's cheaper and it's not big like DNA Center. DNA Center is great, but it's too big. You need a lot of IT to get it to work.
Networks and Infrastructure Manager at a financial services firm with 201-500 employees
Real User
Aug 8, 2022
From a business perspective, it is a little bit costly. The licensing is on a per-user basis. However, it's worth the cost. We began with a free trial of the product that lasted for one month. After that, we paid for the license to use it.
Sr Modern Workplace Specialist at a logistics company with 10,001+ employees
Real User
Jul 11, 2022
I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment.
Network Engineer at a tech services company with 11-50 employees
MSP
Jun 14, 2022
With regard to pricing, for a small business buying a one-off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer.
The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support. The license can be purchased monthly, quarterly, half-year, or annual.
IT Security manager at a energy/utilities company with 201-500 employees
Real User
May 19, 2021
Our licensing fee is currently on an annual basis. There are two levels of support with Duo that we were considering. The first level of support is just the two-factor authentication — it doesn't do anything else. But the second level of support provides us with network access control. This basically allows us to say, "Hey, your iPhone hasn't been updated in 10 years, update your iPhone to continue using this service." Or, "Your Windows device does not have updates." It also provided us with the geolocation feature. We were experiencing a lot of break-in attempts from Moldavia. So, thanks to this feature, we just locked out Moldavia. If nobody in Moldavia can connect to our system, then nobody in Moldova can hack us.
Head of IT and Security at a consultancy with 11-50 employees
Real User
Mar 30, 2021
Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs.
Technical Specialities at a tech services company with 201-500 employees
Real User
Sep 3, 2020
I have not yet needed to purchase the product yet as we are just in the stages of trying it out. There are a certain number of licenses we can use for free during this period. I do not know about the pricing and I am not doing the financial analysis so do not know about the pricing. Other teams will take care of this.
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments. Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to...
My experience with pricing, setup cost, and licensing reveals that one of the most powerful features is the licensing model and the price. According to the pricing, it is really fantastic to get this value compared with other vendors.
I think Cisco Duo is quite affordable; it's not really so expensive.
My experience with pricing, setup, costs, and licensing is that I do not get into pricing much; I leave it to procurement, but I think it's very competitive. We use other Cisco products such as firewalls, and I find them competitively positioned, although I need to watch out for companies such as Palo Alto, as prices vary across different companies.
My experience with the pricing, setup cost, and licensing of Cisco Duo is honestly above my pay grade. I don't know any of that.
It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle. We know what it's going to be-ish, but until we get the bill, it's kind of rough.
My experience with the pricing, setup cost, and licensing of Cisco Duo has been great. We've been there for 10 years. While we haven't gone through the setup part for a while, licensing is straightforward and convenient for higher education because student populations are included. So, we don't have to pay extra for it. We just pay for our knowledge workers, which has been great, and the cost is reasonable.
The cost was reasonable. Licensing was pretty straightforward for a change.
From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations.
I find the pricing of Cisco Duo to be reasonable.
The setup cost is reasonable, estimated at around six euros per month.
I would rate the pricing of Cisco Duo as a seven on a scale of one to ten, which means it is quite expensive.
I rate the product pricing a seven out of ten.
I am not aware of the pricing. There are two departments, and I don't have any information about them.
The cost is very comparable to other solutions that I've used. I would in no way see any weaknesses in Duo over the other products, I would say it's a premium product, and it commands a premium price.
When it comes to pricing, the only thing I can say is that working in education, when you buy a product, it has to have value. My assumption is that Duo Security has a great deal of value for its cost.
Pricing was very reasonable.
I haven't seen it in a while, but it's at par with everything else licensing-wise.
I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach. We don't have to sell the highest licensing feature set right from the beginning because they may not require it. Therefore, starting with the MFA license can be sufficient for them, as it helps onboard them and allows them to become comfortable with the solution. As they develop their strategy, we can gradually introduce them to different layers of Duo Security. This approach has been a successful business model for us.
The pricing is reasonable.
Duo Security's pricing is good, fair, and very comparable to today's market.
It falls in line with everything else.
I'm not a big fan of relicensing products every year or two years, but that's the model at the moment. I prefer to go back to licensing perpetually or permanent licensing.
Cisco isn't cheap but it's good. Cisco DNA Center is great, but it's too big for our environment, we don't need it in our company. Before we had classic Cisco infrastructure, now, we are switching to Meraki because it's cheaper and it's not big like DNA Center. DNA Center is great, but it's too big. You need a lot of IT to get it to work.
The cost of Duo Security licensing is OK.
From a business perspective, it is a little bit costly. The licensing is on a per-user basis. However, it's worth the cost. We began with a free trial of the product that lasted for one month. After that, we paid for the license to use it.
I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment.
Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues.
Price-wise, it's not cheap, but it's not expensive at all either. It's in the middle.
The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it. We don't have customers that haven't used it because of the price.
With regard to pricing, for a small business buying a one-off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer.
Duo Security is free.
The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support. The license can be purchased monthly, quarterly, half-year, or annual.
Our licensing fee is currently on an annual basis. There are two levels of support with Duo that we were considering. The first level of support is just the two-factor authentication — it doesn't do anything else. But the second level of support provides us with network access control. This basically allows us to say, "Hey, your iPhone hasn't been updated in 10 years, update your iPhone to continue using this service." Or, "Your Windows device does not have updates." It also provided us with the geolocation feature. We were experiencing a lot of break-in attempts from Moldavia. So, thanks to this feature, we just locked out Moldavia. If nobody in Moldavia can connect to our system, then nobody in Moldova can hack us.
Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs.
Its price is reasonable. It is not highly expensive.
I was not involved in licensing negotiations, so I can't speak on this matter.
I have not yet needed to purchase the product yet as we are just in the stages of trying it out. There are a certain number of licenses we can use for free during this period. I do not know about the pricing and I am not doing the financial analysis so do not know about the pricing. Other teams will take care of this.
Pricing of the product is reasonable.