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Catchpoint vs Kaseya Traverse comparison

Catchpoint and Kaseya are both solutions in the Network Monitoring Software category. Catchpoint is ranked #57 with an average rating of 8.0, while Kaseya is ranked #67 with an average rating of 6.3. Catchpoint holds a 0.4% mindshare in NMS, compared to Kaseya’s 0.3% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 83% of Kaseya users who would recommend it.
Catchpoint
Read 14 Catchpoint reviews
  • 668 Views
  • 418 Comparison Views
100% willing to recommend
Kaseya Traverse
Read 8 Kaseya Traverse reviews
  • 465 Views
  • 269 Comparison Views
83% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Kaseya Traverse are competitive products within the network monitoring and management sector. Catchpoint is often preferred for its advanced monitoring capabilities, whereas Kaseya Traverse is known for its comprehensive feature suite, making it appealing due to its holistic approach.

Features: Catchpoint offers sophisticated real-time monitoring, extensive reporting, and customizable alerting options to support proactive issue resolution. Kaseya Traverse distinguishes itself with strong network performance management and seamless integration capabilities, ideal for complex network environments.

Room for Improvement: Catchpoint could enhance its initial setup cost structure to be more competitive and explore more integrations for diverse environments. It may also look into expanding its feature set for smaller enterprises. Kaseya Traverse could benefit from streamlining its deployment process, refining its support for smaller businesses, and improving its user interface to simplify operations.

Ease of Deployment and Customer Service: Catchpoint is recognized for its straightforward deployment process and responsive support, enabling quick setup and efficient issue resolution. Kaseya Traverse, despite more intricate setup options, provides detailed guidance and comprehensive support services to complement its integration features.

Pricing and ROI: Catchpoint's initial setup costs can be higher, yet its efficiency in network monitoring leads to quicker detection and resolution, offering a favorable ROI over time. Kaseya Traverse provides competitive pricing models that accommodate scalable solutions, offering value for money with its extensive features, suitable for enterprises seeking long-term investment returns with lower entry costs.

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To learn more, read our detailed Catchpoint vs. Kaseya Traverse Report (Updated: April 2025).
Buyer's Guide
Catchpoint vs. Kaseya Traverse
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Catchpoint
Ranking in Network Monitoring Software
57th
Ranking in Cloud Monitoring Software
31st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Application Performance Monitoring (APM) and Observability (40th), Digital Experience Monitoring (DEM) (9th)
Kaseya Traverse
Ranking in Network Monitoring Software
67th
Ranking in Cloud Monitoring Software
38th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, down from 0.4% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Carl Funk - PeerSpot reviewer
The UI is well designed, so it's easy to get the visibility you want.
There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing. The other issue is the cost. The more data you collect, the more expensive it becomes. You sell your organization by saying we can get this feature set, but then you have to walk that back because we'll need more money to run every test. This is something hard to get out in your initial scoping. You provide Catchpoint with a series of tests and get a cost estimate, not realizing all the data you might have to collect long term. That was a big deal for us because we partly switched on the promise of saving money.
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AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable feature is the ability to identify and troubleshoot network issues."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The solution offers three different ways of slicing data to look for abnormalities."
"During business hours, it has worked absolutely fine without any issues."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side."
"Catchpoint's customer service and support are valuable."
More Catchpoint pros
"Most of the features are pretty good and the solution is user friendly."
"Automating processes is crucial for me, so the automation part stands out."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
"The remote support and data collection features are great."
"It's a simple and humble tool."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"It is a pretty stable solution...It is a pretty stable solution."
More Kaseya Traverse pros
 

Cons

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."
"Catchpoint can be improved by focusing solely on network monitoring."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
"As part of the improvement, there are certain categories, like for the China market, where we face issues."
"The old user version was better, it was more user-friendly."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"It would be great if Catchpoint could incorporate its alerting system instead of relying on separate tools like ServiceNow."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
More Catchpoint cons
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"Reporting is a bit difficult."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"Improvement is needed in making it cheaper."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"Reporting is tedious and not organized in the way customers expect."
More Kaseya Traverse cons
 

Pricing and Cost Advice

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."
"In terms of licensing fees, I believe they were slightly higher."
"The solution's pricing varies based on services and licensing models."
"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."
"The solution's pricing is comparable to the last tool we were using."
"The solution is not cheap, but it is not too expensive."
"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
15%
Computer Software Company
7%
Retailer
6%
Computer Software Company
31%
Financial Services Firm
11%
Government
9%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Catchpoint?
Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.
See all answers
What is your experience regarding pricing and costs for Catchpoint?
The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.
See all answers
What needs improvement with Catchpoint?
As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive simila...
See all answers
What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
See all answers
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.
See all answers
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
See all answers
 

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Product Reports

Buyer's Guide
Catchpoint
May 2025
Catchpoint reportDownload Catchpoint product report
Buyer's Guide
Kaseya Traverse
May 2025
Kaseya Traverse reportDownload Kaseya Traverse product report
 

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya
 

Sample Customers

Information Not Available
UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
Buyer's Guide
Catchpoint vs. Kaseya Traverse
April 2025
Free Report: Catchpoint vs. Kaseya Traverse
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