Catchpoint vs Kaseya Traverse comparison

Catchpoint and Kaseya are both solutions in the Network Monitoring Software category. Catchpoint is ranked #60 with an average rating of 8.0, while Kaseya is ranked #56 with an average rating of 8.0. Catchpoint holds a 0.4% mindshare in NMS, compared to Kaseya’s 0.3% mindshare. Additionally, 100% of Catchpoint users are willing to recommend the solution, compared to 83% of Kaseya users who would recommend it.

Catchpoint

Read 14 Catchpoint reviews

1,492 Views
612 Comparison Views

100% willing to recommend

Kaseya Traverse

Read 8 Kaseya Traverse reviews

619 Views
520 Comparison Views

83% willing to recommend

Catchpoint

Kaseya Traverse

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

Catchpoint and Kaseya Traverse are competitive products within the network monitoring and management sector. Catchpoint is often preferred for its advanced monitoring capabilities, whereas Kaseya Traverse is known for its comprehensive feature suite, making it appealing due to its holistic approach.

Features: Catchpoint offers sophisticated real-time monitoring, extensive reporting, and customizable alerting options to support proactive issue resolution. Kaseya Traverse distinguishes itself with strong network performance management and seamless integration capabilities, ideal for complex network environments.

Room for Improvement: Catchpoint could enhance its initial setup cost structure to be more competitive and explore more integrations for diverse environments. It may also look into expanding its feature set for smaller enterprises. Kaseya Traverse could benefit from streamlining its deployment process, refining its support for smaller businesses, and improving its user interface to simplify operations.

Ease of Deployment and Customer Service: Catchpoint is recognized for its straightforward deployment process and responsive support, enabling quick setup and efficient issue resolution. Kaseya Traverse, despite more intricate setup options, provides detailed guidance and comprehensive support services to complement its integration features.

Pricing and ROI: Catchpoint's initial setup costs can be higher, yet its efficiency in network monitoring leads to quicker detection and resolution, offering a favorable ROI over time. Kaseya Traverse provides competitive pricing models that accommodate scalable solutions, offering value for money with its extensive features, suitable for enterprises seeking long-term investment returns with lower entry costs.

To learn more, read our detailed Catchpoint vs. Kaseya Traverse Report (Updated: August 2025).

Buyer's Guide

Catchpoint vs. Kaseya Traverse

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Catchpoint

Ranking in Network Monitoring Software

60th

Ranking in Cloud Monitoring Software

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (38th), Digital Experience Monitoring (DEM) (12th)

Kaseya Traverse

Ranking in Network Monitoring Software

56th

Ranking in Cloud Monitoring Software

32nd

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Catchpoint is 0.4%, up from 0.4% compared to the previous year. The mindshare of Kaseya Traverse is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AnmolRai

Technical Consultant Project Lead at Capgemini

Valuable monitoring features enhance ecommerce experience while improvement needed in region-specific insights

As part of the improvement, there are certain categories, like for the China market, where we face issues. We are currently using an external tool, Splunk, for reporting. If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.

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AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Catchpoint's customer service and support are valuable."

"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."

"One of the features, the scatter plot, is very useful. It shows red dots wherever there are issues."

"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."

"The product's most valuable feature is the ability to identify and troubleshoot network issues."

"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."

"The solution offers three different ways of slicing data to look for abnormalities."

"During business hours, it has worked absolutely fine without any issues."

More Catchpoint pros

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"It's a simple and humble tool."

"Most of the features are pretty good and the solution is user friendly."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"It is a pretty stable solution...It is a pretty stable solution."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"Automating processes is crucial for me, so the automation part stands out."

"The remote support and data collection features are great."

More Kaseya Traverse pros

Cons

"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."

"Trending needs improvement. Currently, out-of-the-box, they provide only seven days availability. So, we have to do queries and we have to go into a separate analysis module, we have to run lot of queries to long-term trends."

"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."

"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."

"The product could include global monitoring and predictive analytics to identify widespread issues and cyber threats."

"As part of the improvement, there are certain categories, like for the China market, where we face issues."

More Catchpoint cons

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"Improvement is needed in making it cheaper."

"The tool needs to have some AI capabilities, which it lacks currently."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"Reporting is tedious and not organized in the way customers expect."

"Reporting is a bit difficult."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

More Kaseya Traverse cons

Pricing and Cost Advice

"The pricing is based on consumption and works on a point scale. For example, let's say I want to look at www.google.com, and I'm going to test it to see if it's there. It will bring back all this data that tells me how long it took to connect and how long it took to get the first byte. It will list all the resources on the page, showing that they all work and there are no broken links. It brings that data back. That test has an assigned point value depending on what you decide to extract from that test. If all I do is check to see whether it's available, it might be one point. I don't know the exact point values off-hand. This is just an example."

"In terms of licensing fees, I believe they were slightly higher."

"The price and licensing are very, very high. They have to come down on the pricing to match with the industry standard."

"The solution's pricing is comparable to the last tool we were using."

"The solution's pricing varies based on services and licensing models."

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"The solution is not cheap, but it is not too expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Retailer

15%

Real Estate/Law Firm

11%

Computer Software Company

25%

Non Profit

10%

Wholesaler/Distributor

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Catchpoint?

Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn.

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What is your experience regarding pricing and costs for Catchpoint?

The solution's pricing varies based on services and licensing models. Clients typically see significant operational and cost efficiencies, with time savings estimated between 30% and 40%.

See all answers

What needs improvement with Catchpoint?

See all answers

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

See all answers

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

See all answers

What needs improvement with Kaseya Traverse?

See all answers

Comparisons

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ThousandEyes vs Catchpoint

Compared 10% of the time

Splunk AppDynamics vs Catchpoint

Compared 7% of the time

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PRTG Network Monitor vs Kaseya Traverse

Compared 66% of the time

Auvik Network Management (ANM) vs Kaseya Traverse

Compared 34% of the time

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Product Reports

Buyer's Guide

Catchpoint

August 2025

Download Catchpoint product report

Buyer's Guide

Kaseya Traverse

August 2025

Download Kaseya Traverse product report

Overview

Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.

Learn more at: https://www.catchpoint.com/

Catchpoint

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

Sample Customers

Information Not Available

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Buyer's Guide

Catchpoint vs. Kaseya Traverse

August 2025

Free Report: Catchpoint vs. Kaseya Traverse

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